Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Customer Support Specialist – Marine Division

Company: NSC Technologies

Location: National City, CA

Posted Jun 24, 2025

Prior experience in shipyard environments, construction trades, or marine workforce coordination is highly valued.

Solar Electrician

Company: Ameresco

Location: New York, NY

Posted Jun 23, 2025

Minimum of 2 years experience of industrial solar electric/electronic maintenance experience in the repair, inspection, testing, installation and/or maintenance…

Project Manager, Creative Operations

Company: Michael Kors

Location: New York, NY

Posted Jun 22, 2025

Takes detailed notes from meetings and sends clear and concise recaps and next steps to teams involved. Manage executional projects related to Campaign, i.e.…

User Experience Copywriter

Company: Macy’s

Location: New York, NY

Posted Jun 25, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. User-Centered Design: Deep understanding of UX/UI…

IT Compliance Analyst

Company: Optimum

Location: Long Island City, NY

Posted Jun 23, 2025

The individual is expected to possess superior skills in security, risk and multiple technologies, problem-solving, project management, compliance/risk analysis…

Principal - Architecture

Company: LTIMindtree

Location: New York, NY

Posted Jun 24, 2025

Extensive experience in Databricks Delta Lake implementation cluster configuration and policy design. Expertise in migrating onpremise SQL and Oracle servers to…

HVAC Technician

Company: Apex Building Solutions

Location: New York, NY

Posted Jun 24, 2025

Valid driver's license with a clean driving record is required. Operate company vehicles for service calls and transport tools to job sites.

Project Employee - Marketing Analytics Manager - WNBA

Company: the NBA

Location: New York, NY

Posted Jun 23, 2025

Must be proficient in SQL, understand how to design and evaluate data models, and can closely partner with data engineers and architects to generate data sets…

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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