Customer Success Jobs in Other US Location

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Looking for Customer Success jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Other US Location area.

IT Architect AI

Company: ARHS Group

Location: Other US Location

Posted Jan 24, 2025

ARHS Group, part of Accenture, is seeking an IT Architect AI to join their team. The role involves building scalable platforms and AI-powered tools to enhance developer productivity, designing and integrating AI features into developer tools, and creating clear technical documentation. The ideal candidate should have extensive experience as an IT Architect, a background in designing developer-facing tools, in-depth knowledge of AI and machine learning techniques, and experience with AI frameworks like TensorFlow, PyTorch, or OpenAI. The company offers a dynamic, flat structure, attractive salary package, and opportunities for growth and development.

Senior Account Executive (Middle East & CIS)

Company: Kpler

Location: Other US Location

Posted Jan 25, 2025

Kpler, a dynamic company founded in 2014, is seeking a highly motivated, fluent Russian-speaking Account Executive for New Business. The role involves owning the full sales cycle, prospecting new business, building relationships, managing accounts, and providing accurate forecasts. The ideal candidate should have 5+ years of experience in a Sales New Business role, targeting the Energy-Commodities sectors across the Middle East and CIS regions. They must be fluent in Russian and English, driven, self-disciplined, a team player, and possess strong sales negotiation and customer service skills. Kpler is committed to nurturing connections, innovating solutions, and providing a fair, inclusive, and diverse work environment.

Sales Development Representative (London Based)

Company: Instructure

Location: Other US Location

Posted Jan 25, 2025

Instructure is seeking an experienced SDR to support their EMEA ProLearn business in London. The ideal candidate should possess a growth mindset, coachability, quality focus, team player attitude, problem-solving skills, resilience, and strong time management abilities. The role requires a track record of success in outbound SDR or similar roles, excellent communication skills, familiarity with CRM systems, and the ability to work independently and collaboratively. Instructure values diversity and is an Equal Opportunity Employer.

Technical Support Representative (CS)

Company: Helpware

Location: Other US Location

Posted Jan 25, 2025

Helpware is a global technology company specializing in customer experience and operational support. They are seeking a dedicated Tier 1 Support Agent to handle customer inquiries via email, phone, and chat. The ideal candidate should have proven experience in customer service, excellent communication skills, and the ability to work flexible shifts. Familiarity with CRM systems and support software is a plus.

Senior Account Sales Representative

Company: Spectrum

Location: Other US Location

Posted Jan 24, 2025

The job involves selling products and services to customers in assigned nonbulk multidwelling units through door-to-door solicitation, lobby events, and by building relationships with property managers. The role requires meeting sales goals, generating incremental revenue, resolving customer issues, and maintaining a knowledge base of competitors' activities. The position demands strong communication skills, the ability to work outside for extended periods, and a valid driver's license. Preferred qualifications include knowledge of communications technologies, experience in consumer education, and success in a previous sales position. The role involves working in various conditions, including inclement weather, and requires flexibility with hours. The company offers a comprehensive package for employees, including benefits and opportunities for career growth.

Senior Deal Desk Analyst, International

Company: Imprivata

Location: Other US Location

Posted Jan 25, 2025

Imprivata is seeking a Senior Deal Desk & Sales Operations Analyst International for a hybrid role based in Uxbridge, England. The role involves 75% Deal Desk responsibilities and 25% Sales Operations. The analyst will work with internal teams to support the EMEA and AsiaPacific GTM Sales organization, focusing on deal structuring, discounting, coterming, quote approval, and all aspects of the deal cycle. They will also be responsible for process improvements, automation, and data-driven pricing strategies. The ideal candidate should have a Bachelor's Degree, 5+ years of experience in Deal Desk, Sales Operations, or finance roles, and proficiency in Microsoft Excel, Salesforce.com, and deal forecasting tools. Imprivata offers a top-notch work environment, developmental opportunities, and a competitive total rewards package.

Software Engineering Manager

Company: Caterpillar

Location: Other US Location

Posted Jan 25, 2025

Caterpillar Inc. is seeking a Software Engineering Manager for its digital and technology arm, Cat Digital, in Slovakia. The role involves leading a team of engineers to develop innovative digital solutions, with a focus on mobile applications. The ideal candidate should have a strong background in software engineering, team management, and experience with Agile methodologies. Caterpillar offers competitive compensation, benefits, and opportunities for professional growth.

Senior Data Analyst

Company: Kpler

Location: Other US Location

Posted Jan 25, 2025

Kpler, a dynamic company founded in 2014, is dedicated to simplifying global trade information and providing valuable insights in commodities, energy, and maritime sectors. They offer top-tier intelligence through user-friendly platforms, with a team of over 600 experts from 35+ countries. As a Senior Data Analyst, you will coordinate with various teams to understand their reporting needs and deliver high-quality BI reporting solutions. Key responsibilities include liaising with product and CS teams, transforming raw data into structured tables, designing reports, and integrating data from third-party tools. The ideal candidate should have 4+ years of experience in business intelligence or data analytics, proficiency in SQL, Python, and Looker, and excellent problem-solving skills.

Business Account Executive

Company: Spectrum

Location: Other US Location

Posted Jan 24, 2025

The Business Account Executive role involves selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. The AE is responsible for generating new customers and meeting sales goals through prospecting and selling bundled services. They develop and implement a Territory Plan to expand the customer base, focusing on new Internet, voice, and video customers. The role requires a strong understanding of Spectrum Business services, excellent selling skills, and the ability to maintain accurate sales records. A Bachelor's degree in business, marketing, or a related field is required, with outside sales experience preferred. The company offers a comprehensive benefits package and a supportive work environment.

Lead Software Engineer - Python / Go (B2B)

Company: BigCommerce

Location: Other US Location

Posted Jan 25, 2025

BigCommerce is seeking a Lead Software Engineer to lead technical strategy, mentor engineers, and drive cross-functional collaboration for their B2B strategic initiative. The ideal candidate will have 6+ years of experience, a deep understanding of system architecture, and a proven track record of delivering impactful software solutions. They will be responsible for defining and driving the technical vision, making critical architectural decisions, and fostering a culture of continuous learning and development.

Senior Technical Program Manager, Product Security

Company: Datadog

Location: Other US Location

Posted Jan 24, 2025

Datadog is seeking a Technical Program Manager (TPM) with a strong technical background and experience in managing complex cross-functional projects in a cloud/SaaS environment. The TPM will lead large-scale projects, coordinate cross-organizational dependencies, and help teams deliver and become more efficient. The role involves managing integrations and migration efforts in the security space, working collaboratively across organizations, and driving decision-making. The TPM will also maintain lightweight processes, optimize execution, and identify KPIs and success metrics. Datadog values a hybrid workplace culture, offering benefits such as new hire stock equity, continuous professional development, and an inclusive company culture.

Platform Engineer - MongoDB

Company: Smarsh

Location: Other US Location

Posted Jan 25, 2025

Smarsh is a leading company in digital communications risk management, recognized by analysts like Gartner and Forrester. They are seeking a DevOps engineer to ensure operational reliability of their core Enterprise Platform Datastore technologies. The role involves managing MongoDB, Kafka, Elasticsearch, and other datastores, automating workflows, and collaborating with software engineering teams. The ideal candidate should have a Bachelor's degree in Information Systems or related field, 5+ years of experience in MongoDB, cloud platforms, and scripting languages. Smarsh offers a competitive salary, strong maternity and paternity scheme, and a diverse, collaborative work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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