Customer Success Jobs in Remote

277,401 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Product Management Director, Core Services

Company: Chainlink Labs

Location: Remote

Posted Jan 26, 2025

Chainlink Labs, a leading developer of Chainlink, a decentralized computing platform, is seeking a Director of Product Management for its Core Services. The ideal candidate will lead the strategic direction of Chainlink's developer-focused services, collaborate with cross-functional teams, and manage key stakeholder relationships. The role involves developing product vision, mentoring a team, engaging with users, influencing executive leadership, and driving product innovation and market expansion. Requirements include a relevant degree or extensive experience in technical product management, preferably in blockchain or decentralized infrastructure, and the ability to work in a global remote-first environment.

Enterprise Account Executive - Ecommerce

Company: Pipe17

Location: Remote

Posted Jan 26, 2025

Pipe17 is seeking an Ecommerce Enterprise Account Executive for a remote US-based position. The role involves developing and executing a strategic sales plan to achieve revenue goals, tracking pipeline in Hubspot, and identifying high-value opportunities. The ideal candidate is a high achiever with at least 3 years of full-cycle closing experience, comfortable with ambiguity, and able to work autonomously. They should have experience in digital B2B or eCommerce fulfillment, co-selling with partner organizations, and excellent communication skills. The role offers a competitive salary, comprehensive benefits, and the opportunity to contribute to a high-potential startup in a hot market space.

Lead Developer Relations Engineer

Company: Offchain Labs

Location: Remote

Posted Jan 26, 2025

Offchain Labs is a company committed to leading a movement in blockchain technology, aiming to create a decentralized, secure, and transparent future. They are looking for innovative thinkers and doers to join their team and contribute to their flagship product, Arbitrum One, which is a dominant force in Ethereum scaling. The company is expanding its team following successful funding rounds and offers a remote-first global workforce with various perks. They emphasize diversity, equity, inclusion, and belonging, striving to create a welcoming and supportive workplace for all employees.

Staff Product Manager

Company: Rise8

Location: Remote

Posted Jan 26, 2025

Rise8 is a company that is transforming the United States Government by focusing on employee experience and using next-level tech and collaboration. They offer competitive pay, benefits, and a unique culture. They are looking for a Product Manager with 10+ years of experience in various business settings, strong communication skills, and experience in agile and devops methodologies. The role involves teaching clients about product management best practices, leading balanced product teams, and ensuring project success and client satisfaction. Rise8 offers a flexible schedule, premium insurance, a 401k match, paid time off, education and training benefits, a home office budget, a wellness budget, and a MacBook Pro. The annual salary range is $156,696 - $235,044. US citizenship is required for this role.

Enterprise Account Executive - Position Located in Washington, D.C.

Company: Red Canary

Location: Remote

Posted Jan 26, 2025

The job posting is for an experienced Enterprise Account Executive with a passion for technology, located in the Washington DC metro area. The role involves prospecting into large companies, negotiating terms, managing customer expectations, and driving sales bookings for Managed Security Services. The ideal candidate has a track record of exceeding sales targets, strong communication skills, and experience selling sophisticated solutions to senior executives. The base salary is $137,500 - $160,000 per year with a total estimated on-target earnings of $275,000 - $320,000, plus commission and potential stock options.

Analyst Test Engineer

Company: Duck Creek Technologies

Location: Remote

Posted Jan 26, 2025

Duck Creek Technologies is a leading provider of intelligent solutions for the property and casualty insurance industry. They offer modern SaaS solutions that enable insurers to run agile, intelligent, and evergreen operations. The company is committed to authenticity, purpose, and transparency, and believes in making insurance accessible to individuals and businesses. Duck Creek is currently seeking an Associate Test Engineer to plan and execute test scripts, ensuring successful signoff of upgraded client applications. The role involves acquiring skills in test engineering, designing and executing comprehensive test scripts, and collaborating with developers and client testing teams. The company values effective communication, collaboration, problem-solving, accountability, adaptability, and integrity.

