Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Graphic Designer

Company: Saks

Location: New York, NY

Posted Sep 25, 2025

Stay current with design trends, AI tools, and emerging technologies. We are looking for someone who can innovate through the use of AI design tools, applying…

Technical AI Instructor and Forward-Deployed Engineer (Specialist Senior)

Company: Deloitte

Location: New York, NY

Posted Sep 25, 2025

This role involves teaching technical AI skills, engaging in early-stage engineering work, and incubating innovative products from concept to code.

Luxury Sales Associate

Company: Scully & Scully Inc.

Location: New York, NY

Posted Sep 24, 2025

Foster client relationships utilizing appropriate communication tools – phone calls, handwritten notes and emails. Proven ability to achieve sales goals.

Luxury Sales Associate

Company: Brilliant Earth

Location: Manhattan, NY

Posted Sep 24, 2025

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience…

Executive Chef

Company: Confidential

Location: New York, NY

Posted Sep 24, 2025

Engage with guests to gather feedback and enhance their dining experience. Strong communication skills, both verbal and written, with the ability to interact…

Security Shift Supervisor

Company: Marksman Security LLC

Location: Culver City, CA

Posted Sep 26, 2025

Must have a valid state security guard card. Bachelor's degree in criminal justice and/or business, or related field preferred. Must type at least 40 WPM.

Customer Service/Sales Support Representative

Company: Maintex, Inc.

Location: City of Industry, CA

Posted Sep 24, 2025

You should be comfortable multi-tasking, using an ERP system, and juggling dozens of calls and emails each day while providing top-notch service and clear…

HVAC Technician

Company: Confidential

Location: New York, NY

Posted Sep 25, 2025

Valid driver's license may be required for field service duties. Provide field service support, responding promptly to service calls and customer inquiries.

Commercial Door Technician/Installer

Company: Staffing Network

Location: Union City, CA

Posted Sep 24, 2025

Valid California driver’s license with clean driving record. Proficiently use hand and power tools and operate lift equipment. Hours: 8:00 am- 5 pm M-F.

Security Operations Jr. Analyst (On-Site)

Company: Athens Services

Location: City of Industry, CA

Posted Sep 24, 2025

Valid California driver’s license with a clean driving record. This position requires adaptability, strong communication skills, and the ability to switch…

Restaurant Sous Chef

Company: Boqueria

Location: New York, NY

Posted Sep 25, 2025

The Sous Chef plays a pivotal role in maintaining the highest standards of food quality and guest satisfaction, ensuring and upholding brand and product quality…

Auxiliary Security Officer

Company: Marksman Security LLC

Location: Culver City, CA

Posted Sep 26, 2025

Opening doors and greeting employees, visitors and contractors in a. ■ Able to interact with employees, visitors and contractors, providing.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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