Customer Success Jobs in Multiple Locations

663,314 open positions · Updated daily

Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

Web Strategist

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jun 07, 2024

The text provides information about a job opportunity at the IRS. It outlines the requirements for the position, including U.S. citizenship, background checks, and a Declaration for Federal Employment. The role involves using analytical methods to analyze and recommend solutions to problems related to websites and initiatives with multiple stakeholders. Specialized experience is required, including experience with digital technology plans and programs, project management, and communication skills. The position is not limited to those with federal experience and offers a comprehensive benefits package. The job is a bargaining unit position with a day shift schedule and potential for telework.

Supervisory Contact Representative (Customer Service Group Manager) (12 month register)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Jun 07, 2024

The text provides information about a job opening at the IRS. It outlines the requirements for the position, including U.S. citizenship, background checks, and specific work experience. The job does not require federal experience and offers a comprehensive benefits package. The position is telework eligible and subject to a probationary period. The salary range is based on locality pay tables and the position is non-bargaining unit. The job is for a day shift and may offer alternative work schedules or telework.

Contact Representative (Customer Service Representative) (Direct Hire)

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jun 07, 2024

This job announcement is for a direct hire position in the U.S. civil service, open to all U.S. citizens. The position requires U.S. citizenship, and selectees may undergo fingerprinting and background checks. Qualifications include specific experience or education levels, with part-time work being prorated. A Competency Assessment Interview Process (CAIP) interview is required to demonstrate public interaction skills. The position is a career-ladder opportunity with annual promotion potential up to GS-8. It's a bargaining unit position represented by the American Federation of Government Employees. Telework may be available.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jun 07, 2024

This job announcement is open to all U.S. Citizens for a position in the Info & Tech Dir., Payroll Services, Payroll Support Systems, HR Systems- ZTBDA. The duty station will be assigned at the time of a job offer. The role requires IT-related experience with competencies in attention to detail, customer service, oral communication, problem-solving, and specialized experience in software development. A favorable suitability review and security clearance are required. The position offers comprehensive benefits, including health, vision, dental insurance, retirement benefits, paid time off, and educational benefits.

IT Specialist (SYSADMIN) (Hearing Operations IT Specialist)

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jun 07, 2024

This announcement is for a full-time, permanent position in one of the Chicago Region, Office of Hearing and Operations offices. The position is not virtual and leads to the GS-12 grade level. U.S. Citizenship is required, and a 1-year probationary period is mandatory. Relocation expenses will not be paid. Qualifications include specialized experience in IT, with varying requirements for GS-9, GS-11, and GS-12 levels. A degree in computer science, engineering, or related fields is required for GS-9 and GS-11, while no substitution of education for experience is allowed at the GS-12 level. Additional benefits include a comprehensive federal benefits package.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jun 07, 2024

This job announcement is open to all U.S. Citizens for a position in the Info & Tech Dir., Asses/Anal/Assign, Leveraging Tech, Enterprise RPA Dev - ZTFBCA. The role requires IT-related experience with competencies in attention to detail, customer service, oral communication, and problem-solving. Specialized experience in software development is necessary. The position may be subject to DoD Manual 8140 and offers benefits such as health, vision, dental insurance, retirement benefits, paid time off, and educational benefits. A one-year probationary period may be required.

Contact Representative (Customer Service Representative) Direct Hire

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jun 07, 2024

This announcement is for direct hire positions in the U.S. civil service, open to all U.S. citizens. Current civil service employees may also apply. The positions do not apply Veterans Preference or the 'Rule of Three'. Telework may be available, but this is not a virtual position. Qualifications include U.S. citizenship, Selective Service Registration (for males), fingerprinting, background checks, and a 1-year probationary period. Applicants must pass a Competency Assessment Interview Process (CAIP) and complete a 11-13 week technical training class onsite. GS-5 requires 1 year of specialized experience, GS-6 requires 1 year of GS-5 experience, and GS-7 requires 1 year of GS-6 experience. Education substitution is not applicable for GS-6/7. This is a career-ladder position with annual promotion opportunities up to GS-8. The position is represented by the American Federation of Government Employees. Federal benefits are comprehensive and include health insurance, retirement plans, and paid time off.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jun 07, 2024

This job announcement is open to all U.S. Citizens for a position in the Info & Tech Office, Payroll Services, Payroll Support Systems, Workflow Systems-ZTBDC. The role requires IT-related experience with competencies in Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Specialized experience includes designing specifications, coding, testing, and issue resolution of software and automated systems. Volunteer experience is also considered. The position is subject to DoD 8140 policy series and requires a favorable suitability review and security clearance. Benefits include health, vision, dental insurance, retirement benefits, paid time off, and educational benefits.

Information Technology Specialist (CustSpt)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Jun 07, 2024

The job involves providing IT customer support, requiring at least one year of specialized experience in IT service desk activities, customer service, and problem-solving. Qualified candidates must possess IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. Alternatively, a Master's degree or equivalent in a relevant field is acceptable. The role may require travel, on-call work, and driving a government vehicle. The position is suitable for telework with supervisor approval.

Loan Assistant

Company: Department of Agriculture - Agriculture, Rural Development

Location: Multiple Locations

Posted Jun 07, 2024

This position is a developmental role in the Wisconsin State Office of USDA Rural Development, aiming to prepare the incumbent for higher-level positions in Single Family Housing. It is not a remote position and requires reporting to one of the listed office locations. The role may be eligible for hiring incentives. Applicants must be US Citizens or Nationals, males born after 12/31/1959 must be Selective Service registered or exempt, and must pass a background investigation and E-Verify check. Qualifications include specialized experience or education in fields related to finance, business administration, economics, accounting, insurance, engineering, mathematics, banking and credit, law, real estate operations, statistics, or agriculture. The position does not have an education qualification requirement but offers various benefits and potential incentives such as student loan repayment, relocation, and flexible work arrangements.

Supervisory Emergency Management Specialist (Recovery)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Jun 07, 2024

The job posting is for a Supervisory Emergency Management Specialist (Recovery) position at the IC-14 level. The ideal candidate should have proven experience in supporting federal programs and a thorough understanding of FEMA Individual Assistance policies. The role requires leading teams, developing written guidance, and improving program delivery for customer service. Applicants must be U.S. citizens, pass a background investigation, and meet other conditions of employment. The position is excepted service under the Robert T. Stafford Disaster Relief and Emergency Assistance Act.

IT Specialist (SYSANALYSIS)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Jun 07, 2024

The job posting details a position for an IT Specialist (SYSANALYSIS) at various locations, including Battle Creek, MI, Columbus, OH, Dayton, OH, Fort Belvoir, VA, New Cumberland, PA, and Ogden, UT. The salary range varies by location. The role requires U.S. citizenship, a set schedule, and a non-critical sensitive security clearance. The position is exempt under the Fair Labor Standards Act and is subject to Selective Service requirements. The applicant must have specialized experience in system software modifications, release management, and problem-solving. The role also requires IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. The position does not meet criteria for Reemployed Annuitants and requires an Engineering Tech & Management (N) /ETM, Practitioner acquisition certification within 60 months. The Defense Logistics Agency has a Drug-Free Workplace Policy, and all applicants are subject to urinalysis prior to appointment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages