Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

Emergency Management Specialist (Recovery)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Jun 18, 2024

The text describes a job opening for a call center and case processing agent in a FEMA Recovery Support Center. The ideal candidate should be proficient with technology and have experience in data entry. The position requires a background investigation for Public Trust/Moderate Risk, U.S. citizenship, ability to obtain a government travel card, and selective service registration for males born after 12/31/59. Qualifications include one year of specialized experience equivalent to at least the GS-04 level in the Federal government, or a bachelor's degree, or a combination of education and experience. The position offers a comprehensive benefits package and may require travel.

IT SPECIALIST (CUSTSPT)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jun 18, 2024

The job posting is for a night shift position in the Info & Tech Dir., Payroll Services, DJMS-AC/RC, DJMS Systems Support- ZTBBE. The position requires IT-related experience, including attention to detail, customer service, oral communication, problem-solving, and specialized experience with Job Control Language (JCL) or scheduling tools. For entry at the GS-11 level, one year of specialized experience is required. The position is subject to DoD 8140 policy series and requires a background investigation. Moving expenses will not be paid, but relocation and recruitment incentives may be considered. The position is covered by a bargaining unit and is exempt from the Fair Labor Standards Act. A one-year probationary period may be required.

Chief Operating Officer for Water Resources

Company: Department of the Interior - Geological Survey

Location: Multiple Locations

Posted Jun 18, 2024

The Department of the Interior's SES position is a Category-3 role with a minimum pay of $191,900. Telework may be approved, and veterans preference does not apply. Requirements include U.S. citizenship, a background/suitability investigation, a 1-year probationary period, and public financial disclosure. A background investigation with a Top Secret clearance is required. The position involves leading change, leading people, delivering results, managing resources, and building coalitions. Applicants must meet education requirements for Natural Resources Management, Physical Science, or Hydrology series. Federal employees must provide recent performance appraisals and SF-50 forms. The position requires drug screening and a successful background investigation.

Information Technology Specialist (CUSTSUP)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 18, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires U.S. citizenship, a background check, and may involve a probationary period. Qualifications include a degree in a relevant field or equivalent experience, with specific experience requirements for GS-07, GS-09, and GS-11 levels. The role offers a comprehensive benefits package.

Associate Ombudsperson

Company: Department of Labor - Office of Workers' Compensation Programs

Location: Multiple Locations

Posted Jun 18, 2024

This position is in the Office of Workers' Compensation Programs (OWCP) Ombuds Office within the Office of the Director and reports to the Ombudsperson. It is outside the bargaining unit. The role requires U.S. citizenship, age of 16 or above, and a probationary period. The candidate must obtain the necessary security/investigation level. The position involves applying Alternative Dispute Resolution methods or community relations methods to resolve complaints, facilitating or mediating groups or individuals, analyzing technical and sensitive policy issues, and communicating or presenting technical information. The salary is set according to the selectee's assigned duty location. The Department of Labor (DOL) aims to protect workers and job seekers, improve working conditions, and promote equal employment opportunity.

Lead Contract Specialist

Company: Department of the Army - U.S. Army Contracting Command

Location: Multiple Locations

Posted Jun 18, 2024

The job posting is for a Contracting Officer position in the Army Acquisition, Logistics and Technology Workforce. The job requires a Bachelor's degree and one year of specialized experience in contract management. The job offers a comprehensive benefits package and opportunities for career advancement.

IT Specialist (Systems Administration)

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Jun 18, 2024

This job posting is for a position in the National Marine Fisheries Services (NMFS) Alaska Regional Office, with vacancies in Juneau or Anchorage. The position is under vacancy number NMFS AKRO-24-12428775-ST and is open to Status Candidates. Applicants must apply to both announcements if they want to be considered for both. The position will be filled under the DOC Alternative Personnel System (CAPS), equivalent to GS-11/12. A one-year probationary period may be required, and relocation expenses are not authorized. Applicants must be U.S. Citizens, suitable for Federal employment, and may be subject to a background investigation. Specialized experience is required, including assisting with IT hardware/software systems, supporting IT projects, implementing DevSecOps best practices, and performing tasks associated with Cloud Platforms. Education and experience can be substituted for specialized experience. The position will be open for 45 days, from June 7th to July 22nd, 2024.

Associate Chief of Staff (ACOS) Mental Health Services

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 18, 2024

The Advanced Practice Nurse (APN) IV Chief Nurse in Mental Health Service offers a comprehensive range of services, emphasizing quality, timeliness, and advancing the VA mission. The Chief APN executes leadership with substantial responsibility and accountability for population groups or integrated programs that cross services and disciplines, influencing the organization's mission and health care. The ideal candidate should have deep understanding of mental health services, experience in leading and managing a team of mental health professionals, and a strong background in developing and implementing evidence-based practices, quality improvement initiatives, and research programs. Excellent communication and leadership skills are essential.

Public Notice for Direct Hire (DMI) - Information Technology Specialist (System Analysis)

Company: Department of Health and Human Services - Centers for Disease Control and Prevention

Location: Multiple Locations

Posted Jun 18, 2024

The Centers for Disease Control and Prevention (CDC) is a global leader in public health and health promotion, offering a wide range of opportunities for individuals with IT-related experience. The agency requires US citizenship, background checks, and participation in E-Verify. Qualifications include attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience is required for different grade levels, ranging from a year of experience at the GS-7 level to a Ph.D. for the GS-15 level. The position may be subject to a Collective Bargaining Agreement and offers various benefits, including telework options, relocation incentives, and a comprehensive benefits package.

Information Technology Specialist (Systems Administration/Customer Support)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jun 18, 2024

This announcement details the requirements and qualifications for a Direct Hire Authority position at the IRS. The role involves Information Technology (IT) related experience, with specific competencies in Attention to Detail, Customer Service, Oral Communication, and Problem Solving. The position is eligible for telework, but requires meeting certain criteria. Applicants must be U.S. Citizens, undergo a background investigation, and pass a drug test. The role offers a comprehensive benefits package and a 1-year probationary period. The salary range varies based on the selected duty location.

IT Specialist (Network Services)

Company: Department of Housing and Urban Development - Office of the Chief Information Officer

Location: Multiple Locations

Posted Jun 18, 2024

This job posting is for a position at the Department of Housing and Urban Development, Office of the Chief Information Officer. The role requires U.S. citizenship, a background investigation, and Direct Deposit for salary. Specialized experience is needed in IT support, problem-solving, and project management. The position is exempt from the Fair Labor Standards Act and offers a comprehensive benefits package.

Anti-Money Laundering Specialist, CG-1160-12

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Multiple Locations

Posted Jun 18, 2024

This job posting is for a position in the Division of Risk Management Supervision, San Francisco Region of the Federal Deposit Insurance Corporation. The role involves supporting Anti-Money Laundering efforts. The position requires at least one year of specialized experience equivalent to grade 11 or above in the Federal service, specifically leading examinations or audits of financial institutions that comply with Bank Secrecy Act and Anti-Money Laundering rules. U.S. Citizenship is required, and a minimum background investigation is necessary. The role offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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