Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Content Creator

Company: Ollie

Location: Remote

Posted Jan 24, 2025

Ollie is a company dedicated to enhancing the lives of pets and their owners by providing human-grade, tailored pet food and health services. They are seeking a Content Creator to develop engaging short-form video content for platforms like Instagram and TikTok. The ideal candidate should have a proven track record in social media content creation, a deep understanding of social media platforms, and strong visual and storytelling skills. The role is remote within the US and offers a competitive salary, company stake, and comprehensive benefits. Ollie values diversity, inclusivity, and continuous improvement.

Customer Enterprise Architect:

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 24, 2025

Director, Law Firm Attorney Management

Company: LegalZoom

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Service Sales Account Manager

Company: Hitachi Energy

Location: Kansas City, MO / Remote

Posted Jan 24, 2025

Senior Product Manager, Network Quality

Company: Field Nation

Location: Remote

Posted Jan 24, 2025

Field Nation is a platform that connects businesses with service professionals, aiming to grow service offerings and empower technicians. The Senior Product Manager Network Quality role is crucial for establishing and maintaining high-quality standards across the marketplace. The role involves leading initiatives to improve provider quality, designing tools and incentives for quality monitoring, and collaborating with cross-functional teams to deliver feature improvements. The ideal candidate should have 5+ years of product management experience, strong analytical skills, and a customer-centric mindset. Field Nation offers a flexible work environment, unlimited paid time off, and competitive benefits.

Senior Software Engineer

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking a software engineer with extensive experience in Golang, cloud technologies, and JavaScript frameworks to join the Agent Productivity Tools (APT) team. The role involves building applications to enhance productivity, automate tasks, and leverage AI/ML technologies. The ideal candidate should have a proven track record in integrating AI/ML APIs, large-scale system development, and experience with AWS, Kubernetes, and other related technologies. The company culture is intense and collaborative, with opportunities for mentoring and innovation.

Senior Account Executive- Architecture & Engineering (A&E) Design- REMOTE

Company: Microdesk, Inc.

Location: Remote

Posted Jan 24, 2025

Symetri USA is seeking a Senior Account Executive with 5-10 years of sales/business development experience in Architecture & Engineering (A&E) Design. The ideal candidate should have a proven track record in securing major clients and closing complex deals. They must understand A&E Design processes and possess excellent communication, presentation, and interpersonal skills. The role involves converting new Premium accounts, leveraging Symetri's full range of products and services, and building relationships with key decision-makers. The position is fully remote, offering a competitive salary and comprehensive benefits package. Symetri, founded in 1989, is a global technology solutions provider for design, engineering, construction, and manufacturing businesses, with a focus on sustainability and performance improvement.

Director, State and Local Government Sales - US Northeast Region

Company: ServiceNow

Location: New York, NY / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Director to build a team and drive new business sales growth in a region. The role involves creating and executing a sales strategy, recruiting and coaching team members, managing forecasts and pipelines, and engaging with C-level executives. The ideal candidate has extensive sales experience, strong strategic thinking, and the ability to build long-term relationships. ServiceNow offers competitive compensation, benefits, and a flexible work environment.

Cyber Security Architect

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Account Development Representative, Enterprise

Company: Illumio

Location: New York, NY / Remote

Posted Jan 24, 2025

Customer Service Representative

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Customer Care professional for a South East Asia & Taiwan role. The ideal candidate will be customer-centric, fluent in English, and have 2+ years of experience in Customer Service. Key responsibilities include managing day-to-day order fulfillment, providing excellent customer service, and collaborating with various departments. The company values Integrity, Intensity, Innovation, and Involvement, and is committed to developing talent and rewarding achievement.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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