Customer Success Jobs in New York City, NY

938,946 open positions · Updated daily

Looking for Customer Success jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the New York City, NY area.

(USA) Regional Utility Associate, Project Material Supply Warehouse

Company: Walmart

Location: Salt Lake City, UT

Posted Jan 27, 2025

View Details Apply on The Muse
relocation assistance full time malpractice insurance

Geriatrics Nurse Practitioner - Newark, NY

Company: Rochester Regional Health

Location: Newark, New York

Posted Jan 27, 2025

View Details Apply on healthecareers.com
Design Marketing and Technology Consultancy New York City-based role manage sponsorships

Brand Marketing Manager (New York City based)

Company: Chartis.io

Location: New York City, NY

Posted Jan 27, 2025

Chartis, a Design Marketing and Technology Consultancy, is seeking a Brand Marketing Manager for a New York City-based role. The successful candidate will manage sponsorships, cultural partnerships, and develop go-to-market strategies. They should have 10+ years of marketing experience, a strong arts and culture background, and excellent relationship management skills. The role is a temp-to-perm opportunity with a focus on driving brand awareness and engagement.

View Details Apply on BuiltIn
staffing agency travel 401(k)

Travel Nurse RN - PCU - Progressive Care Unit - $2,191 per week

Company: Anders Group

Location: Rapid City, South Dakota

Posted Jan 27, 2025

View Details Apply on healthecareers.com

Pharmacy Technician

Company: CVS Health

Location: Plainview, NY

Posted Jan 27, 2025

View Details Apply on The Muse

Program Manager 2

Company: Northrop Grumman

Location: West Valley City, UT

Posted Jan 27, 2025

View Details Apply on The Muse

Assistant Store Manager

Company: The TJX Companies, Inc.

Location: Johnson City, TN

Posted Jan 27, 2025

View Details Apply on The Muse
rapidly growing video creation platform serving Fortune 500 companies team of 230+ employees

Chief of Staff 🇺🇸

Company: PlayPlay

Location: New York City, NY

Posted Jan 27, 2025

PlayPlay is a rapidly growing video creation platform with AI capabilities, serving Fortune 500 companies. With a team of 230+ employees across Paris, New York, and Berlin, and $65M raised in series A and B, PlayPlay is a top-ranked European B2B scaleup. The company offers a positive work environment, competitive benefits, and opportunities for growth. PlayPlay is seeking a Chief of Staff to support the US General Manager in operational excellence, strategic project management, and operational tasks. The ideal candidate will have extensive experience in strategy, business operations, and project management in high-growth tech companies.

View Details Apply on BuiltIn

Wealth Management Client Associate

Company: Bank of America

Location: New York, NY

Posted Jan 27, 2025

View Details Apply on The Muse
staffing agency contract locum

Travel Nurse RN - Long Term Care - $1,820 per week

Company: Core Medical Group

Location: New Lisbon, Wisconsin

Posted Jan 27, 2025

View Details Apply on healthecareers.com

Pharmacy Technician

Company: CVS Health

Location: Plainview, NY

Posted Jan 27, 2025

View Details Apply on The Muse
dental insurance disability insurance health insurance

Gynecologist in Bronx, NY

Company: GREENLIFE HEALTHCARE STAFFING

Location: Bronx, New York

Posted Jan 27, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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