Customer Success Jobs in Remote

277,292 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Channel Field Marketing Manager

Company: 8x8

Location: Remote

Posted Jan 28, 2025

8x8 Inc is seeking a Channel Marketing Manager to develop and manage marketing strategies with strategic technology channel partners. The role involves creating and executing marketing plans, developing impactful campaigns, and collaborating with internal teams and external partners. The ideal candidate should have experience in channel marketing, strong analytical skills, and excellent communication abilities. The role is fully remote for candidates outside a 50-mile radius of the Campbell office, with occasional office visits required for local candidates. The compensation range is $103,125 - $171,875.

Dental Network Development Recruitment (CA/NM/AZ)

Company: MetLife

Location: Remote

Posted Jan 28, 2025

MetLife is seeking a Network Recruitment Specialist for its Dental Preferred Provider Network. The role involves recruiting out-of-network dentists to participate in the network, supporting the current book of business, and increasing the network on a national level. The ideal candidate should have experience in dental practice management or recruitment, be proficient in CRM, Salesforce, Excel, and Microsoft, and possess strong negotiation and communication skills. The position offers a competitive salary range of $65,000 to $80,000, along with comprehensive benefits and opportunities for growth in a collaborative environment.

Deal Desk/ Revenue Operations Manager

Company: HiBob

Location: Remote

Posted Jan 28, 2025

HiBob, a rapidly growing HR platform, is seeking a professional with B2B deal desk or sales operations experience for a role that involves stakeholder management, prioritization, and interpersonal skills. The ideal candidate should have 4+ years of experience in SaaS, B2B industry, and Salesforce proficiency. HiBob offers competitive compensation, benefits, and pre-IPO equity, along with a hybrid working model and various perks. The company is committed to fostering a diverse and inclusive work environment.

Product Designer II, Caregiver Experience

Company: Spring Health

Location: Remote

Posted Jan 28, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to deliver personalized care for 10 million people. They are seeking a Product Designer II to join their Caregiver Experience team, focusing on enhancing care delivery, reducing administrative burdens, and driving clinical improvements. The ideal candidate will have 3-4 years of experience in product design at a technology-driven organization, with a metrics-driven approach. They should be able to collaborate effectively with cross-functional teams, solve problems with purpose, and deliver high-quality designs. Spring Health offers a competitive total rewards package, including health, dental, and vision benefits, a 401k match, parental leave, professional development reimbursement, and more.

Partnerships Manager

Company: Tellius

Location: Remote

Posted Jan 28, 2025

Tellius is an AI-powered data analytics platform that enables users to gain insights from vast datasets through a Google-like interface. It offers automated insights, predictive recommendations, and advanced analytics, including anomaly detection and root cause trend analysis. The company is seeking a Partnerships Manager with 5+ years of experience in business development or sales, a strong understanding of the tech industry, and a proven track record in building successful partnerships. The role involves developing and implementing a partnership strategy, managing existing partnerships, collaborating with cross-functional teams, and staying updated on market trends.

Account Manager

Company: FormAssembly

Location: Remote

Posted Jan 28, 2025

FormAssembly is hiring an Account Manager to focus on expanding customers within top 5 verticals. The role involves selling FormAssembly instances, increasing customer revenue, understanding customer operations, building account strategies, establishing credibility, uncovering initiatives, partnering with internal teams, generating upsell opportunities, and managing KPIs. Requirements include 3+ years of account management and sales experience, consistent annual quota attainment of $500000+ ARR, and experience selling to C-suite and multiple stakeholders. Bonus points for remote work experience and strategic account planning. Benefits include health benefits, mental health benefits, 401k with match, unlimited PTO, paid parental leave, charitable contribution match, professional development budget, and a company-provided Mac laptop.

Director, Martech (Multi-Solution)

Company: Bounteous

Location: Remote

Posted Jan 28, 2025

Bounteous, a leading digital transformation consultancy, is seeking a Director of Marketing Technology with deep expertise in Adobe Experience Platform. The role involves optimizing customer experiences, driving business success, and collaborating with client service and business development teams. The ideal candidate should have extensive experience in marketing technology solutions, strong consultative skills, and the ability to work independently. Bounteous is committed to promoting an inclusive environment and is an equal opportunity employer.

Engineering Manager

Company: Dataminr

Location: Remote

Posted Jan 28, 2025

Dataminr is a mission-driven AI company that delivers real-time information from over 1 million public data sources, empowering organizations to respond to critical events and emerging risks. Founded in 2009, Dataminr has developed pioneering technology and recently launched ReGenAI, the first generative AI that automatically regenerates in real-time. The company is valued at $41B and is trusted by more than two-thirds of the Fortune 50 and half of the Fortune 100 companies. Dataminr is looking for an Engineering Manager to manage the team's roadmap, prioritize initiatives, and ensure the health of the team. The position requires a Bachelor's degree in Computer Science or a related field and three years of related software development experience. The ideal candidate should have experience with Java, Scala, Python, SQL, and various frameworks and tools. They should also have experience designing, implementing, and reviewing high-throughput, low-latency distributed systems with a Kafka-based microservice architecture and integrating AWS technologies into large-scale systems.

Senior Data Test Engineer

Company: Care Access

Location: Remote

Posted Jan 28, 2025

Care Access is a multispecialty network of research sites aiming to engage healthcare professionals in clinical research and make trials accessible to every patient. They are seeking an experienced Senior Data Test Engineer to oversee data integrity and reliability, ensuring compliance with standards and protocols. The role involves developing a data quality strategy, conducting data profiling and validation, collaborating with various teams, and leveraging Azure data services and SQL for scalable solutions. The ideal candidate should have strong technical expertise in Azure data services, proficiency in data quality tools, and excellent communication skills.

Account Director, Central Region (Large Customer Sales)

Company: StackAdapt

Location: Remote

Posted Jan 28, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is seeking an Account Director for its growing Enterprise team. The role involves leading sales efforts, driving growth, and fostering strong relationships with key clients. The ideal candidate will have extensive experience in programmatic advertising, a strong network within holding company agencies and brands, and a solutions-oriented approach. StackAdapt offers a competitive salary, comprehensive benefits, and a supportive, diverse culture.

SAP SD Consultant (Order-to-Cash)

Company: Nagarro

Location: Remote

Posted Jan 28, 2025

Nagarro is a global digital product engineering company seeking an experienced SAP SD Consultant with expertise in the OrdertoCash O2C process. The ideal candidate will have a deep understanding of SAP S4HANA SD modules, handson experience in configuration optimization and integration with other SAP modules, and strong problem-solving skills. The role involves implementing and optimizing SAP S4HANA SD solutions, configuring and supporting OrdertoCash O2C processes, setting up and maintaining master data, troubleshooting issues, collaborating with stakeholders, engaging directly with customers, and providing post-implementation support.

Response Team Specialist

Company: Home Instead

Location: Remote

Posted Jan 28, 2025

Home Instead, a leading home care franchise, has merged with Honor to revolutionize care for older adults. The Response Team Specialist role involves assessing customer needs, explaining services, and scheduling consultations. The position requires excellent communication skills, empathy, and a passion for care. Prior experience in healthcare or homecare is preferred. The role is fully remote with a base pay range of $19.50-$21.65 USD. Home Instead and Honor are equal opportunity employers offering comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages