Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Lead Product Manager- Monopoly Go!

Company: Scopely

Location: Remote

Posted Dec 01, 2025

Scopely is seeking a Lead Product Manager for their Monopoly GO team, emphasizing innovation and player engagement. The role involves leading product features, collaborating with teams, and requiring expertise in F2P games. The company highlights global impact and offers competitive compensation.

Growth Product Manager - Loyalty

Company: Trafilea

Location: Remote

Posted Dec 01, 2025

Trafilea is a consumer tech platform with $1B+ revenue and 12M+ customers seeking a Growth Product Manager to lead loyalty initiatives. The role involves driving subscription growth through data-driven strategies, cross-functional collaboration, and innovative subscription models in a dynamic global team environment.

Head of Marketing

Company: Glitch Productions

Location: Remote

Posted Dec 01, 2025

Glitch Productions is a fast-growing independent animation studio based in Parramatta CBD with over 16 million YouTube subscribers and 4 billion views. They are seeking a dynamic Head of Marketing to lead and elevate their marketing efforts, focusing on strategy, creativity, analytics, and innovation to expand audience reach and strengthen fan engagement across Millennial, Gen Z, and Gen Alpha audiences.

Account Manager

Company: Capchase

Location: Remote

Posted Dec 01, 2025

Capchase is a leading platform for vendor financing in the tech industry, helping software and hardware vendors offer flexible installment payments to improve conversion rates and cash flow. The company has provided over $25B in funding to thousands of companies and is backed by prominent investors. Capchase is seeking an Account Manager to manage vendor relationships, scale financing programs, and drive partner success.

Software Python Engineer (GPU Cloud)

Company: Gcore

Location: Remote

Posted Dec 01, 2025

Gcore is an international cloud and edge leader seeking a Software Python Engineer to work on developing compute products. The company collaborates with industry giants and offers a benefits package to support employee health, wellbeing, and professional growth.

Bilingual Associate Operations Specialist

Company: First Advantage

Location: Remote

Posted Dec 01, 2025

First Advantage is a global tech company seeking a bilingual Associate Operations Specialist to perform background checks and collaborate with clients. The role requires excellent data entry skills, effective communication, and the ability to work in a multicultural team. The company offers career development opportunities and benefits such as health and wellbeing programs, personal financial planning, and career development initiatives.

Partnerships Account Executive

Company: Array

Location: Remote

Posted Dec 01, 2025

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs deliver consumer products faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace. The company is remote-first, focused on high-performing individuals, and seeks a seasoned Partnership Account Executive to drive revenue growth through strategic partnerships.

Sr. Salesforce Developer

Company: CORESPHERE LLC

Location: Remote

Posted Dec 01, 2025

CoreSphere seeks a remote Salesforce Developer with 5+ years of experience in Salesforce and Vlocity PSS development. The role involves designing solutions, collaborating with teams, and includes competitive pay and benefits. The position requires certifications and security clearance, with a focus on public sector projects.

Technical Support Engineer (Edge Cloud)

Company: Gcore

Location: Remote

Posted Dec 01, 2025

Gcore is a leading cloud and edge provider offering competitive salaries, flexible work options, and a supportive environment for technical professionals.

Sr. Salesforce Business Analyst

Company: CORESPHERE LLC

Location: Remote

Posted Dec 01, 2025

The Senior Salesforce Business Analyst role involves collaborating with stakeholders to identify business needs, translate them into actionable requirements, and deliver high-quality Salesforce solutions. The position requires excellent communication skills, analytical abilities, and experience with Salesforce implementation and Agile methodologies.

Lead Digital Marketing Analyst (Socials)

Company: Skyrocket Studios

Location: Remote

Posted Dec 01, 2025

The text outlines the responsibilities and requirements for a social media marketing role. It emphasizes the need for expertise in social media platforms, strategy development, campaign execution, data analysis, and team leadership. The role involves collaborating with cross-functional teams, staying updated on industry trends, and providing mentorship to team members.

Staff Data Scientist, Inference - Customer Support

Company: Airbnb

Location: Remote

Posted Dec 01, 2025

The text describes a Staff Data Scientist role at Airbnb's Customer Support team, focusing on causal inference and experimentation to improve customer support experiences. The role involves building segmentation models, determining allocation strategies, measuring long-term impact, guiding experimentation, and providing strategic insights. The ideal candidate should have 9+ years of experience, strong fluency in Python and SQL, familiarity with causal inference and experimentation, and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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