Customer Success Jobs in USA

244,099 open positions · Updated daily

Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.

Group Product Manager

Company: LearnLux

Location: USA

Posted Jan 25, 2025

LearnLux, a remote-first company backed by prominent investors, is seeking a Group Product Manager to drive strategic direction and execution of their product suite. The role involves defining a 12+ month product strategy, emphasizing scalability, engagement, and value creation for clients and users. The ideal candidate should have 10+ years of experience in product management, technical leadership, or complex business environments, with a proven track record in enterprise SaaS or fintech. They should also have strong understanding of agile software development processes, exceptional communication skills, and proficiency in data-driven decision-making. The role offers a competitive salary, comprehensive benefits, and opportunities for continuous learning and growth in a fast-growing startup.

Senior Growth Analyst - Marketing Campaigns

Company: Scribd

Location: USA

Posted Jan 25, 2025

Scribd is seeking a Senior Growth Analyst to join their business strategy and analytics team. The role involves collaborating with growth, product marketing, and creative teams to establish measurement frameworks, analyze and refine multichannel marketing strategies, and provide actionable insights to stakeholders. The ideal candidate should have 3+ years of experience in growth analytics, expertise in data analysis and visualization tools, and strong communication skills. Scribd offers a competitive salary range, comprehensive benefits, and a flexible work environment.

Product Manager - FigJam

Company: Figma

Location: USA

Posted Jan 25, 2025

Figma is seeking an experienced Product Manager to lead the vision, strategy, and execution for FigJam, an online whiteboard tool for team collaboration. The role involves guiding the product development lifecycle, collaborating with cross-functional teams, conducting market research, and building innovative workflows. The ideal candidate has 4+ years of experience as a full-time Product Manager, experience working with designers or creative professionals, and a track record of shipping high-quality software products. Figma values continuous learning and growth, encouraging applicants who are excited to develop their skills.

Head of Global Agency Development

Company: StackAdapt

Location: USA

Posted Jan 25, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is hiring a Head of Agency Partnerships. The ideal candidate will be a dynamic leader with extensive experience in media and ad tech, fostering high-performing partnerships across agencies. They will serve as a trusted advisor to global agency partners, drive thought leadership, and enhance revenue streams. The role involves building a new Global Agency Development team, collaborating cross-functionally, and representing StackAdapt at industry events. StackAdapt offers a competitive salary, comprehensive benefits, and a supportive culture.

Account Executive - Fintech Named Accounts

Company: Plaid

Location: USA

Posted Jan 25, 2025

Plaid, a fintech company founded in 2013 and headquartered in San Francisco, aims to revolutionize financial interactions. They provide tools and experiences for developers to create their own financial products, powering apps like Venmo, Chime, and Robinhood. Plaid's network covers 12,000 financial institutions across the US, Canada, UK, and Europe. The company is dedicated to improving financial health and is seeking a sales professional with 7+ years of experience to help Fintech customers achieve their unique goals.

Global Head of Field Marketing

Company: JumpCloud

Location: USA

Posted Jan 25, 2025

JumpCloud is seeking an experienced field and events marketing leader to oversee its global field marketing program. The role involves aligning the global field marketing strategy with the needs of the sales team across regions, focusing on partner activations in EMEA and APAC, and driving a dedicated event strategy for the MSP segment in North America. The ideal candidate should possess experience in global field marketing, events management, program management, and partner marketing. Key responsibilities include overseeing a team of global field marketing managers, partnering with marketing, sales, and key VAR/distributor partners, and improving event attribution and reporting post-event.

Demand Gen Account Executive

Company: NimbleRx

Location: USA

Posted Jan 25, 2025

Nimble is a healthtech company aiming to revolutionize healthcare by simplifying access, understanding, and management. They are building the largest and most loved pharmacy business globally, driven by technology and focused on enhancing patient and pharmacist experiences. The company fosters a collaborative culture, tackling challenges head-on and growing rapidly. As a Demand Gen Account Executive, you'll identify potential healthcare organizations, qualify leads, and utilize inbound and outbound strategies to generate meetings for the sales team. Nimble offers a high-growth, mission-driven environment with opportunities for career development, a comprehensive benefits package, and a commitment to diversity, inclusion, and belonging.

