Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Advisory Solution Consultant - Payer Accounts

Company: ServiceNow

Location: Louisville, KY / Remote

Posted Jan 25, 2025

Adobe Program Manager (on site)

Company: Blue Acorn iCi

Location: Remote

Posted Jan 25, 2025

Blue Acorn iCi, an Infosys company, is seeking a detail-oriented Program Manager with Adobe application experience for an on-site role in Overland Park KS, Bellevue WA, or Atlanta GA. The ideal candidate will manage project schedules, financials, and success, ensuring high client satisfaction. Responsibilities include managing day-to-day communications, facilitating status meetings, controlling quality, managing risks, and ensuring project gross margin and client budget management.

Lead System Design Engineer

Company: GE Vernova

Location: Houston, TX / Remote

Posted Jan 25, 2025

Product Manager

Company: Arcadia

Location: Remote

Posted Jan 25, 2025

VP, Payers

Company: Carrot Fertility

Location: Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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