Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Project Manager for Financial Services

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, drive digital and business transformation, and leverage the latest technologies. It emphasizes the importance of curiosity, continuous learning, and delivering high-quality solutions, particularly for clients in the financial industry.

Software Developer

Company: IBM

Location: Ahmedabad, IN

Posted Dec 04, 2025

IBM Software is seeking a skilled software developer to join their team. The role involves developing and maintaining high-quality software products, collaborating with various teams, and working with technologies like Java, React, SQL, OpenShift, Kubernetes, and Docker. The ideal candidate should have 8+ years of experience, strong problem-solving skills, and excellent communication abilities.

DELIVERY MANAGER-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Transitions and Transformations Lead. The position involves working with clients globally, providing transition support, establishing processes, and driving transformation. It requires extensive experience in finance and accounting, process improvements, and leading teams.

2026 Intern – Information Architecture

Company: IBM

Location: Austin, US

Posted Dec 04, 2025

IBM offers a summer 2026 internship with responsibilities in information architecture and marketing. The role involves improving site experience and requires a bachelor's degree. It's based in Austin with hybrid work.

Entry Level Hire Remote Technical Support - Hardware and Software Products 2026

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

IBM's infrastructure solutions emphasize collaboration and innovation, requiring technical expertise in areas like cloud computing and problem-solving. The role involves supporting clients globally and contributing to product improvements through analytical skills and cross-team cooperation.

Security Consultant - Exposure Management - Melbourne - 11.9 Months

Company: IBM

Location: MELBOURNE, AU

Posted Dec 04, 2025

IBM is a leading technology and consulting company with a global presence. They are seeking a Network Security Tower Lead for a 119-month contract in Melbourne. The role involves leading and mentoring a team, coordinating with vendors, and driving process improvements.

Application Developer ServiceNow

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on working with ServiceNow in a global client environment. The role involves development, maintenance, and customization of ServiceNow modules, as well as building solutions based on customer requirements. The position requires a strong technical background, excellent communication skills, and a willingness to learn and adapt to new technologies.

Application Developer-Adobe Experience Manager

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves end-to-end feature development, collaboration with stakeholders, and implementation of content management solutions using Adobe Experience Manager (AEM). Required skills include AEM, Java, HTML, CSS, JavaScript, and familiarity with tools like JIRA and Confluence.

Sourcer for campus hiring

Company: IBM

Location: Tokyo, JP

Posted Dec 04, 2025

The text describes IBM's human resources career, which is based on building trust, improving employee engagement, and creating a workplace environment where people can grow. It highlights the importance of passion and curiosity for success in this role. The position involves supporting the selection process and handling local administrative tasks for new graduate recruitment in Japan. Required skills include experience in recruitment or administrative support, accuracy, attention to detail, excellent communication skills, time management, and proficiency in Microsoft Office.

Master@IBM Werkstudent*in in Agentic AI @ SAP on Db2 (m/f/x)

Company: IBM

Location: Ehningen, DE

Posted Dec 04, 2025

The text is a job posting for a position in the IBM SAP Db2 development team. The role involves developing AI Agent solutions for Db2 databases serving SAP NetWeaver, assessing existing Db2 agents for SAP integration, identifying opportunities for new AI agents, collaborating with cross-functional teams, and staying updated with AI and IBM tools. The position requires a Bachelor's degree in Computer Science or a related field, experience in AIML development, knowledge of relational databases and Db2 LUW, strong analytical and problem-solving skills, excellent communication and collaboration abilities, and basic knowledge of public cloud concepts.

Senior Support Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 04, 2025

The text describes a career opportunity at IBM Software as a Senior Support Engineer for the Vault product. The role involves troubleshooting complex issues, collaborating with customers and engineering teams, and contributing to product growth. The position offers growth opportunities within IBM's product and technology landscape, including Research, Software, and Infrastructure.

PROCESS DELIVERY SPECIALIST-LEAD TO CASH

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The position involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The role requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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