Customer Success Jobs in USA
244,099 open positions · Updated daily
Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.
Community Manager
Company: Gusto, Inc.
Location: USA
Posted Jan 19, 2025
The Community Programs Manager at Gusto will play a crucial role in managing and executing programs for entrepreneurs. This role involves community engagement, program development, operational strategy, budget management, logistics, and cross-functional relationships. Key attributes include being dependable, results-driven, and empathetic. The ideal candidate should have 47 years of experience in community or event management within the SMB sector, strong project management skills, excellent communication abilities, and proficiency in event management software. The cash compensation for this role ranges from $110,000 to $164,000 annually, depending on location.
Sr. Manager - Technical Delivery (PSE)
Company: GitLab
Location: USA
Posted Jan 19, 2025
The role of Senior Manager Technical Delivery at GitLab involves leading Professional Services Engineers who provide installation, migration, training, and advisory services to customers. This includes handling installations from single-node Omnibus to large reference architectures, and advisory services across the entire GitLab feature stack. The role requires interfacing with customers and GitLab Product Engineering teams to ensure customer success and drive improvements into GitLab features and processes. Key responsibilities include establishing and managing goals for Professional Services Engineers, identifying process improvements, developing thought leadership presentations, leading and coaching team members, managing resource assignments, reviewing statements of work, leading consulting delivery, staying updated on GitLab product releases, managing operational metrics and financial goals, collaborating with peers for efficiency improvements, being a trusted advisor to sales teams, delivering updates on key engagements, and demonstrating progressive experience in managing professional services or customer success. GitLab supports this role with benefits for health, finances, and wellbeing, an all-remote asynchronous work environment, flexible paid time off, team member resource groups, equity compensation, a growth and development budget, parental leave, and home office support.
Business Operations Analyst
Company: QuinStreet
Location: USA
Posted Jan 19, 2025
The job posting is for a Business Operations Analyst position. The role involves working with cross-functional teams to analyze business processes, identify areas for improvement, and implement solutions to enhance operational efficiency. The ideal candidate should have a strong background in data analysis, excellent problem-solving skills, and a passion for driving business growth. Responsibilities include monitoring customer performance, generating reports, collaborating with various teams, identifying opportunities for improvement, working with engineering and IT teams, staying updated on industry trends, and managing ticketing systems. Requirements include a Bachelor's degree in Management Information Systems or related field, 1+ year of experience, strong analytical skills, proficiency in Excel and Tableau, and excellent project management skills. The expected salary range is $60000 to $85000 annually, with potential for bonuses and equity. The position also offers standard employee benefits.
Project Coordinator I
Company: User Interviews
Location: USA
Posted Jan 19, 2025
User Interviews is a fully remote company that values a strong remote culture, trust in employees, and continuous improvement. They specialize in participant recruitment and management for user research, working with companies like Atlassian, Amazon, and Spotify. The Project Coordinator role involves managing client projects, recruitment, and customer support. The company offers competitive benefits, including health insurance, retirement plans, and flexible work arrangements. They emphasize diversity, equity, and inclusion, and are committed to continuous improvement.
Psychiatric Mental Health Nurse Practitioner (PMHNP) - Online Faculty
Company: Adtalem Global Education
Location: USA
Posted Jan 19, 2025
Chamberlain University, a 130-year-old institution, is seeking part-time Online Faculty for its Master of Science in Nursing Psychiatric Mental Health Nurse Practitioner (MSN PMHNP) Program. The university, with 31,000 students and 68,000 alumni, aims to educate and empower diverse healthcare professionals. The role involves inspiring students, engaging them in discussions, evaluating academic progress, and promoting student success. Qualifications include an MSN and DNP or MSN and PhD in nursing, at least 1 year of practice experience in psychiatric mental health nursing, online teaching experience, active unencumbered RN and APRN licenses, and PMHNP national certification. The expected compensation rate is between $715 and $1950 per earned credit hour.
Leadership & Management in the Healthcare Systems - Faculty
Company: Adtalem Global Education
Location: USA
Posted Jan 19, 2025
Chamberlain University, with a 130-year history, is seeking Part Time Online Visiting Professors for its MSN program. The university is known for its culture of 'Chamberlain Care', which emphasizes service excellence and care for self, colleagues, patients, and all. The role involves teaching courses like 'Leadership & Management Within Complex Healthcare Systems', providing regular feedback, engaging students in discussions, and evaluating academic progress. Qualifications include an MSN and DNP or PhD in nursing, active unencumbered compact nursing license, subject matter expertise, excellent communication skills, and proficiency in MS Office and online platforms. The expected compensation rate is between $715 and $1950 per earned credit hour.
Data Analyst - Operations
Company: hims & hers
Location: USA
Posted Jan 19, 2025
The Data Analyst for Operations Analytics role at Hims & Hers involves leveraging analytics to optimize business processes, uncover insights, and enhance efficiency. The role requires strong proficiency in SQL, data manipulation, and modern analytics tools like Looker, Google BigQuery, and DBT. The ideal candidate should have 5+ years of experience in data analysis, operations analytics, or a related field, with a proven ability to work with complex datasets and translate them into actionable insights. The role offers competitive compensation, unlimited PTO, comprehensive health benefits, and a supportive work environment.
Security Architect - Telecommunications
Company: Twilio
Location: USA
Posted Jan 19, 2025
Twilio is seeking a Security Architect with extensive experience in telecom-specific security challenges, technologies, and standards. The role involves designing and implementing security standards across a broad range of Twilio products and services, identifying and extending telecom-specific requirements, and driving the security of telecommunications systems and protocols. The ideal candidate will have a proven track record in reducing risks in complex telecommunications environments and collaborating with technical teams. The role is remote but not eligible for hiring in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Twilio offers competitive pay, generous time-off, parental and wellness leave, healthcare, a retirement savings program, and more.
Security Solutions Consultant (Sales role)
Company: Pax8
Location: USA
Posted Jan 19, 2025
The Security Solution Consultant role at Pax8 involves selling Cloud Security SaaS products to MSPs in the US and Canada. Key responsibilities include qualifying leads, providing product demonstrations, closing sales, managing pipelines, and resolving customer concerns. Ideal candidates have 3+ years of sales and SaaS experience, knowledge of security services, and CRM systems. Familiarity with Pax8's product line and cloud technologies is required. A base salary of $68,250 with OTE starting at $105,000 is offered.
Emerging Market Account Executive (API/CPaaS)
Company: Vonage
Location: USA
Posted Jan 19, 2025
Vonage is seeking an experienced Emerging Markets Account Executive to grow relationships with tech-savvy customers and build new ones with high-growth digital cloud software companies. The role involves territory management, revenue generation, team collaboration, and supporting implementation. Required qualifications include 2+ years of technology sales experience, success selling communication CRM solutions in SaaS or PaaS models, and experience building relationships with midlevel and senior executives. Desirable qualifications include a solution-oriented sales approach and experience working with the presales team to design innovative CPaaS solutions. Benefits include medical, vision, and dental coverage, income protection, maternity and paternity leave, 401k contributions, unlimited discretionary time off, tuition reimbursement, and more. The position offers a hybrid work arrangement based out of the Holmdel office with the flexibility to work remotely.
Director of Marketing
Company: Teikametrics
Location: USA
Posted Jan 19, 2025
Teikametrics, a growth-stage company with a remote-first culture, is hiring a Director of Marketing. The role involves leading end-to-end marketing strategy, managing a high-performing team, and driving revenue growth. The ideal candidate has 8-10 years of marketing experience in SaaS, preferably in Retail or eCommerce, and is highly data-driven. They should be able to build and lead demand generation strategies, shape content marketing, and foster a culture of collaboration and innovation. Teikametrics offers a competitive benefits package, including unlimited PTO, a 401K, learning and development stipend, home office allowance, and flexible work schedule.
Staff Engineering Program Manager
Company: Lime
Location: USA
Posted Jan 19, 2025
Lime, a leading electric vehicle company, is seeking a Staff Engineering Program Manager to lead the development of next-generation vehicles and accessories. The role involves coordinating a cross-functional team, facilitating technical discussions, managing program costs, and ensuring timely delivery. The ideal candidate should have 6+ years of program management experience, a strong technical background, and excellent communication skills. Lime offers competitive salaries, health and wellness benefits, flexible vacation policies, and professional growth opportunities.