Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Senior Software Engineer

Company: Podium

Location: Remote

Posted Nov 29, 2025

Podium is seeking a FullStack Software Engineer in Brazil to develop scalable AI-driven systems that modernize dealership communication and transactions. The role involves collaborating across teams, continuously improving the platform, and contributing to a culture of learning and innovation. The company offers a remote-first work environment, generous benefits, and an equal opportunity employer policy.

Settlement Support Coordinator

Company: InvestorKit

Location: Remote

Posted Nov 29, 2025

The role of a Settlement Support Coordinator at InvestorKit is critical in delivering an exceptional client experience from the moment a property goes unconditional to the successful completion of settlement. The coordinator is the primary point of contact, responsible for coordinating all aspects of the settlement journey, including liaising with internal teams and external stakeholders. The role allows Senior Property Acquisitions Analysts to focus on sourcing and securing properties while the coordinator takes ownership of the post-purchase experience. The coordinator's dedication, systems discipline, and communication skills directly impact InvestorKit's reputation and the long-term satisfaction of its clients.

Senior Software Development Engineer (Storefront)

Company: Recharge

Location: Remote

Posted Nov 29, 2025

The Storefront Team at Recharge is responsible for high-performance storefront widgets and backend services. They handle 25M+ sessions per day and require high performance and stability. The team works with a modern tech stack including Python, React, GCP, and more. They value remote work, collaboration, rapid iteration, and engineering excellence.

Product Operations Lead - MetaMask

Company: Consensys

Location: Remote

Posted Nov 29, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. They have been at the forefront of innovation since 2014, pioneering technological developments within the web3 ecosystem. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on. Their mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

Sales Development Representative - Twilio.org

Company: Twilio

Location: Remote

Posted Nov 29, 2025

Twilio is seeking a Sales Development Representative to join their team and play a key role in growing their social impact. The role involves lead qualification, net new customer acquisition, and solution selling within nonprofit SMB accounts. The ideal candidate should have experience in selling and closing in the cloud communications platform market, and a deep personal interest in the social impact market.

Staff Applied AI/ML Engineer - Growth

Company: Gusto, Inc.

Location: Remote

Posted Nov 29, 2025

The role is for a technical leader to drive customer-facing upsell motions at Gusto. The responsibilities include improving a model-driven recommendation platform, building lead scoring, and predicting customer preferences. The ideal candidate should have 7+ years of experience in building and deploying end-to-end ML/AI systems, deep expertise in advanced ML methods, and strong programming skills in Python.

Staff Data Scientist - Ads

Company: Reddit

Location: Remote

Posted Nov 29, 2025

Reddit's job posting highlights a remote-friendly, data science role focused on advertiser growth and innovation. The position offers high impact and autonomy, with competitive benefits and a collaborative team environment.

Staff Product Designer - Dashboard

Company: Stripe

Location: Remote

Posted Nov 29, 2025

Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Product Design team, including the Dashboard team, focuses on creating user-friendly experiences. The role involves designing and prototyping dashboard experiences, collaborating with cross-functional teams, and presenting work to leadership.

Implementation Engineer - Medical Imaging

Company: PaxeraHealth

Location: Remote

Posted Nov 29, 2025

This job posting promotes a remote position at PaxeraHealth Corp in the healthcare IT field, highlighting opportunities for technical support, collaboration with cross-functional teams, and benefits like competitive salary, health insurance, and a friendly work environment. The company emphasizes innovation, excellence, and growth potential.

Specialist - Community Support

Company: Kickstarter PBC

Location: Remote

Posted Nov 29, 2025

The text describes the role of a Community Support Specialist at Kickstarter, including responsibilities such as answering support tickets, maintaining quality standards, and collaborating with internal stakeholders. The ideal candidate should be based in Singapore, fluent in English and Mandarin, have customer service experience, and possess a positive, solutions-oriented attitude.

Customer Experience Lead (Operations Support)

Company: Trafilea

Location: Remote

Posted Nov 29, 2025

Trafilea is a consumer tech platform focused on transformative brand growth. They build and scale their own digitally native brands using AI, automation, and operational excellence. The company is looking for a Customer Experience Team Leader to improve the shopping experience for their apparel store customers.

Product Manager - Open Source Software

Company: DataHub

Location: Remote

Posted Nov 29, 2025

The job description for a Product Manager at DataHub highlights the role's focus on guiding products from ideation to launch, working cross-functionally with various teams, and building a roadmap for the company's Open Source Software project. The role involves advocating for the OSS community, understanding user needs, and studying the data ecosystem. The ideal candidate should have experience in product management, working with OSS software, and a deep understanding of the data space.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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