Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

Advanced Medical Support Assistant (MSA)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 18, 2024

The job posting is for an Advanced Medical Support Assistant (AMSA) position in the VA Healthcare System serving Ohio, Indiana, and Michigan. The AMSA will provide specialized administrative support in an interdisciplinary coordinated care delivery model. Requirements include U.S. citizenship, proficiency in English, and passing a background/security investigation. The ideal candidate should have experience in clerical, office, or customer service work, or equivalent education. They must demonstrate skills in collaboration, communication, prioritization, and knowledge of healthcare processes and policies. The role involves working with various medical clinicians and ensuring compliance with established processes and regulations.

Director, Office of Technical Services

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Jun 18, 2024

The Director of the Office of Technical Services provides executive level oversight and leadership for advancing and implementing the Agency's technology deployment functions. This includes technical assistance, innovation partnerships, training and education programs for transportation professionals, and maintaining FHWA's professional disciplines. The role requires U.S. citizenship, online application submission by the closing date, and provision of all required documents. The position may be eligible for telework. The candidate must have significant supervisory, managerial, or professional experience, demonstrating evidence of managing programs or organizations of significant scope and complexity. The candidate must also meet the mandatory Technical Qualifications and Managerial Executive Core Qualifications, including leading change, leading people, results-driven, business acumen, and building coalitions.

Park Ranger

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Jun 18, 2024

This is a Seasonal Park Ranger position, primarily working nights and weekends, including holidays. The role involves patrolling parks, attending First Aid and CPR training, and possibly supervising prescribed burns or operating motor vehicles. The position requires a valid civilian driver's license, and the incumbent may need to obtain a motorboat operator certification. The job involves working in wooded areas, lakes, and rivers, and may require weekend, night, and holiday work. Veterans are encouraged to apply, and a bachelor's degree in a relevant field or equivalent experience is required.

Information Technology Specialist (PLCYPLN)

Company: Department of the Army - U.S. Army Cyber Command

Location: Multiple Locations

Posted Jun 18, 2024

This job posting is for a DOD Cyber Excepted Service (CES) position in Alaska, either at Fort Wainwright or Fort Richardson. The role requires a Secret security clearance and an Information Assurance certification within 6 months. Qualifications include one year of specialized experience in IT, or a Ph.D. in a related field. The position is mission-essential and requires completion of appropriate training within 6 months.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jun 18, 2024

This job announcement is open to all U.S. Citizens for a position in the Info & Tech Dir., Asses/Anal/Assign, Leveraging Tech, Enterprise RPA Dev - ZTFBCA. The role requires IT-related experience with competencies in attention to detail, customer service, oral communication, and problem-solving. Specialized experience in software development is necessary. The position may be subject to DoD Manual 8140 and offers benefits such as health, vision, dental insurance, retirement benefits, paid time off, and educational benefits. A one-year probationary period may be required.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 18, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires U.S. citizenship, a background check, and may involve a probationary period. Qualifications include a degree in a relevant field or equivalent experience, with specific experience requirements for GS-07, GS-09, and GS-11 levels. The role involves attention to detail, customer service, oral communication, and problem-solving skills.

Community Program Specialist

Company: Department of Agriculture - Agriculture, Rural Development

Location: Multiple Locations

Posted Jun 18, 2024

The text describes a job opening for a key member of the State Director's staff in a federal agency. The role involves encouraging the use of community and economic development practices to strengthen rural communities. The position may offer hiring incentives and requires US citizenship or nationality, Selective Service registration for males, successful completion of a background check, and direct deposit for federal payments. The employee must report in person to the assigned duty location. Qualifications include specialized experience or education, with varying requirements for GS-09 and GS-11 grade levels. The position may be eligible for telework and flexible work arrangements. Federal benefits are offered, including health insurance, retirement plans, and paid time off.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 18, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires U.S. citizenship, a background check, and may involve a probationary period. Qualifications include a degree in a relevant field or equivalent experience, with specific experience requirements for GS-07, GS-09, and GS-11 levels. The role involves attention to detail, customer service, oral communication, and problem-solving skills.

GUEST SERVICES REPRESENTATIVES

Company: Department of the Air Force - Headquarters, Air Force Reserve Command

Location: Multiple Locations

Posted Jun 18, 2024

The job posting is for a full-time position at North Country Lodge on Minneapolis-St Paul Air Reserve Base, Minnesota. The role requires working irregular schedules, including weekends, holidays, and all shifts. Benefits include use of the fitness center, lodging, and other activities. The position requires a background investigation with favorable results and meeting state and legal age requirements for alcohol sales. Qualifying experience includes general clerical or cashier work with customer service skills and arithmetic abilities. Education substitution is not allowed for this position.

Supervisory Contact Representative (Customer Service Group Manager) (12 month register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jun 18, 2024

The text provides information about a job opening at the IRS. It outlines the requirements for the position, including U.S. citizenship, background checks, and specific work experience. The job does not require federal experience and offers a comprehensive benefits package. The position is telework eligible and subject to a probationary period. The salary range is based on locality pay tables and the position is non-bargaining unit. The job is for a day shift and may offer alternative work schedules or telework.

Director, Office of Safety and Security

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Jun 18, 2024

The Department of Energy's Office of Science is seeking a seasoned executive for the position of Director, Office of Safety, and Security. The role is a key member of the Office of Science senior leadership team. The selected candidate must be a U.S. Citizen or National, pass a background investigation, obtain a DOE Q-level security clearance, and complete a one-year SES probationary period. The candidate must also demonstrate executive core qualifications (ECQs) and mandatory technical qualifications (MTQs) in their application. The ECQs include leading change, leading people, results-driven, business acumen, and building coalitions. The MTQs involve leadership and management skills in complex scientific or technical missions and communication with senior management officials.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jun 18, 2024

This job announcement is open to all U.S. Citizens for a position in the IT DIR OFFICE, ACCOUNTING SERVICES, ENTERPRISE SYSTEMS, PBAS SUSTAINMENT BRANCH, ZTCFC. The pay for first-time hires is typically set at step 1 salary range for their respective grade level. The role requires IT-related experience demonstrating specific competencies, including attention to detail, customer service, oral communication, and problem-solving. Specialized experience is required for GS-11 and GS-12 levels. A Master's degree or equivalent is required for GS-9, a Ph.D. for GS-11, and education is not substitutable for specialized experience at GS-12. The position offers comprehensive benefits, including health, vision, dental insurance, retirement benefits, paid time off, and educational benefits. A one-year probationary period may be required, and the position is covered by a bargaining unit.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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