Customer Success Manager Jobs

1,122,247 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Junior Accountant with French

Company: IBM

Location: Krakow, PL

Posted Dec 04, 2025

IBM is seeking a dedicated Order Management Specialist to join their team in Krakow. The role involves processing orders for medicines used to treat difficult-to-cure diseases, requiring precision and speed. The ideal candidate should have a strong command of French, good organization skills, and be a team player.

Senior Salesforce Developer - Public Sector

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text promotes IBM CIC's career opportunities, highlighting benefits like training programs, career growth, work-life balance, and a supportive work environment. It emphasizes innovation, professional development, and inclusive culture while outlining requirements for a Senior Salesforce Developer role.

Accounts Receivable Collections Specialist| Fluent in German & English

Company: IBM

Location: MADRID, ES

Posted Dec 04, 2025

IBM is seeking a proactive and results-driven Accounts Receivable Analyst to join their AR team. The role involves maximizing cash flow through effective collections, dispute resolution, bad debt prevention, and collaboration with internal and external stakeholders. The ideal candidate should have strong problem-solving, communication, and continuous improvement skills.

Package Consultant-Workday Recruiting

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include building, automating, and releasing solutions based on client requirements, ensuring integration solutions meet specifications and are delivered on time. Required education is a Bachelor's degree, with a Master's degree preferred. Required technical expertise includes Workday HCM certification, certification in Recruiting, and experience in leading workshops for WD Recruitment modules. Preferred technical expertise includes proficiency in Core HCM and advanced reporting in Workday, strong analytical skills, and excellent oral, written, and interpersonal skills.

Infrastructure Specialist-Azure Platform

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The role focuses on identifying and fixing business problems, improving services, troubleshooting technical issues, and requires expertise in Azure IAAS, PASS, and SAAS services, containerization, and security management.

Backend Java Developer – End User Monitoring

Company: IBM

Location: Kochi, IN

Posted Dec 04, 2025

IBM Instana is seeking a talented Backend Java Developer to join their End User Monitoring team. The role involves designing, building, and enhancing backend systems for Instana's monitoring solutions, focusing on performance, scalability, and reliability. The developer will collaborate with cross-functional teams to deliver high-quality software used by global enterprises.

ITスペシャリスト

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

The job posting is for a Japanese-speaking role in Japan, focusing on system development, testing, and maintenance. It requires basic knowledge of system development, testing, and operations, as well as proficiency in Office products like Excel, PowerPoint, Word, email, Slack, and Teams. The role values diversity, inclusion, and the ability to communicate effectively.

HR Onboarding professional

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The Onboarding Specialist role is crucial in delivering a seamless, engaging, and inclusive onboarding experience for new hires at IBM. The role involves managing end-to-end onboarding processes, acting as the primary point of contact for new hires, conducting orientation sessions, collaborating with internal teams, ensuring compliance, and continuously improving onboarding documentation, workflows, and digital tools. The ideal candidate should have strong Japanese language proficiency, a background in HR operations, and a passion for creating positive employee experiences.

Product Designer - HashiCorp Infrastructure/Self-Serve

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a team that transforms customer challenges into industry-leading AI-powered cloud-native solutions. The role involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. The position is for a Senior Product Designer for Waypoint, aiming to maintain a focus on user experience and identify strategic opportunities for improvement and integration with Terraform.

Senior Solutions Engineer (HashiCorp)

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, specifically in the Solutions Engineering team at HashiCorp. The role involves serving as a trusted advisor to customers, helping them achieve their business outcomes by leveraging HashiCorp's platform capabilities. The position requires strong technical expertise, communication skills, and the ability to collaborate with cross-functional teams.

Payroll Specialist - Managed Payroll Services - UK

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The role of a Payroll Specialist at IBM Consulting involves providing exceptional customer service, processing HR and payroll data, resolving queries, maintaining confidentiality, and supporting continuous improvement. The position requires a bachelor's degree, experience with Oracle HR and Payroll, UK payroll administration, and excellent communication skills.

Associate Quality Engineer - Entry Level (Monroe, LA)

Company: IBM

Location: MONROE, US

Posted Dec 04, 2025

The IBM Consulting Associate Program offers a diverse range of clients, professional development opportunities, and a culture of continuous learning and growth. Associates will work in Client Innovation Centers and Delivery Centers, collaborating with visionaries across industries to drive innovation and solve complex business problems using technologies like Java, Jira, and automated testing tools.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages