Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Staff Software Engineer - Backend

Company: HubSpot

Location: Remote

Posted Nov 29, 2025

HubSpot is seeking a Staff Engineer to lead a team of 35 engineers in developing and operating their load balancing and CDN infrastructure. The role involves hands-on technical contributions, technical leadership, and mentoring. The ideal candidate should have experience in designing and delivering complex, performant, reliable, and scalable distributed systems in a cloud environment, with proficiency in Java, C, Go, C++, or Rust. The company offers a competitive compensation package and benefits.

Digital Growth Marketing Manager

Company: Pipe17

Location: Remote

Posted Nov 29, 2025

Pipe17 is seeking a versatile and results-driven Digital Growth Marketing Manager to lead integrated campaigns, manage content and web assets, partner with external vendors, and drive measurable pipeline growth. The role requires experience in B2B marketing, AI fluency, and the ability to thrive in a fast-paced startup environment.

Senior Director, Sales - Microsoft Partnership

Company: Tanium

Location: Remote

Posted Nov 29, 2025

The Senior Director of Sales for the Microsoft Partnership at Tanium is responsible for driving Microsoft Sourced and Influenced New Annual Recurring Revenue. The role involves expanding and deepening Tanium's strategic relationship with Microsoft, collaborating with Microsoft's Sales Partner Security and Azure organizations, and driving cross-functional alignment on go-to-market execution. The ideal candidate has 10-15+ years of sales experience, a strong track record of quota overachievement, and established relationships with mid-level and senior leaders in Microsoft's sales organization.

Customer Success Manager

Company: Tines

Location: Remote

Posted Nov 29, 2025

The Customer Success Manager role at Tines is a critical position in the company's growth trajectory. The role involves driving adoption, expanding usage across the customer base, and ensuring customers realize the full potential of the platform. The CSM will work closely with various teams, including Sales, Support, Marketing, and internal resources, to support customers from onboarding to renewals. The ideal candidate will have 3-5 years of experience in a technical account management, customer success, or post-sales role at a technology company, experience with SaaS solutions for technical teams, and knowledge of APIs.

Corporate Counsel

Company: H1

Location: Remote

Posted Nov 29, 2025

H1's mission is to provide equitable healthcare through data and AI. They seek a Corporate Counsel with legal and tech expertise, offering competitive compensation and a supportive work environment.

Strategic Finance Associate

Company: Consensys

Location: Remote

Posted Nov 29, 2025

Consensys is a leading blockchain and web3 software company pioneering innovation in the ecosystem. Their mission focuses on making decentralized web accessible, with products like MetaMask and Infura. The finance team seeks a Strategic Finance Associate to drive financial insights and support growth, emphasizing blockchain expertise and collaborative problem-solving in a dynamic startup environment.

Operations Specialist - Vendor Management

Company: Myriad360

Location: Remote

Posted Nov 29, 2025

The job description outlines the role of an Operations Specialist in Vendor Management Subcontract within the Service Operations team. The role involves strengthening operational efficiency, driving profitability, managing subcontractors, bid and proposal handling, documentation oversight, schedule management, performance reporting, vendor assessments, compliance management, and identifying opportunities to expand and optimize the vendor ecosystem. The ideal candidate should have 2-4 years of experience in strategic operations, project coordination, or vendor/subcontractor management, strong analytical and organizational skills, and experience in vendor assessment systems, contract negotiation, and compliance management.

Enterprise Account Manager

Company: Immersive

Location: Remote

Posted Nov 29, 2025

Immersive is a leader in people-centric cyber resilience, partnering with enterprise organizations to build cyber resilience and tackle cyber threats. They offer a SaaS platform that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations. The company is hiring for a Senior Enterprise Account Manager role, seeking a senior sales person with experience in the cybersecurity sector. The role involves building relationships with CISOs, winning large-scale enterprise business, and educating the market on their groundbreaking cybersecurity solution.

Product Designer

Company: CareMessage

Location: Remote

Posted Nov 29, 2025

The job posting is for a Product Designer role at a health technology company. The role involves designing solutions for vulnerable patients, collaborating with cross-functional teams, and owning the end-to-end user experience. The company values empathy, collaboration, and a data-driven approach to design.

Senior Manager - Google Cloud

Company: Myriad360

Location: Remote

Posted Nov 29, 2025

The role of Google Practice Leader at Myriad360 involves strategic leadership, sales enablement, operational excellence, and partnership development to drive growth and success of the Google Cloud business. The ideal candidate should have extensive experience in technology sales, leadership, and practice management within the Google or cloud ecosystem.

Senior Payments Operations Manager

Company: Airbnb

Location: Remote

Posted Nov 29, 2025

The role of Senior Payments Operations Manager for Procedures Standards & GTM Readiness at Airbnb involves leading the development, standardization, and execution of global payments procedures and standards. The position focuses on operationalizing the payments platform, building policies and processes, and ensuring seamless, transparent, and trusted payment experiences for guests and hosts. The role requires 12+ years of experience in payments, fintech, or financial services, with a strong understanding of payins, payouts, operational workflows, forecasting, and exception management.

Federal Contracts Administrator

Company: GuidePoint Security

Location: Remote

Posted Nov 29, 2025

The Federal Contracts Administrator role involves reviewing and negotiating contracts to achieve business objectives while mitigating risk. Responsibilities include managing the contract lifecycle, ensuring compliance with company standards, and working with the management team to implement long-term processes. The role requires a bachelor's degree or equivalent experience, 12 years of experience in legal and federal contracts, and excellent communication and negotiation skills.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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