Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 18, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and ineligible for benefits. The role requires a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience, education, or a combination. The position is subject to a suitability determination and background investigation.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 18, 2024

This job involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. The role is intermittent, with no guaranteed hours, and does not offer benefits. The position requires a valid driver's license, ability to lift up to 30 lbs., and 100% travel for testing. Qualifications include general experience, education, or a combination of both. The role is subject to a suitability determination and a one-year trial period. Federal benefits are available.

IT SPECIALIST (APPSW)

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Multiple Locations

Posted Jun 18, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, and Selective Service registration for males. The position is a bargaining unit position covered under DAWIA, requiring training and a government credit card. Travel to CONUS and OCONUS may be required. Qualifications include experience in attention to detail, customer service, oral communication, and problem-solving. For GS-5, one year of specialized experience is needed. For GS-7, one year of specialized experience at GS-05 level is required. Education can be substituted for experience under certain conditions. This position is covered by the Department of Defense Priority Placement Program. A relocation incentive may be authorized.

IT CYBERSECURITY/ SPECIALIST (CUSTSPT/INFOSEC)

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Jun 18, 2024

This position is a non-convertible Cyber Excepted Service role under 10 USC 1599f, crucial for US Cyber Command's mission. It requires U.S. citizenship, potential security clearance, and various conditions like shift work, recall, and polygraph examination. Qualifications include IT-related experience in attention to detail, customer service, oral communication, and problem-solving. No education substitution is allowed for the GG-13 grade level.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 18, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and no benefits. Requirements include a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience or education, with a combination also accepted. The position does not lead to full-time employment and intermittent employees are not eligible for benefits.

IT CYBERSECURITY/SPECIALIST (CUSTSPT/INFOSEC)

Company: Department of Defense - Defense Information Systems Agency

Location: Multiple Locations

Posted Jun 18, 2024

This job opportunity announcement is for a position in the Cyber Excepted Service, not the Competitive Service. The role is necessary for the US Cyber Command mission. Applicants must be US citizens, pass a suitability review and security clearance, and may need to complete foundational and residential qualification requirements. The position may require shift work, recall 24/7, and polygraph examination. Qualifications include IT-related experience and education in relevant fields. The position's full performance level can be GG-07, GG-09, GG-11, or GG-12, determined by the position being filled.

Contact Representative (Customer Service Representative) (Bilingual Spanish) - Direct Hire

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jun 18, 2024

The text announces job openings under a Direct Hire Authority (DHA) for U.S. citizens, open to all. The positions involve working in a call center environment, providing customer service on SSA's National 800 number. The roles are located in Chicago, Detroit, and Cincinnati. Telework may be available, but this is not a virtual position. The positions offer a career ladder with annual promotion opportunities up to GS-8. Benefits include a comprehensive package designed to make a federal career rewarding. Selective Service registration is required for male applicants born after December 31, 1959.

Test Administrator

Company: Department of the Army - U.S. Military Entrance Processing Command

Location: Multiple Locations

Posted Jun 18, 2024

This position involves administering ASVAB Enlistment Tests at MEPS or remote sites to determine military service enlistment qualifications. It's intermittent, with no guaranteed hours, and ineligible for benefits. The role requires a valid driver's license, ability to lift up to 30 lbs, and 100% travel for testing. Qualifications include general experience, education, or a combination. The position is subject to a suitability determination and background investigation.

Contact Representative (Customer Service Representative) - Direct Hire

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jun 18, 2024

The text announces job positions available through Direct Hire Authority (DHA) for U.S. citizens. The positions are open to all, and selections will be processed as new appointments to the civil service. Current civil service employees will also receive new appointments. Veterans Preference and the 'Rule of Three' do not apply. Telework may be available, but this is not a virtual position. The roles involve customer service in a call center environment, with opportunities for annual promotion up to GS-8. Benefits include a comprehensive package, and the positions are represented by the American Federation of Government Employees. Selective Service registration is required for male applicants born after December 31, 1959.

IT SPECIALIST (APPSW)

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Multiple Locations

Posted Jun 18, 2024

This is a public notice flyer for anticipated vacancies in a federal agency. Interested applicants must follow specific application instructions, as applications will not be accepted through the flyer. The notice outlines various requirements for employment, including US citizenship, federal employment suitability, direct deposit, E-Verify, Selective Service registration, security clearance, driver's license, travel capabilities, and specific IT-related experience and qualifications. The position is designated as a Cyber IT/Cybersecurity Workforce position, requiring certain credentials within 12 months of appointment. The role is a bargaining unit position, and qualifications can be met through education or experience. The position is covered by the Department of Defense Priority Placement Program, with pay ranges varying based on location. Several vacancies may be filled, and a tentative offer of employment may be rescinded if pre-employment requirements are not met.

Medical Support Assistant (Advanced)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 18, 2024

The text describes job positions for Medical Support Assistants (Advanced) within the VA Togus Healthcare System. These roles involve scheduling appointments, providing high-level customer service, and collaborating with various medical professionals. The work may include evenings, nights, weekends, and holidays. Requirements include U.S. citizenship, English proficiency, and passing a physical examination. The position is in the Excepted Service and does not confer competitive status. Full vaccination against COVID-19 is mandatory.

Medical Support Assistant (Advanced)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 18, 2024

The Advanced Medical Support Assistant (A/MSA) position is located in the Business Office Service at the Aleda Lutz VA Medical Center. A/MSAs are responsible for performing technical support duties that facilitate the work of various medical professionals. They are considered key sources of patient care and flow information. The role requires U.S. citizenship, proficiency in English, and may require a probationary period, background/security investigation, and pre-employment evaluation. The position is part of the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply and offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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