Customer Success Jobs in New York City, NY

938,946 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

Data Scientist- FinTech

Company: Blend360

Location: New York City, NY

Posted Jan 28, 2025

Blend360, a forward-thinking Data Digital Marketing and AI Solutions Company, is seeking a Data Scientist with financial services experience for a 3-month consulting role. The role involves conducting data analysis on small business credit card data, appending multidata sets, developing business cases, and identifying trends. The company offers benefits including health insurance, 401K, and a supportive team. The role is not eligible for immigration sponsorship, and the pay range is $5560 per hour.

Kid's Club Associate, Great Neck

Company: Equinox+

Location: New York City, NY

Posted Jan 28, 2025

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking energetic and enthusiastic Kids Club Associates. The role involves providing a safe and interactive environment for children. Candidates must have proven experience in working with children, CPR certification, and excellent communication skills. Equinox offers competitive compensation, benefits, and industry-leading commission opportunities. The company values high performance living, humility, and a team approach.

Deals - Diligence Analytics Intern - Summer 2026 - Women's Consulting Experience

Company: PwC

Location: New York City, NY

Posted Jan 28, 2025

PwC is offering a Deals Data and Analytics Internship, inviting applications from female students pursuing a Bachelor's degree. The role involves supporting teams with data analytics tasks, participating in analytics projects, and gaining exposure to PwC's data practices. The ideal candidate should have a learning mindset, appreciate diverse perspectives, and possess skills in data manipulation, visualization, and statistical modeling. Preferred qualifications include a high GPA, experience with large data sets, and interest in Transaction Services Consulting.

Growth Operations Analyst

Company: Traba

Location: New York City, NY

Posted Jan 28, 2025

Traba is a technology company revolutionizing the global supply chain by connecting businesses with reliable workers. They leverage advanced technologies like AI, machine learning, and computer vision to provide an unparalleled customer experience. Traba is seeking an entrepreneurial, ambitious, and gritty individual to join their sales and technology team. The role involves researching potential clients, engaging with prospects, and developing lead generation strategies. Traba offers competitive compensation, startup equity, health benefits, and a flexible PTO. The company values dreaming big, hard work, growth mindset, and customer obsession.

Founding Legal Counsel

Company: Traba

Location: New York City, NY

Posted Jan 28, 2025

Traba is seeking a dynamic and experienced Founding Legal Counsel to join their executive team. The role involves defining and executing the company's legal strategy, focusing on employment and labor law, commercial contracts, and product compliance. The ideal candidate should have a JD degree, active bar membership in New York, 7+ years of legal experience, and expertise in employment and labor law. They will oversee all legal matters, provide clear legal guidance, stay current on employment and labor laws, negotiate contracts, collaborate with the executive team, and build scalable legal workflows. Benefits include startup equity, competitive salary, health benefits, team building events, gym membership, flexible PTO, and more. Traba is an equal opportunity employer committed to promoting diversity and inclusion.

HR Associate

Company: Universal Processing LLC

Location: New York City, NY

Posted Jan 28, 2025

Universal Processing, a minority-owned Fintech company, has been recognized for its growth and commitment to small to medium-sized businesses. The company has been named in Top Workplaces NYC for 2024, won USPAACC's Fast 100 Asian American Business awards, and is listed in Inc Magazine's Fastest Growing Private Companies. They offer on-the-job training, comprehensive benefits, and potential H1B sponsorship. The Staffing Coordinator/HR Associate role is a fully onsite position with a salary of $50K-$54K. The role involves managing recruitment, employee onboarding, and performance management. Qualifications include a Bachelor's degree in HR or related fields, 12 years of full-cycle recruitment experience, strong communication skills, and knowledge of employment laws.

Sales Operations Specialist

Company: Market Enginuity

Location: Salt Lake City, UT

Posted Jan 28, 2025

Market Enginuity is seeking a Sales Operations Specialist, also known as a Sponsor Success Manager, to join their team. The role involves supporting the sales process, ensuring client campaigns are executed problem-free, and working with the creative services team. The ideal candidate should have a sales support aptitude, strong organizational skills, and a love for customer service. The company offers a hybrid work schedule, health benefits, generous PTO, and a competitive salary.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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