Customer Success Jobs in Other US Location

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Looking for Customer Success jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Other US Location area.

Senior Manager, Financial Partnerships

Company: Checkout.com

Location: Other US Location

Posted Jan 08, 2025

Checkout.com, a leading fintech company, is seeking a Manager of Financial Partnerships to manage and grow partnerships with card networks, acquiring banks, and other payment providers. The role involves developing and executing strategies for such partnerships, negotiating favorable operational and commercial outcomes, and collaborating with various functions in partner organizations. The ideal candidate should have a minimum of 5 years of payments experience, direct experience in payment processing or managing payment partnerships, and a strong sense of ownership to deliver business results. The company offers a hybrid working model, empowering employees to do their best work in a globally distributed team.

Jr. Software Engineer (Java)

Company: Kyriba

Location: Other US Location

Posted Jan 08, 2025

Kyriba, a global leader in liquidity performance, is seeking a Java Junior Dev to join their innovative team in Paris. The company offers a stable product with well-defined processes and a clear development path. The role involves requirements analysis, developing new business modules, and applying quality requirements to make code production-ready. The ideal candidate should have basic programming skills, understand OOP principles, and have familiarity with common design patterns. Benefits include flexible working hours, regular salary reviews, medical insurance, and an environment that supports open feedback.

Data Scientist

Company: MVF

Location: Other US Location

Posted Jan 08, 2025

MVF is offering a Data Scientist role with flexible hours, competitive benefits, and the opportunity to work on diverse data problems. The role involves building and managing a Machine Learning Platform, productionizing ML models, and developing Data Science/ML products. The ideal candidate should have 3+ years of experience in Data Science/ML, strong Python skills, and a good understanding of machine learning algorithms and best practices.

Senior Analyst, Reconciliations

Company: Checkout.com

Location: Other US Location

Posted Jan 08, 2025

Checkout.com, a leading fintech company, is seeking a Senior Reconciliation Analyst to join their Finance team. The role involves improving processes, performing automation work, supporting new product projects, and reconciling payment gateway processing. The ideal candidate should have a university degree in a numerical subject, strong Excel skills, and experience in reconciliations in a high-volume transaction environment. The company values diversity, inclusivity, and offers opportunities for growth and development.

Support Engineer

Company: Motorola Solutions

Location: Other US Location

Posted Jan 08, 2025

Motorola Solutions, a company dedicated to helping people be their best in moments that matter, is seeking an experienced Application Support Engineer. The role, based in Leicester, involves providing expert-level technical support, leading major incident responses, and collaborating with product and testing teams to resolve customer issues. The ideal candidate should have proven experience in a similar role, excellent communication skills, and the ability to work under pressure. In return, Motorola Solutions offers a competitive salary, holiday bonus, pension scheme, and various benefits. The company is committed to an inclusive culture and providing support for candidates with disabilities.

Remote Customer Support Representative - German - Music Streaming (4497)

Company: ModSquad

Location: Other US Location

Posted Jan 08, 2025

ModSquad, a global provider of managed digital engagement services, is seeking enthusiastic and dedicated Customer Service Representatives for a fully remote position. The role involves assisting customers with navigation, troubleshooting technical issues, and ensuring a top-notch listening experience on a leading music streaming platform. Applicants must be proficient in German and English, with strong communication skills and problem-solving abilities. The position requires a 40-hour workweek during an 8-week orientation, followed by daily production hours from 9 AM to 10 PM, including 8 hours on Saturdays and/or Sundays. A stable broadband internet connection, Windows 10 or higher, a webcam, and dual monitors are required. ModSquad is an Equal Opportunity Employer.

Remote Customer Support Representative - French - Music Streaming (4498)

Company: ModSquad

Location: Other US Location

Posted Jan 08, 2025

ModSquad, a global provider of managed digital engagement services, is seeking enthusiastic and dedicated Customer Service Representatives for a fully remote position. The role involves assisting customers with navigation, troubleshooting technical issues, and ensuring a top-notch listening experience on a leading music streaming platform. Applicants must be proficient in French and English, and pass language assessments. The position requires 40 hours per week for an 8-week orientation, followed by daily production hours from 9 AM to 10 PM. Additionally, 25 hours per week are required, with 8 hours on Saturday and/or Sunday, and 180 days as needed. The ideal candidate has a strong desire to create unique customer experiences, excellent communication skills, and problem-solving abilities. They should also have experience providing customer support via inbound web messages and be professional-level proficient in French and English. Workspace requirements include a dedicated laptop or desktop computer running Windows 10 or higher, a working webcam, stable broadband internet connection, and dual monitors are highly recommended.

Paralegal

Company: Checkout.com

Location: Other US Location

Posted Jan 08, 2025

Checkout.com, a leading fintech company, is seeking a Commercial Paralegal to support its Legal Team and business growth. The role involves assisting with contract negotiations, management, and improvement of commercial processes. The successful candidate will also contribute to training programs, flag new legal developments, conduct research, and support strategic projects. Prior in-house legal experience, excellent time management, and strong communication skills are required. The company values diversity, equal opportunities, and fostering a community for its employees.

Engineering Manager (BE) - Integrations at Scale - (Remote across ANZ)

Company: Canva

Location: Other US Location

Posted Jan 08, 2025

Canva is seeking a team leader with experience in Java and AWS to lead a team of 3 engineers in building the Canva public REST API. The role involves partnering with Product to shape the roadmap, contributing to the technical strategy, and improving the developer experience. The ideal candidate is a hands-on leader with a passion for coaching and developing a culture that enables teams to be their best. The Ecosystem group aims to create an abundant app ecosystem that supports integrations with third-party tools and services.

Internal Communications Manager

Company: Canva

Location: Other US Location

Posted Jan 08, 2025

Canva, a design company, is seeking an experienced Internal Communications Manager. The role involves designing and leading end-to-end internal communications programs, managing measurement and reporting, and optimizing internal communication channels. The ideal candidate will have 5+ years of experience in internal communications, exceptional written, visual, and verbal communication skills, and the ability to navigate complex stakeholder environments. The role offers a dynamic work environment, competitive benefits, and the opportunity to work with a global team of 5000 employees.

Software Engineer (Python) - Data Platform (Open to remote across ANZ)

Company: Canva

Location: Other US Location

Posted Jan 08, 2025

Canva is inviting a seasoned Python developer with experience in designing and implementing complex applications, especially in the context of modern MPP cloud-based data platforms like Snowflake and AWS, to join their Data Platform Group. The role involves designing a declarative infrastructure management framework, building automated governance for data platform, improving development practices, and contributing to the growth of data platform teams. Canva offers a range of benefits including equity packages, inclusive parental leave, and a wellbeing allowance.

Senior Analyst - Billing Operations

Company: Freshworks

Location: Other US Location

Posted Jan 08, 2025

Freshworks is a company that provides affordable, easy-to-implement software for businesses to enhance customer and employee experiences. They offer a suite of products including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshteam. The company has received numerous accolades and has over $400 million in capital. They are committed to diversity and equal opportunity. Currently, they are seeking a Senior Executive Billing for their Subscription and Billing SampB team, responsible for daily invoicing, resolving billing errors, and managing the activation and invoicing lifecycle of Freshworks products.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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