Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Entry-Level Sales Associate

Company: Confidential

Location: Culver City, CA

Posted Sep 23, 2025

If you’re passionate about helping people stay connected, enjoy working in fast-paced environments, and want to launch a career in sales and customer engagement…

Senior AWS Pre-Sales Solutions Architect (East) (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted Sep 24, 2025

Conduct full technical discovery and assessment workshops to identify pain points and gather business and technical requirements.

Armed Driver Guard- CDL A

Company: Loomis Armored US, LLC

Location: Hempstead, NY

Posted Sep 23, 2025

A valid firearms permit or ability to pass applicable firearms requirements per the state to which you are applying is required. 5am- All routes are completed.

Customer Service Representative

Company: Richelieu Hardware

Location: Woodside, NY

Posted Sep 23, 2025

Knowledge, or curiosity with the ability to learn, about interior design, cabinetry, millwork, kitchen and bath design, or closets.

Pharmacist - Full Time Floater - Greater NYC Area

Company: VytlOne (formerly Maxor National Pharmacy Services Company)

Location: Bronx, NY

Posted Sep 23, 2025

Current/Clear New York Pharmacist license. Prior knowledge of local, state, and federal accrediting body and OSHA rules and regulations preferred.

VP, Media Strategy and Investment

Company: Macy’s

Location: New York, NY

Posted Sep 23, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Channel Expertise – Deep knowledge of paid, owned,…

Armed Driver Guard

Company: Loomis Armored US, LLC

Location: Hempstead, NY

Posted Sep 23, 2025

A valid firearms permit or ability to pass applicable firearms requirements per the state to which you are applying is required. Pay Rate: $23.50 per hour.

Wireless Customer Service Representative

Company: Top Tier Talent Acquisition

Location: Garden City, NY

Posted Sep 24, 2025

As a Wireless Customer Service Representative you will be answering questions, guiding people through service options, and making sure they leave with the best…

Sales Associate - Louis Vuitton, Full Time - 59th Street

Company: Bloomingdale’s

Location: New York, NY

Posted Sep 23, 2025

Act as the point person to answer technical questions and share selling techniques within the boutique. Be entrepreneurial by understanding brand and personal…

Marketing Planning Analytics Analyst

Company: Software Resources, Inc.

Location: New York, NY

Posted Sep 24, 2025

The Growth Marketing team is tasked with driving new subscriber acquisition & driving Streaming's profitability business objectives for Streaming and The…

Staff Accountant

Company: Alex Apparel Group

Location: New York, NY

Posted Sep 24, 2025

The Staff Accountant participates in general accounting functions and in the month-end close process, ensures the timely and accurate processing of vendor…

Customer AI engineer

Company: WRITER

Location: New York, NY

Posted Sep 23, 2025

Prompt chain design: Collaborate with the team to design, develop, and evaluate prompt chains for specific content creation tasks.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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