Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Welder Fabricator, Welders, Cutters, and Welder Fitters

Company: Certified Glass

Location: Garden City, NY

Posted Sep 27, 2025

The Fabricator/Welder interfaces with our team members, vendors, independent contractors, and general contractors. Garden City, NY 11530 (Preferred).

CIB Global Research Data Analyst

Company: JPMorganChase

Location: New York, NY

Posted Sep 26, 2025

You’ll develop analytical tools, dashboards, and automated workflows that empower both internal users and external clients, driving impactful research and…

Security Officer College Campus

Company: GardaWorld Security Services U.S.

Location: New York, NY

Posted Sep 26, 2025

Customer service duties like welcoming, verifying identity, and guiding visitors. A comprehensive benefits package including medical, dental, and vision…

SOC Analyst

Company: Public Partnerships LLC

Location: New York, NY

Posted Sep 26, 2025

Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay…

Location Data Analyst

Company: Wyyerd Group LLC

Location: National City, CA

Posted Sep 26, 2025

Communication Skills: Ability to present technical findings clearly to both technical and non-technical audiences. Must maintain a clean driving record.

Security Professional - Tactical division

Company: GardaWorld Security Services U.S.

Location: Union City, CA

Posted Sep 26, 2025

You have a state security license and additional 32hr. First aid certification is an asset. A comprehensive benefits package including medical, dental, and…

CDL A Truck Driver

Company: US Foods, Inc.

Location: New York, NY

Posted Sep 26, 2025

The Clearinghouse is a secure online database that provides real-time information about commercial driver’s license (CDL) and commercial learner’s permit (CLP)…

Dining Room Manager - AperiBar

Company: Charlie Palmer Collective

Location: New York, NY

Posted Sep 26, 2025

Maintains guest satisfaction by handing inquiries, concerns or comments and providing solutions; acquiring feedback from members/guests and co-workers in order…

Heating, Ventilation, and Air Conditioning Technician

Company: MC HVAC Inc.

Location: Redwood City, CA

Posted Sep 26, 2025

Valid driver's license is required for travel between job sites. Maintain accurate records of service calls and repairs performed.

Data Analyst, Performance & Strategic Analytics

Company: Squarespace

Location: New York, NY

Posted Sep 26, 2025

Bachelor's degree in a quantitative discipline: computer science, statistics, applied mathematics, operations research, engineering, economics, or similar is a…

HVAC Manager

Company: Crothall Healthcare

Location: New York, NY

Posted Sep 26, 2025

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent…

Sous Chef - Fine Dining

Company: Coco's at Colette

Location: New York, NY

Posted Sep 26, 2025

Ensure staff grooming in accordance with state law and company requirements. Must possess NYC Food Handlers certification. Record all invoices in Paper chase.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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