Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Senior Developer

Company: IBM

Location: Armonk, US

Posted Dec 04, 2025

The job description outlines the role and responsibilities of a Senior Developer at IBM Corporation. The position involves performing critical path components, mentoring junior developers, leading design discussions, researching technology solutions, developing business-focused solutions, designing user interfaces, gathering requirements, creating documentation, maintaining and scaling applications on cloud and on-premises platforms, leading project teams, delivering API solutions, identifying knowledge gaps, and reporting progress to management. The role requires a Bachelor's degree and two years of experience in software development, with expertise in Java, RestAPI, Spring Framework, Git, Python, Amazon Web Services, and SQL.

Senior SAP EWM Consultant, German speaker

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on long-term client relationships, collaboration, and delivering high-quality solutions using SAP Accelerate methodology. The role requires a bachelor's degree, German language proficiency, and experience in EWM projects.

Contact Center Fresh Graduates

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role in customer service support. The position involves answering customer queries, handling complaints, and providing information about products. It requires excellent communication skills, the ability to multitask, and a strong customer focus. The role is based in an IBM Consulting Client Innovation Center and offers opportunities for career growth and development.

Absence & Benefits Administrator

Company: IBM

Location: WARSZAWA, PL

Posted Dec 04, 2025

The job posting is for an Absence and Benefits Administrator role in Warsaw, Poland. The position involves managing employee absences, providing benefits support, and ensuring smooth HR operations. The role requires strong English communication skills, proficiency in Excel and MS Office, and high attention to detail.

Senior - Manager Resident Technology Services

Company: IBM

Location: No City, BR

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software, specifically a Manager role for the Resident Technology Strategist (RTS) team at HashiCorp. The role involves managing a team of architects and consultants, delivering customer engagements, and driving the RTS program. The position requires deep technical expertise, experience leading teams, managing client relationships, and a thorough understanding of DevOps processes and cloud infrastructure management.

Senior Technical Account Manager

Company: IBM

Location: Markham, CA

Posted Dec 04, 2025

The AI Center of Excellence at IBM is seeking a Senior Technical Account Manager to lead the direction and execution of AI-driven solutions. The role involves collaborating with cross-functional teams, advocating for clients, translating requirements, ensuring on-time delivery, and owning end-to-end solutions. The ideal candidate should have a relevant degree, 5+ years of experience in product management or consulting, and expertise in AI/ML, cloud platforms, and agile methodologies.

Java Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role involves software development, analytical problem-solving, stakeholder engagement, and working with the latest technologies.

Delivery Manager (Public Sector)

Company: IBM

Location: Manchester, GB

Posted Dec 04, 2025

IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive meaningful business change. The company provides training, promotion opportunities, diversity and inclusion, and benefits such as flexible working, sabbaticals, and pension plans. The role of a Senior Complex Programs Project Manager involves leading the design, development, and implementation of complex programs, mentoring team members, collaborating with stakeholders, and staying current with emerging trends and best practices.

Package Consultant-Salesforce

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and the ability to challenge norms to drive meaningful change for clients. The role of a Software Developer is also outlined, focusing on Salesforce development, agile methodologies, and technical expertise.

Project Manager

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It emphasizes the role of a trusted partner, overseeing IT projects, and delivering high-quality solutions for clients, particularly in the financial industry.

BPO オペレーション・マネージャー

Company: IBM

Location: Kitakyushu, JP

Posted Dec 04, 2025

IBM Consulting offers long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI solutions. The position is for IBM Japan Staff Operations Co Ltd, requiring business-level Japanese language skills and team management experience.

Senior SAP BTP Business AI Consultant

Company: IBM

Location: COPENHAGEN, DK

Posted Dec 04, 2025

The job description is for a skilled Package Consultant with expertise in the SAP Business Technology Platform (BTP). The role involves leading and managing the implementation of SAP BTP services and applications for clients. The consultant will provide technical leadership, collaborate with stakeholders, design and develop SAP BTP applications, perform testing, conduct gap analysis, and stay updated with the latest developments in SAP BTP technologies.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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