Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

Logistics Officer

Company: Department of Defense - National Geospatial-Intelligence Agency

Location: Multiple Locations

Posted Jun 18, 2024

Logistics Officers at NGA are responsible for managing logistical functions, including supply chain, inventory, and property administration. They plan and execute logistics support activities, ensuring customer needs are met. The role requires U.S. citizenship, a Top Secret security clearance, and a polygraph test. The position is part of the Defense Civilian Intelligence Personnel System (DCIPS) and is subject to a performance pay process. Desirable qualifications include understanding of Federal Acquisition Regulations, data management, and Lean supply chain management practices.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 18, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires a U.S. citizenship, background/suitability investigation, and may involve a probabilistic period. The qualifications include a degree in computer science, engineering, or related fields, or equivalent experience. The GS-07 level requires a bachelor's degree with superior academic achievement or one year of graduate-level study, while the GS-09 and GS-11 levels require a master's or doctoral degree, respectively. Specialized experience is also required, with varying levels depending on the grade.

Advanced Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 18, 2024

This is an ongoing announcement for Advanced Medical Support Assistant positions at Martinsburg VAMC and surrounding clinics. The positions require U.S. citizenship, proficiency in English, and may involve pre-employment evaluations and drug testing. Applicants must have six months of clerical, office, customer service, or administrative experience, or equivalent education. The role involves scheduling appointments, managing patient data, and communicating with medical staff. The work is partially sedentary with frequent walking and standing, and involves working in a patient care setting.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 18, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and no benefits for intermittent employees. The role requires a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience or education, with a combination also accepted. The position is subject to a suitability determination and background investigation. It's a non-full-time role with no benefits, and intermittent employees are not eligible for health or life insurance, or annual/sick leave.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 18, 2024

The job posting is for a position in the Office of Information Technology (OIT) at a Veteran Affairs (VA) facility. The job involves providing customer support services, resolving technical software and hardware problems, and meeting certain qualifications and requirements.

Information Technology Specialist (Sys Analyst/App Software) - 9 Month Roster, Direct Hire

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jun 18, 2024

This job announcement is for a direct hire position with the IRS. The role involves IT-related work and requires U.S. citizenship, a background investigation, and enrollment in Continuous Vetting. No federal experience is necessary, but candidates must demonstrate IT-related experience and meet specific competencies. The position is eligible for telework, and the salary range is based on locality pay. Benefits include a comprehensive package designed to make a federal career rewarding.

Logistics Officer

Company: Department of Defense - National Geospatial-Intelligence Agency

Location: Multiple Locations

Posted Jun 18, 2024

Logistics Officers at NGA are responsible for managing logistical functions, including supply chain, inventory, and property administration. They plan and execute support activities, ensuring compliance with security clearance requirements. The role involves advising customers on logistical requirements, managing property records, and disposing of government property. A bachelor's degree or equivalent experience in logistics or supply chain management is required. DAWIA certification may be necessary. Desirable qualifications include understanding of logistics policies, data management, and mission support planning.

Information Technology Specialist (CUSTSUP)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 18, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires U.S. citizenship, a background check, and may involve a probationary period. Qualifications include a degree in a relevant field or equivalent experience, with specific requirements varying by grade level (GS-07, GS-09, or GS-11). Specialized experience is required, with the level of proficiency determined by the employing agency.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 18, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires a U.S. citizenship, a background/suitability investigation, and may involve a probabilistic period. The qualifications include a degree in computer science, engineering, or related fields, or equivalent experience. The role is eligible for telework and offers a comprehensive benefits package.

Contact Representative (Customer Service Representative) (Direct Hire)

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jun 18, 2024

The text describes job positions available in SSA Offices across Alaska, Washington, and Western Idaho. These positions are being filled using a Direct Hire Authority (DHA), open to all U.S. citizens. The positions require U.S. citizenship, and selectees may undergo fingerprinting, background checks, and a probationary period. Qualifications include specific experience or education levels, with part-time work prorated for experience. A Competency Assessment Interview Process (CAIP) interview is required to demonstrate aptitude for public interaction. The position is a career-ladder opportunity with annual promotion potential up to GS-8. It's a bargaining unit position represented by the American Federation of Government Employees. Benefits include a comprehensive package for federal employees.

Contact Representative (Customer Service Representative) (Direct Hire)

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jun 18, 2024

The text describes job positions available in SSA Offices across Idaho, Oregon, and Southwest Washington. These positions are being filled using a Direct Hire Authority (DHA), open to all U.S. citizens. The positions require U.S. citizenship, and selectees may undergo fingerprinting, background checks, and a probationary period. Qualifications include specific experience or education levels, with part-time work prorated in crediting experience. The CAIP interview is mandatory to demonstrate aptitude for public interaction. The position is a career-ladder opportunity with annual promotion potential up to GS-8. It's a bargaining unit position represented by the American Federation of Government Employees. The job offers a comprehensive benefits package.

IT SPECIALIST (DATAMGT)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jun 18, 2024

This job announcement is for a position in the IT Directorate, requiring U.S. Citizenship, suitable for federal employment, and a favorable suitability review with security clearance. The role involves IT-related experience demonstrating Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Specialized experience is needed in data management and administration support using SUPRA Physical Data Manager (PDM) databases and z/OS utilities. Moving expenses will be paid, and the position offers comprehensive benefits including health, vision, dental, retirement, paid time off, and educational benefits. The position is EXEMPT from the Fair Labor Standards Act and is covered by a bargaining unit.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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