Customer Success Manager Jobs

1,123,085 open positions · Updated daily

Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and data‑driven customer strategies.

Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.

Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.

Compliance Analyst - BSA/AML

Company: Found

Location: Remote

Posted Nov 27, 2025

Found is a company that provides banking services for self-employed individuals, offering tools to automate taxes and expense tracking. They are looking for kind, resourceful, and passionate people to join their team and build a safety net for self-employment. The Compliance Lead role involves assisting with tracking and responding to Requests for Information, preparing monthly reports, conducting BSA/AML transaction monitoring, and performing KYC customer due diligence reviews.

Senior Backend Engineer

Company: Mozilla

Location: Remote

Posted Nov 27, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and are focused on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.

Workflow Automation Engineer

Company: Trafilea

Location: Remote

Posted Nov 27, 2025

Trafilea is a dynamic and innovative tech e-commerce group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community dedicated to promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Lead Software Engineer - AI Content Intelligence Platform (Storypilot)

Company: Storyteller

Location: Bulgaria

Posted Nov 27, 2025

The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that enables companies to add Instagram-style stories to their apps and sites. The role involves leading a team of engineers to build production systems, architect NET services, and leverage AI tools. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset.

Sr. Director, Market Access – Payer Value & Access Strategies

Company: Abbott

Location: USA

Posted Nov 27, 2025

Abbott is a global healthcare leader with a diverse portfolio of life-changing technologies. The company offers career development opportunities, excellent benefits, and a positive work environment. The job description highlights the opportunity to work in the diabetes technology space and the need for a strategic leader in market access and payer value proposition development.

Linux Desktop & Devices Support Engineer

Company: Canonical

Location: Remote

Posted Nov 27, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on customer success and technical support. The company offers a globally remote role for a Linux Engineer/Administrator to support customers using Ubuntu and open source products. The role involves investigating and resolving customer issues, participating in training sessions, and contributing to knowledge base articles.

Lead Software Engineer - AI + Sports Tech Core Platform (Storyteller)

Company: Storyteller

Location: Bulgaria

Posted Nov 27, 2025

The job posting describes a full-time contractor role for a software engineering position at Storyteller, a fast-growing B2B SaaS platform. The role focuses on developing and maintaining a high-performance, AI-native multiproduct platform that powers mobile and web SDKs for leading global sports brands. The company values autonomy, adaptability, and ownership, and is looking for candidates with technical leadership experience, practical problem-solving skills, clear communication, and a learning mindset. The recruitment process involves an intro call, a paid take-home task, and a review with pairing and interviews.

Senior Full-Stack Engineer PHP/JS - Innovation Team

Company: InnoCraft

Location: Germany

Posted Nov 27, 2025

Matomo seeks a Senior Full Stack Engineer to innovate in privacy-first analytics. Benefits include remote work, global collaboration, and career growth. Apply to join an ethical tech mission.

Engagement Manager

Company: Lovelytics

Location: USA

Posted Nov 27, 2025

Lovelytics is a Databricks-focused data and AI consulting firm that has experienced exponential growth since partnering with Databricks in 2019. They specialize in artificial intelligence, data, and analytics solutions for high-profile enterprise clients across various industries. As an Engagement Manager, you will lead strategic client relationships, oversee project delivery, and be responsible for account growth and revenue targets.

Real Manager

Company: Magnet Forensics

Location: Singapore

Posted Nov 27, 2025

Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for a Renewal Manager to drive customer retention through the renewal process. The role requires relevant job experience, strong numbers skills, and the ability to multitask in a fast-paced environment. Magnet Forensics offers competitive compensation, generous time off policies, and a commitment to continuous learning and diversity.

Legal Operations Manager

Company: n8n

Location: Europe

Posted Nov 27, 2025

n8n showcases its growth, community, and achievements, offering a positive work environment with opportunities for impactful contributions.

Regulatory Specialist - Product Compliance (French, Italian or German Speakers)

Company: Assent

Location: Europe

Posted Nov 27, 2025

Assent, a leading supply chain sustainability solution, celebrates reaching a $100M ARR milestone and Centaur Status. The company emphasizes its mission to support sustainability-driven manufacturers while offering a hybrid work model, competitive benefits, and opportunities for growth. The Regulatory Specialist role highlights collaboration, compliance expertise, and innovation in sustainability practices.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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