Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Package Consultant-Adobe Experience Manager

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves providing strategic guidance for automotive digital marketing, managing website development, and requiring expertise in AEM stack and web technologies.

Project manager - Industrial Services

Company: IBM

Location: NAGOYA, JP

Posted Dec 04, 2025

This job description highlights opportunities to work with global clients, leverage IBM's technology portfolio, and drive innovative solutions through collaboration. The role involves managing projects, utilizing advanced technologies, and contributing to transformative initiatives in industries like manufacturing and automotive. IBM emphasizes career growth and a culture of continuous learning.

Application Developer-Adobe Experience Manager

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves developing scalable, highly available systems using Adobe Experience Manager and other technologies. Required skills include experience with AEM, Java, and web technologies.

Application Developer-Microsoft Dynamics 365 Customer Engagement

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in Dynamics CRM and Azure technologies. It outlines responsibilities involving customization, application development, and working with strategic partner ecosystems.

Manager – Financial Planning & Analysis (FP&A)

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career in IBM Consulting, focusing on long-term client relationships, deep industry expertise, and a culture of curiosity and collaboration. It highlights the role of a Manager FP&A, responsible for financial planning, budgeting, forecasting, and strategic analysis. The position requires a detail-oriented and motivated FP&A Analyst to join the team, supporting financial planning, reporting, analysis, and business partnering.

Sr. Consultant, Engagement Manager

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The Sr Consultant Engagement Management role at IBM is a client-facing position that involves leading project success, managing client relationships, and driving revenue through billable work. The role requires strong leadership, communication, and problem-solving skills, as well as experience in project and people management. The position is part of IBM's acquisition of Hakkoda and can be performed from anywhere in the US.

Order to Cash Delivery Manager

Company: IBM

Location: Naga City, PH

Posted Dec 04, 2025

The text describes the role of an OTC Operations Manager at IBM Consulting, focusing on overseeing and optimizing the end-to-end order-to-cash process. The role involves managing various aspects such as order management, invoicing, credit and collections, dispute resolution, and cash application. The manager is responsible for ensuring smooth, efficient, and compliant operations to enhance cash flow, reduce risks, and maintain excellent customer satisfaction. The position requires a bachelor's degree, preferably in Business Administration, Finance, or Accounting, along with 7+ years of experience in OTC or similar roles, with at least 5 years in a managerial capacity. The role also emphasizes continuous improvement, innovation, and a customer-centric approach.

Sr Manager- Continues innovation

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a Continuous Improvement (CI) team supporting the IBM CPS business globally. The role involves driving transformation agendas, reducing operational costs, building lean Six Sigma DNA, and implementing process improvements through various methodologies and technologies.

Manager – Financial Planning & Analysis (FP&A)

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The role involves financial planning, collaboration with clients, and leveraging technology for growth. It emphasizes innovation, process improvement, and career development opportunities.

Project Manager for Financial Services

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, drive digital and business transformation, and leverage the latest technologies. It emphasizes the importance of curiosity, continuous learning, and delivering high-quality solutions, particularly for clients in the financial industry.

Application Developer-Adobe Experience Manager

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves end-to-end feature development, collaboration with stakeholders, and implementation of solutions using technologies like Adobe Experience Manager, GraphQL, and React/Angular.

Strategic Account Manager II

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, focusing on a role as a Strategic Account Manager for HashiCorp's offerings. The position involves developing, managing, and closing business within strategic accounts, driving the sales cycle, and ensuring adoption and consumption of HashiCorp's software suite. The role requires extensive strategic sales experience, excellent operational discipline, and proficiency in various tools and technologies.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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