Customer Success Manager Jobs

1,122,363 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Package Consultant-SAP Ariba Contract

Company: IBM

Location: KARACHI, PK

Posted Dec 04, 2025

The text describes a career in IBM Consulting, focusing on long-term client relationships, collaboration, and improving hybrid cloud and AI solutions. It outlines the role and responsibilities, including identifying customer needs, preparing demonstrations, and becoming a thought leader in procurement. The required education is a bachelor's degree, with a master's degree preferred. Technical expertise includes knowledge of SAP's procurement solution suite, cloud computing platforms, Agile methodologies, and project management.

Transition Manager

Company: IBM

Location: New York, US

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on leading and managing large transition projects with global delivery capabilities. It highlights the need for strong transition management expertise, excellent communication skills, and understanding of GenAI based tools.

IBM Innovation Studio Manager

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

IBM Japan is looking for an experienced studio leader to join their marketing communications and CSR team. The role involves developing and executing a studio strategy to drive brand awareness, generate leads, and achieve business goals. The ideal candidate should have a marketing degree, 5+ years of sales or consulting experience, and 5+ years of people management experience. Strong leadership, strategic planning, innovative thinking, and excellent communication skills are required.

Genesys Consultant and Team Lead

Company: IBM

Location: Giza, EG

Posted Dec 04, 2025

The text describes a career in IBM Consulting, focusing on delivery leadership, solution architecture, client management, requirements design, cross-functional team coordination, contact center platform expertise, and continuous improvement. It highlights the role's responsibilities, required education, technical expertise, and preferred experience in contact center transformation programs and Genesys Cloud CX solutions.

Consultant Senior Manager SAP WM/EWM IBM France H/F

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting seeks a skilled Package Consultant to specialize in SAP HANA SCM WM and EWM. The role involves leading and managing implementations, providing technical guidance, collaborating with stakeholders, and staying updated with the latest advancements. A bachelor's degree, 10+ years of SAP experience, and expertise in SAP HANA, SCM WM, and EWM are required.

Package Specialist-SAP Solution Manager

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

This job description outlines a role at IBM Consulting involving technical expertise in SAP solutions, collaboration with global teams, and requirements for a bachelor's degree with experience in SAP Solution Manager and HANA technologies. The position emphasizes innovation, customer success, and agile methodologies in delivering technical implementations.

Apptio Strategy Advisor - IBM Germany (f/m/x)

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The Strategy Advisor role at Apptio focuses on driving customer success through strategic leadership, TBM expertise, and cross-functional collaboration. It requires strong communication, innovation, and the ability to influence at all organizational levels.

Application Developer-RDBMS

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on the role of an Application Developer. It highlights the importance of teamwork, communication, and collaboration skills. The role involves translating system requirements into design and development, working in an agile environment, and collaborating with clients globally. The position requires a Bachelor's degree, strong knowledge of database design and development using PL/SQL, proficiency with Oracle databases, and experience in SQL tuning and optimization.

Data Scientist (m/w/d) mit guten Deutschkenntnissen

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Data Scientists at IBM work on solving business problems using leading-edge tools and technologies, with a focus on data analysis, model development, and communication of results to both technical and non-technical audiences.

Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM Infrastructure is a catalyst that makes the world work better. The company provides hybrid cloud infrastructure and positions early-career professionals in AI and Data Science development. The role requires proficiency in Python, machine learning, and software engineering, with opportunities to work with senior developers and build predictive models.

Oracle DBA L2

Company: IBM

Location: Navi Mumbai, IN

Posted Dec 04, 2025

The job description outlines the responsibilities of an Oracle DBA L2, including monitoring database health, managing user access, handling backups and recovery, troubleshooting issues, and collaborating with teams. It also lists the required and preferred education and experience.

Mainframe System Administrator Apprentice

Company: IBM

Location: Dallas, US

Posted Dec 04, 2025

IBM offers an apprenticeship program for aspiring mainframe system administrators. The program provides hands-on experience, training, and mentorship to develop skills in mainframe computing, system administration, and related technologies. Apprentices work collaboratively in teams, contribute to projects, and earn digital credentials upon completion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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