Customer Success Jobs in Remote

277,292 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Senior DevOps Engineer (Remote - US)

Company: Nextech

Location: Remote

Posted Jan 28, 2025

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. They offer competitive pay, generous bonuses, great healthcare, and a comprehensive wellness program. The Senior DevOps Engineer role focuses on improving infrastructure automation and operations, collaborating with engineering teams, and ensuring system stability and reliability. Minimum requirements include 5+ years of DevOps experience, strong understanding of Azure or AWS, and experience with tools like Terraform, Ansible, and Azure DevOps. Preferred qualifications include at least one cloud-related certification. Nextech operates as a remote work organization with a generous annual bonus opportunity, flexible time off, and comprehensive health insurance benefits.

Field Marketing Specialist - Madison

Company: Beatbox Beverages, LLC

Location: Remote

Posted Jan 28, 2025

BeatBox Beverages, a beverage company based in Austin, TX, is seeking a Field Marketing Specialist. The role involves building local networks, executing marketing programs, and hiring a field marketing team. The ideal candidate should have 2 years of field marketing experience in beverage, CPG, clothing, lifestyle, or health and beauty industries, and 1 year in a leadership role. Key skills include product knowledge, marketing strategy, event planning, consumer engagement, communication, presentation skills, sales support, creativity, budget management, problem-solving, adaptability, relationship building, organization, attention to detail, regulatory knowledge, product sampling experience, and passion for the beverage industry.

Climate Solutions Engineer

Company: SINAI Technologies

Location: Remote

Posted Jan 28, 2025

SINAI is seeking a Climate Solutions Engineer to support their innovative Climate Team and Sales Team. The role involves providing technical sales support, acting as a domain expert on SINAI's carbon accounting and decarbonization software, and contributing to the Climate Team's mission to empower businesses in achieving their sustainability goals. The position offers a fast-paced, collaborative environment and the opportunity to directly impact the future of sustainability. Qualifications include extensive technical sales experience, expertise in carbon accounting, and strong analytical and communication skills.

Account Director, B2B -Remote

Company: BigCommerce

Location: Remote

Posted Jan 28, 2025

BigCommerce is seeking an Account Director with 5+ years of sales experience, particularly in technology sales for a SaaS or eCommerce company. The role involves driving sales revenue through new client acquisition, managing the sales process, and acting as a territory owner and subject matter expert. The ideal candidate should have excellent communication skills, a strong understanding of eCommerce, and the ability to identify and solve complex problems. BigCommerce values diversity and inclusion, and the successful candidate will receive a competitive salary based on their location, knowledge, skills, and qualifications.

People Coordinator

Company: Attentive

Location: Remote

Posted Jan 28, 2025

Attentive is an AI-powered mobile marketing platform that enables brands to personalize consumer engagement, driving higher recurring revenue and maximizing campaign performance. The platform activates real-time data from multiple channels and advanced AI to personalize content, tone, and timing. Attentive has been recognized by Deloitte's Fast 500, LinkedIn's Top Startups, and Forbes Cloud 100. The company is looking for a People Coordinator with 12+ years of experience in HR, strong interpersonal and coordination skills, and the ability to optimize, streamline, and automate processes. The role involves onboarding employees, responding to HR inquiries, and ensuring compliance of employee data and files.

Sr. Associate, Regional Strategy

Company: Signify Health

Location: Remote

Posted Jan 28, 2025

The Regional Strategy Senior Associate role at Signify Health involves supporting regional leadership with information gathering, analysis, and communication to drive results. The associate will work cross-functionally with operational counterparts to optimize workflows and achieve regional and client goals. Key responsibilities include performing analysis, providing actionable insights, project managing IBP meetings, assisting in regional meetings, supporting the forecasting process, and analyzing regional processes for improvements. The ideal candidate should have a Bachelor's degree or higher in business administration or a related field, 3+ years of experience in banking consulting or business strategy, strong analytical and problem-solving skills, excellent communication skills, and the ability to work in fast-paced environments. The base salary range for this position is $74,700 to $115,000, with additional benefits such as medical, dental, vision, 401k, and education assistance.

Growth and Strategy Lead, Custody

Company: Anchorage Digital

Location: Remote

Posted Jan 28, 2025

Anchorage Digital, a leading digital asset platform for institutions, is seeking a strategic Growth and Strategy Lead. The role involves developing client acquisition strategies, aligning cross-departmental efforts, and shaping crypto custody solutions for institutional clients. The company, funded by major institutions and valued at over $3 billion, offers a range of services including custody, staking, trading, governance, and settlement. The ideal candidate should have extensive experience in crypto custody platforms, strong financial modeling skills, and proficiency in CRM tools.

Manager, Paid Social

Company: Sunday

Location: Remote

Posted Jan 28, 2025

The Manager of Paid Social will lead high-impact campaigns across platforms like Facebook, Instagram, and TikTok, focusing on performance marketing to achieve CAC targets. They will develop and execute campaigns aligned with brand goals, optimize campaigns using a test and learn framework, and collaborate cross-functionally with internal teams and external agencies. The role requires strong analytical skills, creative acumen, and expertise in building and implementing a test and learn framework. The company values diversity and is committed to building a diverse, vibrant team.

Account Executive (State/Local Government)

Company: Level Access

Location: Remote

Posted Jan 28, 2025

Level Access, a FedRAMP certified company, is seeking a State and Local Account Executive. The role involves acquiring new government customers, driving cross-sell into select verticals, and maintaining high activity levels. Responsibilities include building prospecting campaigns, managing full cycle sales, delivering compelling arguments for digital accessibility, and partnering with internal stakeholders. The ideal candidate should have 7+ years of business-to-business sales experience, solution selling skills, and a deep understanding of government procurement practices. The role offers a competitive benefits package and is remote with optional access to the Arlington VA office.

Senior Software Engineer, Mobile

Company: Going

Location: Remote

Posted Jan 28, 2025

Going is seeking a Senior Software Engineer Mobile to help build, launch, and iterate on their recently released mobile app. The role involves collaborating with product and design teams to create innovative features, squash bugs, and craft future functionality. The ideal candidate will have 6+ years of professional software engineering experience, 4+ years of hands-on expertise with TypeScript and React Native, and a strong focus on performance, usability, and accessibility. The company offers a competitive salary, remote work environment, annual team retreats, comprehensive benefits, and a supportive culture.

Lead Software Engineer - Backend

Company: Deputy

Location: Remote

Posted Jan 28, 2025

Deputy, a global SaaS workforce management company, is seeking a Technical Lead Back End to lead key technical projects. The role involves making technical decisions, driving quality outcomes, and collaborating with peers to build outstanding products. The ideal candidate should have 6+ years of software development experience, expertise in API design, and experience with service-oriented architecture and microservices. They should also have a proven track record of leading technical teams and communicating complex technical concepts to both technical and nontechnical stakeholders.

Account Executive, Sales (EMEA)

Company: ZEDEDA

Location: Remote

Posted Jan 28, 2025

ZEDEDA offers an open, secure, and cost-effective edge computing solution, simplifying the management and orchestration of distributed edge infrastructure and applications. The company leverages an open partner ecosystem and EVEOS from the Linux Foundation, ensuring extensibility and flexibility. ZEDEDA has thousands of nodes under management and is backed by world-class investors. The job duties involve working with key customers and partners to grow revenue, developing strategic account plans, leading sales cycles, and managing customer relationships for successful edge deployments. The ideal candidate has 5+ years of outbound sales experience, preferably in SaaS offers, with a background in IoT, virtualization, cloud technologies, or cloud-native applications.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages