Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Technical Support Engineer

Company: Magnet Forensics

Location: UK

Posted Dec 02, 2025

Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for a Technical Support Engineer to provide frontline technical support to customers using their mobile access and extraction suite of products. The role involves delivering exceptional customer service, maintaining case health, collaborating with teams, and contributing to a customer-facing knowledge base.

Content Designer Monopoly GO!

Company: Scopely

Location: UK

Posted Dec 02, 2025

Scopely is seeking a Content Designer for their Monopoly GO game, which is a key franchise enjoyed by millions of players worldwide. The role involves designing high-quality themes and narratives, creating clear copy, collaborating with global teams, and staying updated on mobile gaming industry trends.

AI Conversation Designer

Company: JustAnswer

Location: Remote

Posted Dec 02, 2025

The role of AI Conversation Designer at JustAnswer involves designing natural, human-like chat experiences that blend creativity, data, and AI innovation. The position requires 2+ years of experience in chatbot design, familiarity with conversational platforms, strong writing skills, and data analysis abilities. The role offers the opportunity to shape how millions of people interact with intelligent chat experiences and make a measurable business impact.

Principal Product Manager

Company: Synthesia

Location: Remote

Posted Dec 02, 2025

The text promotes Synthesia's AI video platform, highlighting its mission to simplify video creation, growth achievements, and job opportunities. It emphasizes innovation, scalability, and success in the market while showcasing trust from major brands and competitive funding.

Senior Real-World Evidence (RWE) Analyst / Programmer

Company: ClinChoice

Location: Remote

Posted Dec 02, 2025

ClinChoice seeks a Senior RealWorld Evidence Analyst with expertise in statistical programming and real-world data. The role involves collaborative work on evidence studies, with opportunities for career growth in a supportive, globally oriented CRO environment.

Senior Software Engineer - Guest & Host

Company: Airbnb

Location: USA

Posted Dec 02, 2025

This text describes Airbnb's job opportunity for senior backend engineers focusing on collaborative tools and hosting services. It highlights the team's work on access control, cohosting tools, and marketplace features while emphasizing collaboration, innovation, and inclusion in a global environment.

Senior Software Engineer - Cities

Company: Airbnb

Location: USA

Posted Dec 02, 2025

The Cities team at Airbnb serves guests, hosts, and regulators to ensure global compliance with local regulations. The team owns tier 01 flows, end-to-end host experience, government-facing products, and foundational quality services. They work in an inclusive and supportive environment, promoting career development and internal mobility. The role involves building scalable systems, collaborating with cross-functional teams, and engaging with industry and governmental partners to drive technology strategy.

Staff Product Manager - AI Security, Data Access Governance and DLP

Company: Dropbox

Location: Canada

Posted Dec 02, 2025

Dropbox is expanding its AI-powered security capabilities to help SMB and midmarket businesses secure and manage their content. The company is seeking a Staff Product Manager to lead the development of next-generation security products, integrate Nira's governance capabilities, and drive a standalone security offering for the broader market.

Senior Legal Counsel - Commercial

Company: Tines

Location: USA

Posted Dec 02, 2025

Tines is seeking a proactive Senior Legal Counsel Commercial to join their growing Legal team. The role involves leading and negotiating commercial transactions, collaborating cross-functionally, and contributing to the buildout of the in-house Legal function. The ideal candidate should have a JD, 7+ years of experience, and strong commercial judgment.

Senior Manager - Analytics

Company: JustAnswer

Location: Remote

Posted Dec 02, 2025

The Senior Manager Analytics role at JustAnswer involves leading a team to build data-driven insights and frameworks that guide smarter decisions, fuel innovation, and transform how people connect with expertise. The role requires a balance of strategic vision, hands-on technical skills, and mentorship to help the team and company reach the next level of data maturity.

Staff Design Technologist, UX + AI Tools & Transformation

Company: HubSpot

Location: Remote

Posted Dec 02, 2025

HubSpot is seeking a strategic Staff Design Technologist to develop AI-augmented tools and workflows for their UX team of 250+ designers and researchers. The role involves building AI tools to enhance creativity, driving AI transformation, prototyping and deploying applications, setting technical standards, collaborating with cross-functional teams, and elevating AI fluency. The ideal candidate has strong full-stack development experience, a portfolio demonstrating AI-powered tool building, direct experience with AI applications, curiosity to explore emerging AI capabilities, fluency in design workflows, and excellent technical communication skills.

Staff Product Manager - AI Security, Data Access Governance and DLP

Company: Dropbox

Location: USA

Posted Dec 02, 2025

Dropbox is expanding its AI-powered security capabilities to help SMB and midmarket businesses secure and manage their content. The company is seeking a Staff Product Manager to lead the development of next-generation security products, integrate Nira's governance capabilities, and drive a standalone security offering for the broader market.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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