Customer Success Jobs in USA
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Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.
Account Manager
Company: Array
Location: USA
Posted Jan 25, 2025
Array is a financial innovation platform that offers a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace. They are seeking an Account Manager with 10+ years of B2B2C experience to manage client relationships, identify new business opportunities, and drive product sales. The role involves upselling, cross-selling, and managing renewals. Array provides comprehensive benefits including full medical coverage, unlimited PTO, 401k match, and more. The company values diversity, equity, and inclusion, and is committed to equal employment opportunities.
Software Engineer (L1) - Voice Connectivity
Company: Twilio
Location: USA
Posted Jan 25, 2025
Twilio is seeking a Software Engineer L1 for Video and Voice to join their team. The role involves evolving Twilio's Voices Security and Traffic Management platform using cutting-edge technologies. The engineer will work on real-time services with high throughput and low latency, collaborate with cross-functional teams, and gain deep industry insights. Required qualifications include a Bachelor's degree in Computer Science, 1 year of hands-on experience, and proficiency in at least one Frontend and one Backend language. The role is remote but not eligible for hiring in CA, CT, NJ, NY, PA, or WA.
Senior Director - Business Development
Company: 1Password
Location: USA
Posted Jan 25, 2025
1Password is seeking a Senior Director of Business Development with 8+ years of experience in leading business development or sales teams. The role involves developing and scaling outbound and inbound programs, partnering with marketing and product teams, and utilizing analytics to drive continuous enhancements. The position is remote within Canada and the US, with a base salary between $181,000 USD and $245,000 USD (or CAD equivalent). Benefits include health, dental, 401k, generous PTO, wellness programs, and company equity.
Product Marketing Manager - Startups
Company: Stripe
Location: USA
Posted Jan 25, 2025
Stripe, a financial infrastructure platform for businesses, is seeking an experienced product marketer to shape the roadmap, drive launches, and grow adoption of Stripe products for startups. The role involves developing messaging and positioning, crafting narratives, and engaging teams across sales, campaigns, demand generation, and product to drive awareness, pipeline, and revenue. The ideal candidate should have 7+ years of product marketing experience, preferably in B2B settings, with a strong focus on creating incredible customer experiences and a users-first mindset.
Software Engineer (L1) - Identity Engineering
Company: Twilio
Location: USA
Posted Jan 25, 2025
Twilio is seeking a motivated Software Engineer to join their Email Identity team. This role is ideal for new graduates with early career experience who are passionate about creating reliable, scalable, and testable software. The Customer Lifecycle group is central to Twilio's continued growth, and this position is needed to help the Email Identity engineering team build and maintain the email communications platform. The ideal candidate should have a Bachelor's degree in Computer Science, Engineering, or a related field, and at least 1 year of software development experience. Proficiency in modern programming languages such as Ruby, Go, Python, Java, or C++ is required. The role involves designing, developing, testing, and deploying Identity features, participating in Agile ceremonies, managing work using GitHub, Jira, and build-deploy systems, and ensuring clear documentation of projects. Twilio values diverse experiences and encourages everyone who meets the required qualifications to apply.
Senior Manager - Training and Content Management
Company: hims & hers
Location: USA
Posted Jan 25, 2025
The Senior Manager Training and Content Management will lead a team of Training Specialists, Instructional Designers, and Content Analysts, focusing on delivering exceptional training and content for world-class customer experiences. This role involves leadership and team development, program development, content management, cross-functional collaboration, continuous improvement, strategic influence, and industry expertise. The ideal candidate should have 8+ years of experience managing training teams, expertise in instructional design, strong organizational skills, analytical skills, and excellent communication abilities. The company offers competitive compensation, unlimited PTO, comprehensive health benefits, an ESPP, employee discounts, 401k benefits, and offsite team retreats.
