Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Senior Technical Engagement Manager

Company: Vercel

Location: USA

Posted Nov 28, 2025

The Technical Engagement Manager role at Vercel involves providing technical and operational leadership for post-sales delivery of professional services. The role requires collaborating with account teams, managing cross-functional delivery teams, and contributing to the growth of Vercel's professional services. The ideal candidate has 7+ years of experience in consulting, technical delivery, or customer-facing roles, with a focus on platform migrations, frontend web implementations, AI, or business process transformation.

Backend Product Software Engineer

Company: Dropbox

Location: Poland

Posted Nov 28, 2025

The role of a Product Engineer at Dropbox involves shaping the future of collaboration and file sharing by developing and enhancing Dropbox products. The position requires collaborating with cross-functional teams, designing scalable software, and contributing to company culture. Dropbox is focused on expediting the creation and implementation of AI-enabled products.

Enterprise Solutions Engineer - PreSales

Company: Sanity

Location: Europe

Posted Nov 28, 2025

Sanity.io is an AI-powered content operating system that helps companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew automate and streamline their content operations. The company is seeking an Enterprise Solutions Engineer to lead complex product demonstrations, educate users, develop showcase implementations, and provide expert guidance on implementing Sanity across various complex verticals and advanced use cases.

Field & ABM Marketing Manager

Company: Tanium

Location: Canada

Posted Nov 28, 2025

The Field ABM Marketing Manager Canada role involves driving regional marketing initiatives, collaborating with sales, developing ABM programs, executing integrated campaigns, and supporting sales enablement. The ideal candidate has 3-5 years of B2B enterprise marketing experience, strategic thinking, project management skills, and proficiency in marketing technologies.

Account Manager - Collections

Company: Mogo Finance Technology Inc.

Location: USA

Posted Nov 28, 2025

This job posting highlights a collections role with opportunities for growth, remote work flexibility, and competitive commissions. The position emphasizes customer service, problem-solving, and financial empowerment, while offering benefits like health coverage, stock options, and a supportive team environment. The company focuses on innovation and making financial freedom accessible.

Principal Engineer

Company: Hostaway

Location: Europe

Posted Nov 28, 2025

Hostaway is a market-leading SaaS scaleup transforming the vacation rental industry. They are seeking a Principal Engineer to lead the transformation of their platform, shaping its evolution to support hundreds of integrations, complex workflows, and a rapidly growing customer base. The role offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership approach.

Field Marketing Manager

Company: One Model

Location: USA

Posted Nov 28, 2025

The Field Marketing Manager role at One Model involves driving field marketing execution for events and sales enablement, as well as managing the Evangelist Advocacy Program by connecting with industry influencers and coordinating partnerships. The role requires a mix of hands-on execution, team coordination, and strategic program management to ensure seamless event delivery, sales support, and influencer engagement.

Staff Fullstack Software Engineer - Smart Storage Management

Company: Dropbox

Location: Poland

Posted Nov 28, 2025

The role is a Staff Software Engineer position on the Smart Storage Management team at Dropbox. The responsibilities include defining and delivering a multi-team storage strategy, leading architecture with strong safeguards and observability, making high-judgment tradeoffs, raising reliability and quality bars, mentoring senior engineers, leading incident posture and prevention, and partnering with PM/Design to set and communicate goals. The requirements include 10+ years of experience building and operating distributed systems, 3+ years of leading multi-team initiatives at Staff scope, deep expertise in frontend and backend development, extensive experience with databases, expert system architecture design, proven cross-org influence and decision-making, operational excellence, high-altitude communication and stakeholder management, and responsible AI tool use. Preferred qualifications include leading multi-quarter strategies with measurable outcomes, comfort in partnering with engineering teams without being code-heavy, and data platform familiarity.

Red Team Operations Manager

Company: Bugcrowd

Location: UK

Posted Nov 28, 2025

The job summary outlines the responsibilities of leading, overseeing, and quality assuring Red Team engagements from start to finish. It involves project management, technical leadership, legal compliance, threat intelligence, quality assurance, reporting, research and development, knowledge sharing, sales support, and governance. The role requires extensive experience, deep technical knowledge, strong tradecraft and OpSec awareness, excellent communication skills, and project management abilities.

Cyber Enterprise Architect – Associate Director

Company: Guidehouse

Location: USA

Posted Nov 28, 2025

This job posting highlights a Cyber Enterprise Architect role with competitive compensation, comprehensive benefits, and opportunities to work on federal cybersecurity initiatives. The position requires advanced expertise and clearances but offers career growth and impactful work in cybersecurity architecture.

Software Engineer III

Company: SpryPoint

Location: Canada

Posted Nov 28, 2025

SpryPoint is a high-growth software company revolutionizing the utility industry with its cloud-native platform. Founded in 2012, the company has grown to 285+ employees serving 100+ utility clients across North America and the Caribbean. SpryPoint's mission is to deliver comprehensive solutions that modernize the entire metertocash process, with a focus on customer success and continuous improvement.

Home Equity Sales Consultant

Company: Hometap

Location: USA

Posted Nov 28, 2025

Hometap is seeking ambitious and empathetic Home Equity Sale Consultants to join their sales team. The role involves connecting with homeowners considering a Hometap investment, educating them on the product, and guiding them through the application process. The company provides training, feedback, and coaching, and is looking for team members who want to contribute to the growth of a new financial product and company.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages