Customer Success Jobs in USA
244,099 open positions · Updated daily
Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.
Account Manager, Mid-Market
Company: OneSignal
Location: USA
Posted Jan 19, 2025
The company is looking for an experienced Account Manager to scale their business by building strong client relationships and driving growth. The role involves managing and growing revenue within MidMarket accounts, identifying growth opportunities, and evangelizing the product. The ideal candidate should have 4+ years of software sales experience, knowledge of regional accounts culture, and a track record of hitting or exceeding sales quotas. The position offers a base salary between $100,000 to $120,000 with an expected OTE between $175,000 and $200,000 per year.
Manager Technology - ERP & Business Apps
Company: iHerb
Location: USA
Posted Jan 19, 2025
The IT Manager role involves leading a team of SAP Basis, BTPCPI, ABAP, and SAP Security administrators to manage the SAP landscape and related systems. Key responsibilities include providing technical guidance, managing governance and compliance, and overseeing system troubleshooting, problem-solving, capacity planning, and performance optimization. The ideal candidate should have extensive SAP Basis Administration experience, in-depth knowledge of RISE with SAP CAS offerings, and strong leadership and project management skills. They should also be proficient in SAP Security roles and profiles management, integration scenarios using SAP CPI, and cloud infrastructure. The role requires coordinating with internal and external teams, managing third-party vendors, and ensuring data privacy and security compliance.
Sr. HRBP - Tech
Company: hims & hers
Location: USA
Posted Jan 19, 2025
The job posting is for a Senior HR Business Partner role, requiring 10+ years of HR experience in Product or Engineering, and a deep understanding of HR practices within the technology sector. The role involves collaborating with senior leadership, overseeing development and retention strategies, serving as a trusted advisor, leading performance evaluations, and guiding teams through organizational changes. The ideal candidate should possess excellent communication and problem-solving skills, interpersonal strengths, and knowledge of local labor laws. Benefits include competitive salary, unlimited PTO, comprehensive health benefits, ESPP, employee discounts, 401k benefits, offsite team retreats, and more.
Software Engineer - Infrastructure & Platform (Senior / Staff)
Company: Monarch Money
Location: USA
Posted Jan 20, 2025
Monarch, a financial management product, has seen rapid organic growth since its public launch in early 2021. The company is well-funded by top venture firms and angel investors, and its founding team consists of product-driven serial entrepreneurs. Monarch is passionate about building a company, product, and brand that both customers and employees love. The company is fully remote and open to applicants within a 5-hour time zone difference of US Pacific Time. As an Infrastructure Engineer, you will play a critical role in growing and evolving Monarch's infrastructure backbone and developer platform, working with autonomy and owning full implementation of your projects. The role involves leading the development of software solutions to enhance cloud efficiency, influencing platform features, providing infrastructure support, and participating in an on-call rotation.
SEO Software Engineer
Company: ElevenLabs
Location: USA
Posted Jan 19, 2025
ElevenLabs, a global team of passionate and innovative individuals, is seeking a Software Engineer with significant experience in SEO to double down on their proven SEO channel. The role involves building programmatic pages, working with the Growth Marketer to map out SEO-focused content, and designing an engaging blog template. The company, which has closed Series B funding at a $11B valuation, is backed by leading names in tech and AI. They are looking for exceptional individuals who combine technical excellence with ethical awareness, driven by a desire to make content universally accessible.
Head of B2B Marketing
Company: TeamSnap
Location: USA
Posted Jan 20, 2025
TeamSnap, a sports and communication platform, is seeking a Head of Marketing for its B2B business lines. The role involves leading end-to-end marketing strategy, demand generation, content marketing, customer marketing, and marketing innovation. The ideal candidate should have 12+ years of B2B SaaS marketing leadership experience, be data-driven, an inspiring people leader, and have exceptional executive communication skills. TeamSnap offers a remote-first environment with unlimited PTO, premium health coverage, a learning and development stipend, and more. The company is committed to equitable compensation, starting at $220,000, and is dedicated to fostering a culture of trust, accountability, inclusivity, and growth.
Senior Art Director
Company: Found
Location: USA
Posted Jan 19, 2025
Found is a company that provides tools for self-employed individuals to manage their finances more efficiently, automating tasks such as taxes and expense tracking. They are seeking an art director with 8+ years of experience to shape and evolve their brand voice across all touchpoints, from initial customer encounters to long-term relationships. The role involves designing for diverse projects, creating detailed mockups, developing an iterative approach, expanding visual design systems, collaborating on program planning, communicating ideas, and managing projects. The ideal candidate should have a scientific approach, excellent communication skills, a growth mindset, and strong proficiency with tools like Figma and Adobe CC.
Sr Engineering Manager - Payroll Experiences
Company: Gusto, Inc.
Location: USA
Posted Jan 19, 2025
Gusto is seeking a Senior Engineering leader to oversee the cross-functional strategy for its Payroll Experiences team, which includes more than 15 people across Engineering, Product Management, Design, and Data Science. The role involves leading the engineering team, working cross-functionally with design and product management leadership, driving product and platform development, understanding customer pain points, and devising solutions. The ideal candidate should have 10+ years of software engineering experience, experience in scaling engineering organizations, strong technical acumen, and a systems-first approach with a focus on user experience. The cash compensation for this role is targeted at $191,000 - $237,000 in Denver, $208,000 - $258,000 for Los Angeles and most remote locations, and $225,000 - $279,000 for San Francisco, New York, and Seattle.
Software Engineer L2 - Billing Pipeline
Company: Twilio
Location: USA
Posted Jan 19, 2025
Twilio is seeking a skilled L2 Software Engineer to join their Commerce Platform Billing Pipeline team. The successful candidate will design, build, and operate core platform services, leveraging technologies such as AWS cloud infrastructure, Apache Kafka, and Rest APIs. The role requires 3+ years of experience in building highly scalable products, expert level knowledge in Object Oriented programming, and experience with Linux and Kubernetes. The position offers competitive pay, generous time-off, and opportunities for professional growth.
Full-Stack Growth Engineer
Company: ElevenLabs
Location: USA
Posted Jan 19, 2025
ElevenLabs, a global voice technology company, is hiring a Software Engineer for the growth team. The role involves working on self-serve customers, consumer prosumer, and B2B growth, focusing on user acquisition, retention, revenue, and referral. The ideal candidate should have strong full-stack engineering skills, product sense, and interest in growth. The company offers high-velocity innovation, a truly global team, remote-first culture, and continuous growth opportunities.
Account Executive - Small Business
Company: HubSpot
Location: USA
Posted Jan 19, 2025
HubSpot is seeking a Growth Specialist Account Executive to join their direct sales team. The role involves identifying and closing net new business opportunities within the small business space, primarily through outbound prospecting. The successful candidate will position HubSpot's software value, run meetings with prospective customers, and manage a pipeline of outbound and inbound leads. They will also partner with marketing and technology departments, and contribute to the company's values and vision. The position offers a competitive cash compensation range of $140,000 - $160,000 annually, along with potential equity and benefits. HubSpot values transparency in compensation practices.
Software Engineer - Platform
Company: Vercel
Location: USA
Posted Jan 19, 2025
Vercel is seeking a software engineer to join their Platform team, responsible for managing infrastructure, improving developer velocity, and ensuring security, reliability, and scalability. The role involves building and maintaining the API control plane, operating as Customer 0, and owning codebase health, iteration velocity, and developer experience for all Vercel engineering. The ideal candidate should have experience deploying and operating Node.js microservices in production, deploying to managed Kubernetes clusters, and optimizing CI/CD systems. Bonus points for deep understanding of JavaScript, the web, and the npm ecosystem, and being opinionated about software engineering practices. Vercel offers a competitive compensation package, inclusive healthcare, opportunities for learning and growth, flexible time off, remote work options, and a commitment to fostering an inclusive community.