Customer Success Jobs in Multiple Locations

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Looking for Customer Success jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Multiple Locations area.

INVESTIGATOR (SPECIAL AGENT)

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Jun 07, 2024

The Defense Counterintelligence and Security Agency (DCSA) Background Investigations Directorate is seeking a trustworthy, inquisitive person to fill the role of Investigator. The Investigator will conduct background investigations with a focus on quality and timeliness. This is a developmental position and a great opportunity to enter the federal government.

Logistics Officer

Company: Department of Defense - National Geospatial-Intelligence Agency

Location: Multiple Locations

Posted Jun 07, 2024

Logistics Officers at NGA are responsible for managing logistical functions, including supply chain, inventory, and property administration. They plan and execute support activities, ensuring compliance with security clearance requirements. The role involves advising customers on logistical requirements, managing property records, and disposing of government property. A bachelor's degree or equivalent experience in logistics or supply chain management is required. DAWIA certification may be necessary. Desirable qualifications include understanding of logistics policies, data management, and mission support planning.

SUPERVISORY IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Jun 07, 2024

This job announcement is open to all U.S. Citizens for a position in the Info & Tech Dir., Payroll Services, DJMS, Systems Support, IT-ZTBBE. The role requires IT-related experience with competencies in attention to detail, customer service, oral communication, problem-solving, and leading projects and teams. Specialized experience is needed for GS-13 level. Education is not substitutable for specialized experience. The position is subject to DoD 8140 policy series and requires a favorable suitability review and security clearance. Benefits include health, vision, dental insurance, retirement benefits, paid time off, and educational benefits.

Contact Representative (Customer Service Representative) (Direct Hire)

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jun 07, 2024

The text describes job positions available in SSA Offices across Idaho, Oregon, and Southwest Washington. These positions are being filled using a Direct Hire Authority (DHA), open to all U.S. citizens. The positions require U.S. citizenship, and selectees may undergo fingerprinting, background checks, and a 1-year probationary period. Qualifications include specific experience or education levels, with part-time work prorated in crediting experience. The CAIP interview is mandatory to demonstrate aptitude for public interaction. The position is a career-ladder opportunity with annual promotion potential up to GS-8. It's a bargaining unit position represented by the American Federation of Government Employees. The job offers a comprehensive benefits package.

Information Technology Specialist (INFOSEC)

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Jun 07, 2024

The Bureau of the Fiscal Service is hiring for a position in the Information & Security Services, Infrastructure Management Division. The role involves planning, analyzing, developing, testing, configuring, implementing, integrating, and managing networked systems used for transmission of information in voice, data, and video formats as related to Perimeter Security. The position requires a one-year probationary period, successful completion of a background investigation, and enrollment in Continuous Vetting. The successful candidate will undergo a PIV process and obtain a Government-issued charge card for business-related travel. The job offers competitive salaries, bonuses, incentive awards, and a comprehensive benefits package including health insurance, retirement program, and flexible work schedules. The Bureau of the Fiscal Service provides challenging work, opportunities for advancement, and a generous benefits package.

INVESTIGATOR (SPECIAL AGENT)

Company: Department of Defense - Defense Counterintelligence and Security Agency

Location: Multiple Locations

Posted Jun 07, 2024

The Defense Counterintelligence and Security Agency (DCSA) Background Investigations Directorate is seeking a trustworthy, inquisitive person to fill the role of Investigator. The Investigator will conduct background investigations with a focus on quality and timeliness. This is a developmental position and a great opportunity to enter the federal government.

Advanced Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Jun 07, 2024

This is an ongoing announcement for Advanced Medical Support Assistant positions at Martinsburg VAMC and surrounding clinics. The positions require U.S. citizenship, proficiency in English, and may involve pre-employment evaluations and drug testing. Applicants must have six months of clerical, office, customer service, or administrative experience, or equivalent education. The role involves scheduling appointments, managing patient data, and communicating with medical staff. The work is partially sedentary with frequent walking and standing, and involves working in a patient care setting.

Information Technology Specialist (CUSTSPT)

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Jun 07, 2024

This job posting is for a position in the Office of Information Technology (OIT), End User Services (EUS), End User Operations (EUO) at a Veteran Affairs (VA) facility. The role involves planning and delivering customer support services, including resolving technical software and hardware problems. The position requires a U.S. citizenship, a background/suitability investigation, and a probable probationary period. The qualifications include a degree in computer science, engineering, or related fields, or equivalent experience. The GS-07 level requires a bachelor's degree with superior academic achievement or one year of graduate-level study. The GS-09 level requires a master's degree or equivalent, or two years of progressively higher level graduate education. The GS-11 level requires a Ph.D. or equivalent, or three years of progressively higher level graduate education. All levels require IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills.

Contact Representative (Customer Service Representative) (Direct Hire)

Company: Other Agencies and Independent Organizations - Social Security Administration

Location: Multiple Locations

Posted Jun 07, 2024

The text describes job positions available in SSA Offices across Alaska, Washington, and Western Idaho. These positions are being filled using a Direct Hire Authority (DHA), open to all U.S. citizens. The positions require U.S. citizenship, and selectees may undergo fingerprinting, background checks, and a probationary period. Qualifications include specific experience or education levels, with part-time work prorated for experience. A Competency Assessment Interview Process (CAIP) interview is required to demonstrate public interaction skills. The position is a career-ladder opportunity with annual promotion potential up to GS-8. It's a bargaining unit position represented by the American Federation of Government Employees. Benefits include a comprehensive package for federal employees.

Debt Recovery Analyst

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Jun 07, 2024

The job posting is for a Debt Recovery Analyst position at the Bureau of the Fiscal Service. The job requires debt collection call center experience, researching and analyzing information, and working with financial statements. The job also offers a comprehensive benefits package and opportunities for telework and flexible work schedules.

BUSINESS DEVELOPMENT SPECIALIST (REGIONAL SALES)

Company: Other Agencies and Independent Organizations - Export-Import Bank of the United States

Location: Multiple Locations

Posted Jun 07, 2024

This job announcement details the requirements and qualifications for a position within a federal agency. The position may be filled within 90 days of the closing date and is also being announced under Merit Promotion procedures. U.S. citizenship is required, along with a background and security/suitability investigation. Specialized experience is necessary, with specific requirements varying between GS-12 and GS-13 levels. Education cannot substitute for experience at these levels. The application process requires detailed work experience documentation, including organization name, title, salary, dates, hours worked, and relevant experience. Volunteer work and part-time experience are considered. Foreign education must be accredited by a U.S. Department of Education-recognized institution. Additional information is provided for current or former political appointees, CTAP/ICTAP eligibles, veterans, and Selective Service registration. The agency offers a comprehensive benefits package to federal employees.

Information Technology Specialist

Company: Department of Justice - Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Location: Multiple Locations

Posted Jun 07, 2024

The job posting is for a position in the Department of Justice, Western District of Tennessee. The job requires specialized experience, education, or a combination of both. The posting also mentions the benefits of working for the federal government and the importance of diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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