ABM Campaign Manager
Company: Mattermost
Location: USA
Posted Jan 25, 2025
Mattermost is seeking a dynamic ABM Campaign Manager to join their growing marketing team. The role involves developing, executing, and optimizing highly personalized multichannel campaigns targeting key accounts across priority verticals. The ideal candidate should have a strategic mindset, a hands-on approach to campaign management, and a proven track record in creating high-impact ABM programs. They will oversee the overall email marketing program, ensuring alignment across all campaigns and maintaining best practices for segmentation, automation, and performance optimization. The role requires collaboration with sales, product marketing, and demand generation teams to develop personalized account journeys and build audience segments based on account intent, firmographics, and engagement data. The candidate should have 35+ years of experience in B2B and/or B2G marketing with a focus on account-based marketing, demand generation, or field marketing. They should also have expertise in email marketing best practices and experience with marketing technologies and ABM platforms.
Software Engineer - Ruby Infrastructure
Company: Gusto, Inc.
Location: USA
Posted Jan 25, 2025
The Staff Engineer on the Product Infrastructure RubyRails team at Gusto is responsible for improving developer productivity through tooling, APIs, and feedback mechanisms. This role involves seeking out inefficiencies, ideating solutions, and collaborating with various teams to deliver end-to-end product experiences. The ideal candidate should have 5+ years of experience in software development and architecture using RubyRails, experience in building tooling, and strong communication skills.
Manager - DevSecOps
Company: American Specialty Health Incorporated
Location: USA
Posted Jan 25, 2025
American Specialty Health Inc is hiring a Manager DevSecOps for their Consumer Technology QA department. The role involves managing a portion of the DevSecOps engineers, fostering collaboration, and implementing DevOpsQuality Assurance practices. Responsibilities include leading a team, developing project plans, coordinating activities, evaluating performance, and managing key performance indicators. Qualifications include a Bachelor's degree in technology, minimum three years of experience managing technology platforms, and experience with Agile methodologies. Core competencies include strong collaboration skills, network troubleshooting, and Azure cloud experience.
Senior Security Consultant - GRC
Company: GuidePoint Security
Location: USA
Posted Jan 25, 2025
The job description outlines a role that involves delivering successful consulting engagements across multiple governance offerings, performing maturity assessments against NIST CSF and other best practice security frameworks, leading engagements for large multinational organizations, and establishing strong relationships with customers. The role requires a minimum of 3 years of direct experience in GRC-related consulting services, a strong understanding of security frameworks, and excellent communication skills. Preferred experience includes demonstrated experience with data governance and protection programs, risk assessment methodologies, and cybersecurity assessments for M&As. Standard industry certifications are preferred.
Director of RevOps
Company: Cobalt
Location: USA
Posted Jan 25, 2025
Cobalt, a remote-first company founded in 2013, is seeking a Director of RevOps to lead and develop Sales and Marketing Operations. The role involves building a high-performing RevOps team, designing annual GTM strategies, and collaborating with FP&A to translate plans into financial projections. The ideal candidate should have 10-15 years of experience in Sales Ops, Revenue Ops, or management consulting, with a proven track record in leadership and a global mindset. Cobalt offers competitive compensation, benefits, and opportunities for growth in a rapidly expanding industry.
3PL Fulfillment Manager
Company: Trafilea
Location: USA
Posted Jan 25, 2025
Trafilea, a dynamic and innovative Tech Ecommerce Group, is seeking a 3PL Fulfillment Manager. The role involves managing and optimizing end-to-end processes for inbound and outbound operations across all 3PL warehouses. The manager will ensure performance in inbound inventory, outbound returns, and continuous improvement of processes. They will also be responsible for strategy initiatives, omnichannel strategy, packaging improvements, 3PL expansion, and new businesses audits. The ideal candidate should have at least 35 years of experience in operations, knowledge of supply chain processes, and strong experience with MS Excel, Tableau, Lucidchart, SQL, and MS Access. Trafilea offers a collaborative, dynamic work environment with opportunities for professional and personal growth, a commitment to diversity, equity, and inclusion, and a great benefits package including remote work and learning subsidies.