Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Enterprise Solution Strategist, Strategy & Planning

Company: Atlassian

Location: Brisbane, Australia / Remote

Posted Jan 24, 2025

Atlassian is hiring an Enterprise Solutions Strategist for its Advisory Services Delivery team. The role involves partnering with customers to solve strategic planning problems, building relationships with leadership, and advocating for deeper engagement with Atlassian's largest enterprise customers. The strategist will help customers get the most out of their Atlassian investment, collaborate with internal and external teams, and potentially travel up to 30% of the time. Atlassian values diversity and offers a range of perks and benefits.

Mechanical Engineering Lead - Radar/Naval

Company: RTX

Location: Remote

Posted Jan 24, 2025

The Vertex Company, a Mississippi-based services solutions provider, is seeking a Mechanical Engineering Lead for the USNS Howard O. Lorenzen. This senior position involves supervising and training day-to-day preventative/corrective maintenance for the Cobra King Radar System. The role requires extensive knowledge in electro-mechanical systems, hydraulic motors, and complex gearboxes. The individual will coordinate and supervise onboard personnel, ensure safe and efficient work, and comply with special programs. Required skills include proven work experience in maintenance and mechanical engineering, analytical skills, and excellent communication. Active DoD SECRET clearance is necessary. Vertex is committed to diversity and inclusion.

SOAR Engineer

Company: Kyndryl

Location: Barrie, Canada / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Cybersecurity Specialist to join their team. The role involves protecting Kyndryl's customers' computer systems and networks from cyber threats, implementing new cybersecurity systems and policies, and conducting penetration testing and threat assessments. The ideal candidate should have 10+ years of hands-on experience in SOC operations, expertise in SIEM/XSOAR environments, and knowledge of common security frameworks. Strong communication skills and the ability to travel up to 50% are also required. Kyndryl values diversity and offers opportunities for career growth and learning.

Principal Solutions Architect

Company: Illumio

Location: Sydney, Australia / Remote

Posted Jan 24, 2025

Illumio, a leader in Zero Trust segmentation, is seeking an experienced Principal Solution Architect. The role involves developing reference architectures, engaging with customers, collaborating with cross-functional teams, providing technical support, and representing the company at industry events. The ideal candidate should have extensive experience in enterprise architecture, particularly in security, cloud, networking, and containerization technologies. They should possess strong technical expertise, deep understanding of Zero Trust frameworks, excellent communication skills, and field experience.

Account Executive - Toronto

Company: ReCharge Payments

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Recharge, a leading subscription platform, is seeking an Account Executive to drive growth by identifying, targeting, and closing new business. The role involves conducting market research, managing the full sales cycle, and using a consultative sales approach to educate customers. The ideal candidate should have 2-5 years of inside technology sales experience, strong communication skills, and proficiency in Salesforce and sales automation tools. Recharge is recognized by Deloitte's Technology Fast 500 and is a Great Place to Work Certified company, offering competitive compensation and benefits.

Regional Marketing Manager - NAM Central

Company: Axonius

Location: Remote

Posted Jan 24, 2025

Axonius is seeking a Central Regional Marketing Manager with 5+ years of B2B marketing experience, preferably in the Central region and technology industry. The role involves developing and executing regional marketing strategies, managing campaigns, aligning with sales teams, analyzing performance, and managing budget. The company offers a competitive salary, stock options, benefits, and an annual bonus. Axonius is a fast-growing cybersecurity startup with a diverse and inclusive workplace.

Account Executive - Japan

Company: Atlassian

Location: Yokohama, Japan / Remote

Posted Jan 24, 2025

Atlassian, a company revolutionizing the software development industry, is seeking an Account Executive for its Japan team. The role involves building and implementing sales strategies to improve product adoption among enterprise customers, coordinating with various teams for a seamless customer experience, and promoting customer success. The ideal candidate should have 5+ years of experience in managing customer relationships, closing strategic sales, and utilizing CRM for performance metrics. Proficiency in Japanese and English is required, with SaaS sales experience and familiarity with Atlassian's products being a plus. Atlassian values diversity and offers comprehensive perks and benefits.

Account Executive

Company: Intradiem

Location: Remote

Posted Jan 24, 2025

Intradiem, a technology company, is revolutionizing customer service through AI-powered Intelligent Automation solutions. They develop innovative solutions for contact center and back-office teams, supporting hundreds of thousands of agents and saving millions annually. Intradiem takes a 'problem-out' approach, collaborating with customers to understand their issues and create tailored solutions. The company values a 'people-first' culture, with a focus on service, craftsmanship, and revolutionary spirit. They are seeking a sales professional with 2-5 years of SaaS or service sales experience, contact center expertise, and a consultative selling approach to join their team.

Manager, Reals APJ

Company: GitLab

Location: Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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