Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Data Engineer

Company: Makersite GmbH

Location: Germany

Posted Nov 28, 2025

Makersite seeks a Data Engineer to contribute to sustainable product development. The role involves designing data pipelines and collaborating on innovative projects. Benefits include remote work, competitive salary, and professional growth opportunities.

Senior Engineering Manager – Growth Acquire

Company: Kraken

Location: USA

Posted Nov 28, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The Growth Acquire teams focus on attracting, engaging, and inspiring trust in new users through website and mobile experiences, SEO, and emerging AI-driven platforms.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Nov 28, 2025

The Director of Strategic Accounts position at Tanium involves generating opportunities to position the Tanium platform within assigned territories and accounts. The role requires articulating the value of the platform to decision makers, nurturing relationships, working with partner and marketing teams, generating sales development activity, forecasting, and conducting presentations. The ideal candidate has significant enterprise software sales experience, a strong team mentality, proven track record of exceeding quota, experience calling on CSuite level contacts, background in building relationships with partner ecosystems, and excellent communication and presentation skills.

Senior Backend Engineer - PHP/Go

Company: Hostaway

Location: EMEA

Posted Nov 28, 2025

This job posting highlights a remote Senior Backend Engineer role at a fast-growing SaaS company with competitive pay, remote work flexibility, equity options, and a dynamic international team culture. The position emphasizes collaboration, technical growth, and impactful contributions to a market-leading platform.

Customer Operations Executive

Company: NECSWS

Location: UK

Posted Nov 28, 2025

The company is looking for a Customer Operations Executive to join their team and provide exceptional customer service to NHS hospital customers. The role involves customer support, data management, and administration of third-party operations apps. The company offers an excellent benefits package and is part of a global tech giant.

Director of People Operations and Administration at NACSA

Company: Axis Talent Partners

Location: USA

Posted Nov 28, 2025

NACSA is seeking a Director of People Operations and Administration to design and implement people-centered systems, foster inclusion, drive professional development, and support talent management. The role involves managing finance administration functions and building sustainable frameworks to enhance employee experience and organizational culture.

Product Development Coordinator

Company: Trafilea

Location: USA

Posted Nov 28, 2025

Trafilea is a dynamic and innovative tech e-commerce group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community dedicated to promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They foster a culture of collaboration, innovation, and continuous learning, providing support and development opportunities for their employees. With a remote-first approach, they offer the freedom to work from anywhere in the world, surrounded by a diverse and talented team.

Director of Product Development

Company: Trafilea

Location: USA

Posted Nov 28, 2025

Trafilea is a dynamic and innovative tech e-commerce group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community dedicated to promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They foster a culture of collaboration, innovation, and continuous learning, and believe in investing in their people to provide them with support and development opportunities to grow both personally and professionally.

Technical Account Manager

Company: Fortive

Location: UK

Posted Nov 28, 2025

The text outlines a Technical Account Manager role requiring customer relationship management, cross-functional collaboration, technical support, and specific skills like problem-solving and communication.

Compensation Manager

Company: Apollo.io

Location: USA

Posted Nov 28, 2025

The Senior Compensation Manager role involves owning and optimizing the variable compensation process across the GoToMarket organization. Key responsibilities include managing compensation tooling, collaborating cross-functionally, driving continuous improvement, and developing standardized processes. Success is measured by delivering accurate payments, providing performance analytics, launching aligned compensation plans, and eliminating sources of error.

Senior Software Development Engineer in Test

Company: Hostaway

Location: EMEA

Posted Nov 28, 2025

Hostaway is seeking a Senior Software Development Engineer in Test to join their team and drive growth in the vacation rental industry. The role involves ensuring product quality, collaborating with teams, and promoting testing practices. The company offers competitive compensation, remote work, equity, professional growth, and a values-driven culture.

Senior Software Development Engineer in Test - Performance Testing

Company: Hostaway

Location: EMEA

Posted Nov 28, 2025

Hostaway is seeking a Senior Software Development Engineer in Test with a focus on performance testing to join their team. The role involves designing and executing load testing strategies, collaborating with engineering teams, and ensuring platform performance at scale. The company offers competitive compensation, remote work, equity, professional growth opportunities, and a values-driven culture.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages