Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Senior Product Marketing Manager (REMOTE)

Company: Xplor Technologies

Location: Remote

Posted Jan 24, 2025

Xplor is seeking a Senior Product Marketing Manager for their Fitness and Wellbeing vertical. The role involves shaping how the Mariana Tek platform connects with fitness brands and clients, leading product launches, developing messaging, conducting competitive research, enabling sales, advocating for customers, creating content, collaborating cross-functionally, and defining metrics. The ideal candidate is a self-motivated product marketing expert with 3-5 years of B2B SaaS experience, a fitness enthusiast, collaborator, storyteller, analytical, and a strong writer. Xplor offers a competitive salary, remote work, and benefits like parental leave, give-back days, diversity initiatives, mental health support, and flexible arrangements.

Strategic Account Manager

Company: SanMar

Location: Remote

Posted Jan 24, 2025

SanMar is seeking a Strategic Account Manager (SAM) to support large and strategic accounts. The SAM will sell SanMar's value proposition, build strong customer relationships, and act as a customer advocate. They will work closely with Territory Managers, understand strategic goals, and negotiate pricing and product programs. The ideal candidate will have a Bachelor's Degree, 4-6 years of related sales experience, and excellent leadership, planning, and communication skills. SanMar offers a competitive compensation package, including a discretionary bonus, paid time off, and comprehensive benefits. The role involves travel, working on a computer for extended periods, and lifting up to 50 pounds. SanMar values diversity and inclusion, and is an Equal Opportunity Employer.

.VP, Legal - Ethics & Compliance

Company: Equinix, Inc

Location: Denver, CO / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, is seeking a VP of Legal - Ethics & Compliance. The role involves leading the development and implementation of an effective ethics and compliance program, fostering a culture of integrity, and ensuring adherence to laws and regulations. Responsibilities include designing a risk-based compliance strategy, conducting regular risk assessments, developing policies, training employees, and managing investigations. The ideal candidate should have 15+ years of legal experience, deep knowledge of ethics and compliance standards, strong leadership skills, and the ability to influence C-suite executives. The targeted annual salary range is $310,000 to $390,000 in San Francisco and New York, and $290,000 to $370,000 in Colorado.

Manager, Paid Social

Company: Just Global

Location: Remote

Posted Jan 24, 2025

Just Global is a B2B focused company that specializes in igniting relationships through deep technical knowledge, unique market perspectives, and leveraging technology. The Manager Paid Social is accountable for managing paid social strategy, optimization, and execution across all in-house platforms. This role involves holistic ownership of client accounts, including strategy planning, budgeting, and reporting. The Manager Paid Social is also responsible for troubleshooting issues, communicating with clients and internal teams, and maintaining quality control. The ideal candidate should have agency knowledge, B2B marketing experience, and proficiency in ad platforms like LinkedIn, Meta, Twitter, and analytics platforms like Google Analytics and Adobe Analytics.

B2B Landing Page Manager

Company: Bridge Partners

Location: Remote

Posted Jan 24, 2025

Bridge Partners, a leading growth consultancy for the tech and cloud industry, is seeking a B2B Landing Page Manager. The role involves planning and implementing digital campaigns, developing web strategies, and creating engaging content. The ideal candidate should have deep experience in paid media landing pages, digital campaigns, and optimization. They should also possess strong background in B2B web strategy, UX design, and brand storytelling. The company offers a competitive salary range of $95,000-$130,000 per year, along with comprehensive benefits. Bridge Partners values authenticity and diversity, actively seeking employees from various backgrounds.

Underwriting Support Manager

Company: Liberty Mutual Insurance

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Liberty Mutual is seeking a manager for Surety National Accounts and Subcontract Default Insurance (SDI) Underwriting Support. The role involves managing a team of Underwriting Assistants and Bond Support Specialists, handling policy issuance, bond registration, and contract/commercial bond requests. The manager will also develop and monitor operating and quality standards, ensure compliance with regulatory requirements, and drive consistency throughout the organization. The candidate should have a Bachelor's degree, 5+ years of management experience, and strong communication skills. Liberty Mutual offers a competitive salary range, opportunities for growth, and a supportive work environment.

Oversight (Sr) Director - Managed Access Programs

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Director, Project Management in their Oversight Team - Managed Access for the EMEA region. The role is remote-based and requires recent experience in full-service clinical trials, specifically in Access Solutions. The successful candidate will be accountable for strategic indication or client-specific portfolio management, providing therapeutic expertise in project delivery execution, and driving overall strategy development for proposals. Key skills include comprehensive therapeutic area knowledge, cross-functional project management, excellent communication, leadership, and financial acumen. The company values employee health and wellbeing, promoting a balanced environment for thriving.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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