Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Senior Software Engineer- Syft Integration

Company: Xero

Location: Remote

Posted Jan 25, 2025

Xero is a user-friendly platform that supports small businesses and their advisors in growing and thriving. The company's purpose is to make life better for people in small businesses, their advisors, and communities worldwide. Xero is seeking an Engineer to integrate Syft Analytics into their ecosystem, contributing to building reliable, scalable solutions and creating actionable insights for customers. The role involves hands-on technical tasks, leading the team, driving innovation, collaborating effectively, and solving complex problems.

Director, Revenue Enablement

Company: Red Canary

Location: Remote

Posted Jan 25, 2025

Red Canary is seeking a seasoned Director of Revenue Enablement with 8+ years of experience in driving business outcomes through sales enablement and training. The role involves leading the vision and strategy for go-to-market enablement programs, providing onboarding and continuous learning to internal revenue-driving teams, and collaborating with sales, marketing, product marketing, and customer success teams. The ideal candidate will have LMS evaluation and implementation experience, past experience selling B2B solutions or managing B2B sales teams, and cybersecurity MDR or high-tech selling experience. The role offers a base salary of $152,600 - $200,000 per year, bonus eligibility, and potential stock options. The application deadline is January 31, 2025.

Software Engineer- Syft Integration

Company: Xero

Location: Remote

Posted Jan 25, 2025

Xero is a user-friendly platform that supports small businesses and their advisors in growing and thriving. The company's purpose is to make life better for people in small businesses, their advisors, and communities worldwide. Xero is seeking a Software Engineer to integrate Syft Analytics, a leading global cloud-based reporting, insights, and analytics platform. The role involves delivering high-impact projects, collaborating with cross-functional teams, and developing high-quality software that transforms complex data into actionable insights. Xero offers generous paid leave, wellbeing support, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave, and many other benefits.

Senior Manager - Detection Risk and Controls

Company: TD Bank

Location: New York, NY / Remote

Posted Jan 25, 2025

Associate Director, Clinical Recruiting

Company: Spring Health

Location: Remote

Posted Jan 25, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to serve 10 million people. Their mission is to eliminate barriers to mental health through clinically validated technology. They have raised capital from prominent investors and are valued at $33 billion. The Associate Director of Clinical Recruiting will lead the Clinical Recruiting team, driving strategic decision-making, provider hiring forecasting, and growth tactics. The role requires deep recruiting leadership, understanding of the provider market, and data-driven approach. The target base salary range is $132,695 - $169,375, with a competitive total rewards package including stock options and benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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