Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Senior Platform Architect

Company: ServiceNow

Location: Amsterdam, Netherlands / Remote

Posted Jan 24, 2025

Sales Development Manager

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Demand Generation, Marketing Manager

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Jan 24, 2025

Manager, Executive Communications

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Executive Communications professional. The role involves writing engaging communications assets, supporting editorial strategy, tracking trends, and collaborating with various teams. The ideal candidate has a Bachelor's degree, 5-7 years of communications experience, strong project management skills, and the ability to innovate and produce measurable results. The position offers a competitive salary, benefits, and opportunities for career growth.

Account Executive - SMB (DACH Region)

Company: Smartsheet

Location: London, United Kingdom / Remote

Posted Jan 24, 2025

GCP Auditor

Company: RQM+

Location: Remote

Posted Jan 24, 2025

RQM+ is seeking a seasoned Medical Device lead auditor with over 10 years of experience in the Clinical Research industry, specifically in Medical Devices. The candidate must be proficient in Good Clinical Practice, including 21 CFR, ISO14155, ICH GCP, and have expertise in FDA BIMO Audit expectations and ISO20916, EU IVDR. The role involves project management, audit planning, execution, and report issuance. The candidate will also identify opportunities for RQM+ to provide additional support, mentor junior auditors, and maintain training in new regulations. This is a client-facing role requiring strong communication skills, integrity, and the ability to handle challenging situations with diplomacy. RQM+ values its employees, offering a competitive compensation package and a focus on work-life balance.

Digital Transformation Leader

Company: GE Aerospace

Location: Boston, MA / Remote

Posted Jan 24, 2025

Senior Toxicologist

Company: RQM+

Location: Remote

Posted Jan 24, 2025

RQM+ is a leading MedTech service provider with a global team of regulatory and quality experts. They offer comprehensive services including clinical trials, lab services, and reimbursement services, supporting market access for medical devices, digital therapeutics, and diagnostics. The company has deep expertise in all clinical specialties and works with top medical device manufacturers. The Toxicologist position involves technical support for toxicological risk assessment, biological evaluation, and regulatory compliance. Requirements include a degree in Toxicology, technical writing experience, and knowledge of US FDA and European regulations. RQM+ values its employees, offering a rewarding work environment with a focus on work-life balance.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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