Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Client Manager

Company: TrueML

Location: USA

Posted Dec 02, 2025

TrueAccord is looking for a Client Manager to join their team and manage relationships with important clients, including large financial institutions. The role involves proactive account management, driving scalable processes, managing feedback loops, identifying improvement opportunities, fostering client growth, interpreting data insights, and providing consultative guidance. The ideal candidate should have a bachelor's degree or relevant experience, experience in client management or customer service, preferably in the collections industry, and strong communication, problem-solving, and leadership skills.

Manager - Finance Operations

Company: Mercy For Animals

Location: Brazil,Mexico

Posted Dec 02, 2025

Mercy For Animals is a farmed animal advocacy organization seeking a Manager of Finance Operations to ensure financial integrity, transparency, and efficiency of their global operations. The role involves partnering with program and fundraising teams, ensuring compliance with nonprofit financial regulations, strengthening internal controls, and supporting international teams. The ideal candidate has a bachelor's degree in Finance, Economics, or Accounting, experience in similar environments, and mastery of financial modeling and analysis using Google Sheets and Microsoft Excel.

Senior Compliance Automation Engineer

Company: Muck Rack

Location: USA

Posted Dec 02, 2025

The company is seeking a Senior Compliance Automation Engineer to join their team and help with audit readiness and automating evidence collection. The role involves designing and developing automation solutions for GRC toolsets, platforms, and processes, as well as supporting internal and external audits. The ideal candidate should have 5+ years of experience in Governance, Risk, and Compliance, proficiency in Python and SQL, and experience with security and compliance frameworks.

Sr. Customer Success Manager

Company: Platform Science

Location: USA

Posted Dec 02, 2025

Platform Science is an open IoT platform founded in 2015 that partners with fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They value diversity, innovation, and empathy in their company culture. The Senior Customer Success Manager role involves implementing, managing, and growing relationships with enterprise-level accounts, acting as a trusted advisor, and driving customer adoption and retention of Platform Science solutions.

Senior Manager - Engineering

Company: Splice

Location: USA

Posted Dec 02, 2025

The job posting is for a Senior Manager Engineering role at Splice, a creative platform for music production. The role involves leading and growing a team responsible for building and scaling data platform pipelines and analytics infrastructure. The company culture emphasizes collaboration, accountability, and flexibility, with a focus on remote work. The role requires technical leadership experience, strong communication and organizational skills, and experience implementing agile methodologies.

Senior Manager - Product Development & Marketing (Supplements)

Company: Nutrafol

Location: USA

Posted Dec 02, 2025

The Senior Manager of Product Development & Marketing Supplements will lead end-to-end product development, collaborate with cross-functional teams, and manage new product certifications. The role requires 8+ years of experience in product development and marketing, strong cross-functional collaboration skills, and familiarity with the nutraceutical haircare space.

Sr. Ad Sales Director

Company: Brave

Location: France

Posted Dec 02, 2025

Brave is seeking a Remote Ad Sales Director based in France to grow their ad revenue and expand partnerships. The role involves developing client relationships and contributing to strategic partnerships. Brave emphasizes privacy, innovation, and a remote work culture with competitive benefits.

Staff Mobile Engineer - Grafana Ops - IRM

Company: Grafana Labs

Location: Sweden

Posted Dec 02, 2025

The Grafana IRM squad is a remote-first team operating business-critical services for incident response. They value unified experience, automation, integration, and observability. The role involves influencing the roadmap, delivering features, driving projects, contributing to open-source, and maintaining the mobile app. They seek motivated, customer-focused individuals with mobile development experience and a passion for creating intuitive products.

Solutions Consultant

Company: Dscout

Location: USA

Posted Dec 02, 2025

Dscout is a leading experience research platform used by top brands like Sonos, Spotify, Duolingo, and Best Buy. They are expanding their team and seeking a Solutions Consultant to join their presales team. The role involves partnering with account directors, supporting discovery conversations, delivering customized demos, and providing structured feedback to product and marketing teams.

GTM Sourcer

Company: ElevenLabs

Location: UK,Ireland,Spain

Posted Dec 02, 2025

ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek a GTM Sourcer to join their global talent team, emphasizing impact and excellence.

Staff Mobile Engineer - Grafana Ops - IRM

Company: Grafana Labs

Location: UK

Posted Dec 02, 2025

The Grafana IRM squad is a remote-first team operating business-critical services for incident response. They value unified experience, automation, integration, and observability. The role involves influencing the roadmap, delivering features, driving projects, contributing to open-source, and maintaining the mobile application. They seek motivated, customer-focused individuals with mobile development experience and a passion for creating intuitive products.

Director - Regional Sales

Company: GitLab

Location: USA

Posted Dec 02, 2025

The Regional Director for the Commercial AMER vertical will lead a 5-person team to grow adoption of GitLab's AI-powered DevSecOps platform across existing and new commercial customers. The role involves managing the team, driving sales strategy, analyzing market dynamics, recruiting talent, and collaborating with various departments. The ideal candidate should have experience in field sales operations and leadership within a software environment, proficiency in managing a sales pipeline, and strong communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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