Customer Success Jobs in New York City, NY

938,311 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Staff Pharmacists-Full or Part-Time- Multi Store Independent

Company: HealthSource Pharmacy

Location: New York, NY

Posted Sep 05, 2025

Employment at an independent pharmacy is preferred. This focus allows HealthSource to provide a full spectrum of clinical pharmacy services that align…

Product Manager, Stablecoin

Company: Ripple

Location: New York, NY

Posted Sep 04, 2025

Ability to understand both business needs and technical requirements and communicate across different teams. Familiarity with blockchain/ crypto, payments, and/…

Senior Software Engineer

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Private Client Diamond Advisor ($60-80K + COMMISSION, Hybrid)

Company: Resourceful Talent Group

Location: Manhattan, NY

Posted Sep 05, 2025

Collaborate with internal design, logistics, and operations teams to deliver a seamless client experience. Strong interpersonal, presentation, communication,…

Custodian Overnight - Part Time

Company: Recreation Centers of Sun City, Inc.

Location: Sun City, AZ

Posted Sep 04, 2025

Assists in Emergencies by placing 911 calls for medical assistance. Washes pool decking and enters the pool/spa to clean components including; pool tiles, lane…

Threat Context Analyst

Company: Microsoft

Location: New York, NY

Posted Sep 04, 2025

Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 1+ year(s) experience in data…

Tax Technology and Transformation (Law Solutions) Legal and Contract Management Technology - Manager

Company: EY

Location: New York, NY

Posted Sep 07, 2025

Approved technical certification, CPA license or membership to state Bar or progress to attaining those mentioned. Tax and Legal function assessments.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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