Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Insights Manager

Company: DISQO

Location: Remote

Posted Jan 25, 2025

DISQO is seeking a data-driven insights leader to join their Ad Measurement team. The ideal candidate will have a passion for insights and innovation in digital and media spaces, with a strong background in consumer research and marketing analytics. The role involves championing customer relationships, driving end-to-end ad measurement solutions deployment, and contributing to process optimization. DISQO offers a positive, performance-oriented workplace with competitive benefits and a flexible hybrid approach.

Senior Technical Consultant - Source-to-Pay (S2P)

Company: ServiceNow

Location: Staines, United Kingdom / Remote

Posted Jan 25, 2025

Inside Sales Representative - Mexico

Company: JumpCloud

Location: Remote

Posted Jan 25, 2025

JumpCloud is seeking a salesperson for a hybrid role in Mexico City. The role involves selling the Cloud Directory Platform to small and medium-sized businesses in North America. The successful candidate will be responsible for understanding customer needs, building and maintaining a sales pipeline, and negotiating deals. Strong interpersonal and technical communication skills are required. The role offers a fast-paced, SaaS-based environment with opportunities for growth and innovation. JumpCloud values diversity and equal opportunity employment.

Grail Galleri Consultant (Dallas East) #4101

Company: GRAIL

Location: Remote

Posted Jan 25, 2025

GRAIL, a healthcare company based in Menlo Park, California, is recruiting a GRAIL Galleri Consultant to join their growing commercial team. The role involves executing the go-to-market sales strategy for GRAIL's revolutionary multicancer early detection product, Galleri. The successful candidate will be responsible for prospecting and targeting primary care practices, representing a diverse team, collaborating with internal stakeholders, and developing a business plan for territory growth. The ideal candidate should have a Bachelor's degree, 8+ years of sales experience in the lab, pharmaceutical, or biotechnology industry, and a proven track record of sales performance success. The role offers a competitive base pay, potential bonuses, and a comprehensive benefits package.

Head of Finance Portfolio Delivery

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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