Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Sr Enterprise Account Executive, Manufacturing

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 24, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job posting is for a sales role in Southern California, requiring 10+ years of enterprise software sales experience, a proven track record of exceeding sales targets, and the ability to build relationships with C-suite personas. The role involves developing account strategies, overseeing client relationship mapping, and being a trusted advisor to customers. The position offers a competitive base pay, equity, variable compensation, and benefits.

Senior Oncology Account Specialist GU Kansas City

Company: Pfizer

Location: Kansas City, MO / Remote

Posted Jan 24, 2025

Pfizer is seeking a Senior Oncology Account Specialist (SOAS) with extensive pharmaceutical sales or oncology healthcare professional experience. The role involves promoting Pfizer's product portfolio, educating healthcare providers, and improving patient experience. The ideal candidate should have a BA/BS degree or equivalent experience, a valid US driver's license, and a proven track record in sales or healthcare. Preferred qualifications include oncology sales experience, a master's degree, and advanced healthcare professional degree. The position offers a competitive salary range, quarterly sales incentive bonus, and comprehensive benefits. The territory includes the Kansas City area.

GVP, Audit Risk and Control Assurance

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 24, 2025

OCM Junior Consultant

Company: Kyndryl

Location: Boulder, CO / Remote

Posted Jan 24, 2025

Recruiter (Oil & Gas, Midstream)

Company: Workrise

Location: Remote

Posted Jan 24, 2025

Workrise is seeking a Recruiter for the Oil and Gas Midstream team. The role involves sourcing workers, reviewing resumes, and finding job opportunities across various categories and roles. The recruiter will collaborate with the worker recruiting and sales teams to maintain a pipeline of workers for quick and efficient delivery to clients. The position requires a Bachelor's degree, 2+ years of client-facing experience, and 3+ years in the Oil and Gas industry. The recruiter will also support the Workforce team, provide market trends, and communicate effectively with various audiences. The role involves travel, use of office equipment, and computer programs. The recruiter should be able to lift up to 25 lbs.

Regional Sales Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a Regional Sales Manager - MCS Industrial Markets for the Italy-Milano area. The role involves achieving sales targets, developing lead generation strategies, and selling analytical instruments like handheld XRF and LIBS spectrometers. The ideal candidate should have at least 5 years of sales experience, proficiency in Italian and English, and a strong understanding of industrial markets. The position requires extensive travel, up to 60% of the time, and collaboration with various business units. The company offers an unmatched combination of innovative technologies, purchasing convenience, and comprehensive support.

Director, Sales - Philippines

Company: Equinix, Inc

Location: Manila, Philippines / Remote

Posted Jan 24, 2025

Commercial Account Manager - Public Sector

Company: Forcepoint

Location: Remote

Posted Jan 24, 2025

Forcepoint, a leading global cybersecurity company with 20+ years of experience, 2.7k employees, and 11k+ customers, is seeking a Commercial Account Manager for its Public Sector Team. The role involves setting sales strategies, identifying leads, and closing business in the Network Edge portfolio. The ideal candidate should have proven cybersecurity experience, preferably in the US Public Sector, and a technical background in security software and hardware. Responsibilities include understanding customer priorities, proposing Forcepoint solutions, managing accounts, and meeting or exceeding sales quotas. The company values diversity and inclusivity, encouraging applicants who align with their mission but may not meet every requirement.

Field Scientist, Applications - Ion Chromatography

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a highly qualified and self-motivated individual to support their latest generation Ion Chromatography (IC) instrumentation as a field-based Application Scientist. The role involves providing training, technical support, and applications assistance to customers. The candidate will work within a multi-disciplinary matrix team and have the opportunity to travel up to 75% within Central and South United States, with occasional international travel. The ideal candidate should have a bachelor's degree in chemistry or a related field, 3+ years of hands-on IC experience, and excellent communication skills. Thermo Fisher Scientific offers competitive remuneration, benefits, and a range of employee perks.

Technical Support Engineer

Company: The Washington Post

Location: Washington, DC / Remote

Posted Jan 24, 2025

The Technical Support Engineer role at Arc XP involves handling complex technical escalations, debugging production issues, partnering with engineering teams, maintaining a knowledge base, analyzing support trends, and providing technical guidance. Required skills include 2+ years of B2B technical support experience in a SaaS environment, proficiency in a programming language, experience with modern web technologies, incident management, and excellent communication skills. The Washington Post offers competitive benefits, including medical, dental, vision coverage, pension, 401(k) match, vacation, sick leave, holidays, parental leave, mental health resources, and more. The salary range is $74,200.00 - $123,600.00 USD Annual.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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