Customer Success Jobs in Remote

277,662 open positions · Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Underwriter, Small Commercial Workers’ Compensation/Commercial Auto

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Pie Insurance is a company dedicated to making commercial insurance accessible and straightforward for small businesses. They leverage technology to revolutionize the insurance buying and experiencing process. Their diverse team of builders, dreamers, and entrepreneurs are guided by core values and principles. Underwriters play a crucial role, interacting daily with customers and making significant decisions. The role involves assessing medium to complex risks, underwriting and binding new and renewal coverage, and maintaining strong industry knowledge. The ideal candidate should have a high school diploma or equivalent, a bachelor's degree or equivalent experience preferred, and at least 3+ years of commercial underwriting experience. They should possess strong partner relationship skills, knowledge of workers' compensation and commercial auto underwriting concepts, and the ability to balance high transaction volumes. The company offers competitive compensation, equity, comprehensive health plans, generous PTO, and a future-focused 401k match. Pie Insurance is committed to equal opportunity and has been recognized as a leading place to work.

PhD Data Partner - Writer - US

Company: TELUS Digital

Location: Remote

Posted Jan 24, 2025

TELUS Digital AI is seeking a PhD Data Partner, a remote role with flexible hours. The ideal candidate will have a PhD in English/Writing, strong proficiency in English, and the ability to explain complex concepts concisely. Key responsibilities include developing complex, original question-and-answer pairs, ensuring questions involve multi-step problem-solving, providing detailed solutions, and collaborating with cross-functional teams. The role offers competitive pay rates, ranging from $40 - $50 USD per hour, and the opportunity to join a global AI Community of over 1 million contributors. TELUS International is committed to equal opportunities and diversity.

Software Engineer III, Cloud (Remote, IRE)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a remote candidate for a cloud security role. The successful applicant will work on enriching backend microservices, leveraging CrowdStrike tools, and building cloud-based systems to detect targeted attacks. The role involves collaboration across multiple teams, a focus on quality coding, and the use of technologies like Go, Docker, Kubernetes, and AWS/GCP/Azure. Candidates should have a degree in Computer Science, understanding of scalability and distributed systems, and experience in engineering best practices.

DevOps Engineer

Company: Zoom

Location: Hinganghāt, India / Remote

Posted Jan 24, 2025

The job posting for a ZPZCX DevOps monitoring engineer at Zoom involves building, deploying, and supporting monitoring infrastructure and tools for critical products like Zoom Phone and Contact Center. Responsibilities include designing zero-downtime services, implementing disaster recovery, troubleshooting production issues, and collaborating with vendors and engineering teams for security and service availability. The role requires a Bachelor's degree, 5+ years of experience in monitoring and DevOps engineering, and proficiency in tools like GIT, Kubernetes, Docker, Prometheus, Grafana, AWS services, and scripting languages. Zoom offers a structured hybrid work approach and competitive benefits.

Manager, G&A Finance Business Partner

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

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