Customer Success Manager Jobs

1,122,295 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Global Commodity Manager - Production Procurement

Company: IBM

Location: BUDAPEST, HU

Posted Dec 04, 2025

This is a sourcing role at IBM focused on Systems Brands Power Storage Mainframe. The position involves managing global suppliers, executing procurement strategies, and collaborating with development teams. It requires strong communication, analytical, and negotiation skills, as well as knowledge of end-to-end sourcing and procurement practices.

Automation Test Lead 1 (C)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company values curiosity, continuous learning, and diversity, providing training, promotion opportunities, feedback, and benefits. The role of Senior Test Management Quality Engineer involves leading test management strategies, mentoring team members, collaborating with stakeholders, and staying current with testing trends.

Application Developer-RDBMS

Company: IBM

Location: Pune, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting as an Application Developer. The role involves leading the design and development of customized systems in an agile environment, transforming business needs into code, and driving innovation. The position requires strong technical skills in database design, development, and optimization, as well as the ability to work in a fast-paced environment and collaborate with others.

Web strategist

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 04, 2025

This job description highlights IBM's mission-driven approach to technology innovation, seeking a collaborative Web Strategist to shape digital experiences. The role emphasizes user-centered design, cross-functional teamwork, and growth opportunities in a fast-paced environment. Required skills include web strategy expertise, CMS platforms, and UX principles, with preferences for analytics tools and content strategy experience.

Application Developer-Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

This role offers opportunities to work with global clients, drive innovation, and advance career growth through IBM's technology and collaboration. The position emphasizes impactful contributions, technical expertise, and professional development within a supportive ecosystem.

X-Force Red Senior Penetration Tester

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a Japanese-speaking role in Japan. The role involves conducting penetration tests and vulnerability assessments on various technologies to enhance organizational security. The position offers opportunities to work with top-level hackers, gain advanced hacking skills, and have a global career.

SAP Principal Solution Architect - MDG

Company: IBM

Location: NO City, SA

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on leading the design and governance of enterprise Master Data Management using SAP MDG. It outlines the key responsibilities, required education, and technical expertise needed for the role.

PROCESS DELIVERY SPECIALIST-RECORD TO REPORT

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

This role involves collaborating with clients on digital transformation projects, emphasizing long-term growth and professional development opportunities within IBM's consulting environment.

Application Developer - SAP ABAP HANA

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with clients worldwide. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. IBM Consulting provides a culture of evolution, empathy, and long-term career growth opportunities.

Security Consultant-SIEM IR

Company: IBM

Location: Mumbai, IN

Posted Dec 04, 2025

The text describes the role and responsibilities of a Technical Support Representative at IBM, highlighting the importance of providing technical support, monitoring ticket queues, maintaining security compliance, and analyzing security metrics. It also outlines the required education, technical expertise, and preferred experience for the role.

金融業界向けITスペシャリスト/アーキテクト

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

The text describes a career in IBM Consulting, emphasizing long-term relationships, collaboration, and impact. It highlights the role of a trusted partner, overseeing IT projects, and driving digital and business transformation. The position requires experience in the financial industry, project management, and system development.

Senior Managing SAP Consultant Work Management/Service Management

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The job description for a senior managing SAP consultant at IBM Consulting highlights the role's focus on client-facing responsibilities, strategic solution leadership, team delivery leadership, and comprehensive solution delivery. The position requires expertise in SAP S/4HANA, SAP processes, leadership skills, industry knowledge, and language proficiency. Preferred experience includes familiarity with other SAP modules, cloud computing platforms, and Agile methodologies.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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