Customer Success Jobs in Remote

Positions 277,662 Updated daily

Looking for Customer Success jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the Remote area.

Supervisor Global Customer Care - PAM

Company: First Advantage

Location: Remote

Posted Nov 29, 2025

The job posting is for a Supervisor Global Customer Care Premier Accounts role at First Advantage. The role involves leading a team of 10-15 Customer Account Specialists, driving performance, ensuring quality and compliance, and fostering engagement. The ideal candidate should have proven leadership experience, strong communication and coaching skills, a customer-first mindset, and the ability to thrive in a fast-paced environment.

Associate Customer Experience Specialist (Japanese-English Bilingual)

Company: First Advantage

Location: Remote

Posted Nov 29, 2025

The job posting is for an Associate Customer Experience Specialist role that requires fluency in Japanese and English. The role involves providing empathetic, high-quality support to clients and candidates via voice, chat, and email. The position offers opportunities for career growth, skill development, and being part of a global team that values excellence, collaboration, and continuous learning.

Senior Full Stack Software Engineer

Company: Tillster, Inc.

Location: Remote

Posted Nov 29, 2025

The job posting is for a Senior FullStack Software Engineer position at Tillster, a global leader in digital ordering and customer engagement solutions. The role involves contributing to the design, development, and support of scalable integrated business systems across web, cloud, and enterprise platforms. The position offers a competitive salary range of $135,000 to $165,000, along with comprehensive benefits including health, holidays, PTO, retirement, and education assistance programs.

Software Engineering Manager - Accounts

Company: Visa

Location: Remote

Posted Nov 29, 2025

Pismo is a technology company providing banking solutions, collaborating with Visa to address technological challenges. The Accounts team manages customer data and enhances platform experiences. The role involves leading technical teams, ensuring security, and maintaining high standards in a remote position.

Senior Product Designer

Company: Automattic Careers

Location: Remote

Posted Nov 30, 2025

Automattic, the company behind WordPress, Jetpack, Tumblr, WooCommerce, and Simplenote, is seeking experienced Product Designers to help design exceptional products for millions of users. The role involves designing from start to finish, collaborating with engineers, marketers, and support teams, and contributing to open-source and design communities. The company values remote work, diversity, and global collaboration.

Senior Property Acquisition Analyst

Company: InvestorKit

Location: Remote

Posted Nov 29, 2025

The role of a Senior Property Acquisitions Analyst at InvestorKit involves leading acquisition efforts, sourcing and negotiating high-quality properties, conducting due diligence, collaborating with various teams, and ensuring a smooth client experience. The position requires attention to detail, negotiation skills, property knowledge, and execution discipline. The company values include trust, data-driven decisions, and improving clients' lives through successful property investments.

Senior Technical Project Manager - Mobile

Company: iRhythm

Location: Remote

Posted Nov 29, 2025

iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to deliver clinically actionable information. iRhythm is shaping a future where everyone can access the best possible cardiac health solutions. The company values collaboration, innovation, and putting patients first.

Finance Systems Manager

Company: Xplor

Location: Remote

Posted Nov 29, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage their operations and grow. They offer a unified platform for payments, financial systems, and integrations, with a focus on simplicity, purpose, and creating lasting communities. The company values diversity and inclusion, and offers benefits such as parental leave, volunteer days, and mental health support.

Product Director - Security

Company: Gcore

Location: Remote

Posted Nov 29, 2025

Gcore is an international cloud and edge leader seeking an experienced Product Director for Security to lead their growing suite of security products. The role involves owning the strategy, roadmap, and P&L for the Security business line, driving growth and innovation through collaboration with engineering, sales, marketing, and operations. Gcore offers a competitive benefits package and values its employees.

Content Enrichment Specialist

Company: 1021 Creative

Location: Remote

Posted Nov 30, 2025

The Content Enrichment Specialist role involves reviewing, analyzing, and curating video content for a client. The position requires excellent communication skills, adaptability, and a deep understanding of pop culture and social media trends. The role offers remote work, flexible hours, and the opportunity to work with a multicultural team.

Director of Analytics - Marvel Strike Force

Company: Scopely

Location: Remote

Posted Nov 29, 2025

Scopely is seeking a Director of Analytics to lead analytics for Marvel Strike Force, a top mobile RPG. The role involves setting strategic direction, managing a team, performing hands-on analytics, and collaborating cross-functionally to drive player experience and financial success.

Customer Success - Strategic

Company: ElevenLabs

Location: Remote

Posted Nov 30, 2025

ElevenLabs is a leading audio AI company with rapid growth and innovative solutions. They focus on creating accessible technology through advanced AI models and offer impactful opportunities for talented professionals. The company emphasizes excellence, global collaboration, and customer success while showcasing achievements like a $33 billion valuation and expanding product offerings.

Frequently Asked Questions

What are typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level Customer Success Representatives earn $55k–$70k annually, including modest performance bonuses. Mid‑level Customer Success Managers command $70k–$100k plus renewal‑based incentives. Senior leaders such as CS Directors or VP of Success often reach $100k–$150k, with significant equity and bonus potential tied to company growth.
Which skills and certifications are most valuable for advancing in Customer Success?
Core skills include data analytics (SQL, Excel), CRM mastery (Salesforce Service Cloud, Zendesk), NPS and CSAT analysis, and stakeholder communication. Certifications such as Gainsight Certified Success Manager, Totango Certified Practitioner, or Customer Success Foundation (CSF) enhance credibility. Proven expertise in automation tools (Zapier, HubSpot) and cloud platforms (AWS, Azure) also boosts career prospects.
Is remote work common for Customer Success positions?
Yes – over 70% of current listings allow full remote or hybrid arrangements. Successful remote CS roles require strong asynchronous communication, proficiency with collaboration tools (Slack, Teams), and experience using cloud‑based CS platforms like Gainsight and Intercom.
What career progression paths exist within Customer Success?
Typical trajectories start with Customer Success Representative, progress to Customer Success Manager, then to Senior CS Manager or CS Ops Analyst. From there, professionals can move into Enterprise CS Lead, Director of Customer Success, and ultimately VP or Chief Customer Officer. Each step adds responsibility for larger account portfolios, strategic initiatives, and cross‑department leadership.
What industry trends are shaping the future of Customer Success?
The shift toward AI‑powered customer support, predictive churn analytics, and data‑driven health scoring is accelerating. SaaS and fintech companies increasingly embed CS teams into product development pipelines. Automation of onboarding workflows, integration of customer feedback into roadmap decisions, and a focus on customer advocacy programs are defining the next wave of CS excellence.

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