Director of Product - Messaging Channels

Company: ActiveCampaign

Location: USA

Posted Jan 25, 2025

The Product Director of Channels will own the strategy and execution for SMS, WhatsApp, and email channels. They will lead a team of Product Managers, collaborating with various departments to deliver innovative solutions that drive growth. The role involves defining the vision and roadmap for these channels, ensuring high-quality outcomes, and launching new product offerings. The ideal candidate should have extensive product management experience, particularly in communication products, and a strong strategic mindset.

Sales Data Analyst

Company: Clipboard Health

Location: USA

Posted Jan 25, 2025

The company is seeking a skilled Sales Data Analyst to join their team. The ideal candidate should have a strong background in data analytics, proficiency in spreadsheet formulas and SQL, and experience with CRM tools like Salesforce. The role involves analyzing sales data, developing advanced Excel spreadsheets, utilizing SQL for data extraction, collaborating with cross-functional teams, generating reports, and conducting ad-hoc analyses. The company values analytical skills, attention to detail, and the ability to work independently and collaboratively in a fast-paced environment.

Senior UX Copywriter

Company: Scribd

Location: USA

Posted Jan 25, 2025

Scribd is seeking an experienced UX writer for a part-time contract role, with potential for full-time. The role involves crafting compelling copy for three brands, collaborating with cross-functional teams, and continuously improving based on feedback and metrics. The ideal candidate has 5+ years of UX writing experience, strong collaboration skills, and a customer-centric mindset. Scribd offers flexibility, impact, growth opportunities, and a supportive culture.

Senior Customer Success Engineer

Company: Apollo

Location: USA

Posted Jan 25, 2025

Apollo is seeking a Senior Customer Success Engineer to join their Enterprise Solutions team. The role involves building deep relationships with high-revenue, high-potential accounts, guiding them through complex challenges, and celebrating their successes. The ideal candidate should have 7+ years of experience in a technical customer-facing role, a strong understanding of software development and APIs, and proven experience managing high-value accounts. The position is fully remote and open to candidates based in the US or Canada, with work hours aligned to PST or MST time zones. Apollo offers competitive compensation, equity, and benefits, including medical plans and vision benefits.

Staff Product Manager - Data Platform

Company: Webflow

Location: USA

Posted Jan 25, 2025

Webflow, a leading visual development platform, is seeking a highly experienced Staff Product Manager for its Data Platform team. The role involves defining and executing the vision for the data infrastructure, working closely with engineering and cross-functional teams, and ensuring data quality and compliance. The ideal candidate should have 7+ years of product management experience, a strong technical background, and experience with cloud-based data solutions. Webflow offers competitive compensation, comprehensive benefits, and a culture that values equality and inclusivity.

Frequently Asked Questions

What are the typical salary ranges for Customer Success roles at different seniority levels?
Entry‑level CSMs earn $55k–$70k, mid‑level (2–5 yrs) $70k–$90k, senior (5+ yrs) $90k–$120k, and Director/VP roles $120k–$160k+ in the U.S., with higher ranges in tech hubs.
What skills and certifications are most valuable for Customer Success professionals?
Proficiency in Gainsight, Totango, or Zendesk, data analysis with SQL or Excel, strong communication, and certifications like Gainsight Certified Success Manager (GCSM) or Certified Customer Success Manager (CCSM) boost credibility.
Are Customer Success positions available for remote work?
Yes—over 80% of openings allow full‑time remote or hybrid arrangements, especially in SaaS, fintech, and e‑commerce sectors. Remote roles often require 24/7 availability for global accounts.
What career progression paths exist within Customer Success?
Typical progression moves from Onboarding Specialist to CSM, then to Senior CSM or Account Manager, followed by Customer Success Manager Lead, Director, and VP of Customer Success, with each step adding strategic and budget‑ownership responsibilities.
What are the current industry trends shaping Customer Success?
Trends include AI‑driven health metrics, proactive churn prevention, cross‑sell automation, and the rise of Customer Success Ops teams that focus on process scale and data governance.

Related Pages