Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Principal Product Designer

Company: Nova Talent

Location: Remote

Posted Dec 02, 2025

The text describes a venture studio seeking a product designer to join their team, focusing on innovation, user-centric design, and equity opportunities. It highlights the role's responsibilities, qualifications, and benefits, emphasizing collaboration and growth.

Systems Architect - Filesystems / NFS

Company: Hammerspace

Location: Remote

Posted Dec 02, 2025

Hammerspace's Data Platform offers high-throughput, low-latency storage solutions for AI and high-performance computing, enabling faster data access and improved productivity. The company seeks a System Architect to lead next-generation filesystem and NFS development, emphasizing innovation, collaboration, and technical leadership in a fast-paced startup environment.

Software Engineering Manager - Sustaining Engineering

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring an Engineering Manager for Sustaining Engineering to lead a distributed team and improve various open source software. The role offers a rewarding career working with the best people in technology.

Implementation Manager - Healthcare

Company: Aidoc

Location: USA

Posted Dec 02, 2025

Aidoc seeks Implementation Managers to drive healthcare innovation. The role involves leading customer onboarding, technical integrations, and optimizing solutions. The company offers competitive benefits and a mission-driven environment.

Risk Partnerships Manager - Banks & Treasury

Company: Stripe

Location: Remote

Posted Dec 01, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments, grow revenue, and accelerate new business opportunities. The Risk Partnerships team is responsible for building and maintaining relationships with key partner banks to manage risk for Stripe's business activities. The role involves collaborating with global financial partners to develop and deliver solutions that build Stripe's Global Payments and Treasury Network, while enhancing risk management interactions and executing high-impact initiatives.

Manager - Customer Onboarding

Company: SQUIRE

Location: Remote

Posted Dec 02, 2025

SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company is trusted by over 4000 shops globally and aims to support barbers in unlocking their full potential as artists and entrepreneurs. The Manager Customer Onboarding role involves leading a team of onboarding specialists, collaborating with cross-functional partners, and driving operational improvements to ensure a seamless customer experience.

Senior Full Stack Developer

Company: Blanc Labs

Location: Remote

Posted Dec 02, 2025

Blanc Labs is a premier digital transformation partner seeking a Senior Software Developer with expertise in microservices, cloud development, and financial systems. The role emphasizes building scalable solutions for high-impact financial services, with opportunities for innovation and professional growth. The company highlights its commitment to diversity and digital leadership in a collaborative, enterprise-focused environment.

Software Platform Engineering Manager - Ubuntu for Next-Gen Silicon

Company: Canonical

Location: Remote

Posted Dec 01, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is founder-led, profitable, and growing, with a globally distributed team. They are hiring engineering managers to lead teams and optimize Ubuntu for various hardware platforms, with a focus on open source technologies and cutting-edge hardware.

Staff DevOps Engineer

Company: Netwrix

Location: Remote

Posted Dec 02, 2025

The job posting is for a Senior DevOps Engineer Azure role. The position involves designing, automating, and maintaining Azure cloud infrastructure. The ideal candidate should have experience with Azure, Terraform, Helm, CICD pipelines, monitoring, logging, security, and compliance. The role requires on-call shifts and flexibility in working across different time zones.

Release Train Engineer - Manager

Company: Blackbaud

Location: Remote

Posted Dec 02, 2025

The Product & Technology Group at Blackbaud is seeking a Scaled Agile Framework Release Train Engineer with people management experience. The role involves overseeing delivery for Agile Release Trains, planning and facilitating SAFe events, managing backlog priorities, coaching teams, and leading a team of agile PMO professionals. The ideal candidate should have experience in cloud-based software development, people management, and leading large ARTs. Blackbaud offers a dynamic role, opportunities for growth, and a flexible remote work culture.

Senior Manager Market Access Pricing and Analytics

Company: Abbott

Location: Remote

Posted Dec 02, 2025

Abbott promotes a positive work environment with extensive benefits, career growth, and global healthcare innovation opportunities.

Analytics Engineer (L5) - Ads DSE, Privacy & Consent Analytics

Company: Netflix

Location: Remote

Posted Dec 02, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Ads Data Science and Engineering team aims to build the foundation of the ads business at Netflix by conducting analyses, developing tools, and creating predictive models to provide more choices and joy for members. The company is seeking a Senior Analytics Engineer to lead the development and optimization of consent analytics for Netflix's global Ads business, collaborating with various teams to drive success in analytics initiatives.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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