Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Implementation Architect - LegalWorks

Company: Tonkean

Location: Remote

Posted Nov 28, 2025

Tonkean is a customizable process experience platform that enables organizations to create intelligent automations, integrate with various apps and systems, and democratize access to innovative technologies. The LegalWorks solution automates key areas of legal processes, providing AI-powered custom portals, intelligent request and contract routing, matter management, and policy approvals. The Implementation Architect role focuses on deep discovery, design, and mentoring to ensure high levels of process adoption and alignment with customer needs.

Backend Engineer

Company: Welltech

Location: Spain

Posted Nov 28, 2025

Welltech is a global wellness company with Ukrainian roots, serving 255 million users across five hubs. They seek a backend engineer to develop their YogaGo app, focusing on scalable systems, cloud services, and cross-functional collaboration.

Senior Solutions Consultant

Company: Canva

Location: Australia

Posted Nov 28, 2025

The job description is for a Solutions Consulting role at Canva, focusing on partnering with sales teams, leading enterprise discovery, crafting demos, enabling workflow transitions, creating training materials, and navigating APJ-specific challenges. The role requires experience in presales consulting, creative workflows, or enterprise onboarding, as well as skills in problem-solving, training delivery, communication, and managing multiple workstreams.

Tax and Finance Assistant

Company: Insights Learning & Development Ltd

Location: UK

Posted Nov 28, 2025

Insights is a global learning and development company that partners with leading organizations worldwide. They offer preference-based learning solutions that have impacted millions of lives. The company is dedicated to creating an inclusive culture and values diversity, inclusion, belonging, and wellbeing. They offer a wide range of benefits and employee discounts.

Senior Customer Success Manager

Company: Athennian

Location: Remote

Posted Nov 28, 2025

Athennian is a company that helps legal, finance, and tax teams manage business entity and corporate structure information. They are looking for a Senior Customer Success Manager to own a book of business, develop relationships with strategic customers, and drive growth and retention. The role requires relationship management, communication, organization, influence, agility, and strategic thinking. Success is measured by NRR, gross retention, expansion, individual and team performance, and customer advocacy.

Regional Sales Manager

Company: BlueVoyant

Location: Germany

Posted Nov 28, 2025

BlueVoyant is seeking an experienced Enterprise Account Manager to join their team and grow high-velocity business relationships with Microsoft Security Solutions and strategic resellers. The role involves building relationships, simplifying messaging, developing joint pipeline, leveraging existing relationships, building business plans, and working closely with sales leadership and marketing. The ideal candidate should have expertise in Microsoft Security Business, recent experience as a Microsoft seller or security partner, and strong communication skills.

Senior Product Researcher / Senior UX Researcher

Company: ApprovalMax Limited

Location: Serbia

Posted Nov 28, 2025

ApprovalMax is a platform that automates financial controls and streamlines money out processes for businesses. The company recently secured a £10 million growth investment and is looking for a researcher to shape their customer research practice. The role offers high autonomy and influence on product strategy in a growing B2B SaaS company.

Development Manager - AI Tooling & Developer Experience

Company: Jane App

Location: Remote

Posted Nov 28, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for managing practices. They are looking for a Development Manager to lead the adoption of AI tooling across their engineering organization. The role involves leading a team, driving adoption, and shaping the future of developer experience.

Staff Delivery Project Manager

Company: AgentSync

Location: USA

Posted Nov 28, 2025

The Staff Delivery Project Manager role at AgentSync is a highly trusted and autonomous position responsible for managing multiple projects, ensuring exceptional customer experiences, and driving continuous improvements. The ideal candidate should have extensive project management experience, strong leadership skills, and a passion for solving complex problems in a fast-paced environment.

Sales Enablement Lead

Company: Insights Learning & Development Ltd

Location: UK

Posted Nov 28, 2025

The text promotes a positive work environment at Insights, emphasizing self-awareness, inclusivity, and impactful roles. It highlights career opportunities with benefits like flexible working, comprehensive benefits, and a supportive culture. The job description focuses on driving revenue growth through sales enablement and collaboration across teams.

Regional Sales Manager

Company: BlueVoyant

Location: UK

Posted Nov 28, 2025

BlueVoyant is seeking an experienced Enterprise Account Manager to join their team and grow high-velocity business relationships with Microsoft Security Solutions and strategic resellers. The role involves building relationships, simplifying messaging, developing joint pipeline, leveraging existing relationships, building business plans, and working closely with sales leadership and marketing. The ideal candidate should have expertise in Microsoft Security Business, recent experience as a Microsoft seller or security partner, and strong communication skills.

Account Manager, Respiratory LTC – Great Plains

Company: Viatris

Location: USA

Posted Nov 28, 2025

Viatris Specialty LLC is a healthcare company that aims to provide high-quality, trusted medicines to people worldwide. The Account Manager Respiratory LTC role involves managing and growing a territory, building relationships with healthcare providers, and ensuring access to promoted products. The position requires a bachelor's degree, 8 years of experience in pharmaceutical sales, and strong relationship-building skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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