Enterprise Account Executive - Position Located in Eastern PA/New Jersey

Company: Red Canary

Location: Remote

Posted Jan 26, 2025

The job posting is for an experienced Enterprise Account Executive with a passion for technology. The role involves prospecting into large companies, negotiating terms, managing customer expectations, and driving sales bookings. The ideal candidate should have a track record of exceeding sales targets, strong communication skills, and experience selling sophisticated solutions to senior executives. The base salary is $137,500 - $160,000 per year with a total estimated on-target earnings of $275,000 - $320,000. The role is located in Eastern PA or New Jersey with an application deadline of January 10, 2025.

Enterprise Account Executive - Northeast

Company: Axonius

Location: Remote

Posted Jan 26, 2025

Axonius is seeking an experienced Enterprise Account Executive with a strong hunter mentality and track record of success in closing sales roles. The role involves creating and executing a comprehensive regional territory strategy, building strong channel partner relationships, and qualifying opportunities using value-based selling techniques. The ideal candidate should have a conceptual understanding of security and IT solutions, strong negotiation skills, and excellent written, verbal, and presentation skills. Axonius offers a competitive salary, stock options, and attractive benefits, with an annual on-target earnings range of $280,000-$300,000 USD. The company is committed to fair and equitable compensation packages and fosters a diverse and inclusive workplace.

Vice President, Revenue Enablement

Company: Cloudflare

Location: Remote

Posted Jan 26, 2025

The job posting is for a VP of Revenue Enablement position at Cloudflare. The role involves empowering the global sales organization with necessary knowledge, skills, tools, and processes to enhance sales velocity and productivity. The candidate will lead the Global Sales Enablement organization, ensuring the sales team and partners are well-equipped with content, training, and resources to sell Cloudflare's products effectively. The role requires setting a vision, operating model, and roadmap for sales and technical enablement, aligning with executive and GTM teams. The candidate will develop and implement enablement programs and tools, manage a high-performing team, and provide thought leadership in enablement methods and delivery systems. Desirable skills include strong communication, 15+ years of experience in enablement and sales, people management, and expertise in learning management systems.

Data Quality Coordinator

Company: cBEYONData

Location: Remote

Posted Jan 26, 2025

cBEYONData is hiring a Data Quality Coordinator for a multiyear SAP S4 HANA modernization project. The role involves coordinating data cleansing, reviewing data input templates, working with stakeholders, and reporting on data integration processes. The ideal candidate should have a DoD Secret security clearance, a bachelor's degree, 3+ years of experience, strong analytical skills, and proficiency in data management tools. Preferred qualifications include experience with large-scale government ERP implementations, Department of Defense Army experience, and familiarity with Agile principles.

Marketing Senior Associate

Company: Stash

Location: Remote

Posted Jan 26, 2025

Stash is seeking a Marketing Senior Associate with a focus on lifecycle and acquisition marketing. The ideal candidate will have a digital-first approach, strong creative instincts, and the ability to adapt quickly in a fast-paced environment. The role involves developing and executing cross-channel marketing campaigns, enhancing engagement strategies, and driving user growth. The candidate will work on revamping lifecycle touchpoints, crafting compelling campaigns, and supporting paid and organic marketing efforts. Stash is committed to diversity, equity, and inclusion, offering a comprehensive total rewards package, remote-first work policy, flexible PTO, and more. The company has received numerous external recognitions for its innovative fintech solutions.

Senior Frontend SDK Engineer

Company: Wormhole Labs (wormholelabs.xyz)

Location: Remote

Posted Jan 26, 2025

Wormhole Labs, a blockchain technology company, is seeking a Senior Frontend Engineer with 3+ years of experience in building production-grade SDKs. The ideal candidate will contribute to the development of Wormhole TypeScript SDK, Wormhole Connect, and other open-source frontend components. They will collaborate with cross-functional teams, follow secure frontend development practices, and stay updated with web3 development trends. The company offers a competitive salary, restricted token units, unlimited time off, and a flexible work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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