Customer Success Jobs in USA
244,099 open positions · Updated daily
Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.
Senior Learning & Organizational Development Program Manager
Company: GitLab
Location: USA
Posted Jan 18, 2025
GitLab is seeking a Senior Learning & Organizational Development Program Manager to lead talent development strategy, creating a culture of continuous learning and business impact. The role involves crafting transformative learning experiences, designing scalable programs, and leveraging AI for future learning solutions. The ideal candidate should have 6+ years of experience in instructional design, facilitation, content development, and program implementation, with a proven track record of designing engaging and impactful development programs.
Event Manager
Company: Nextech
Location: USA
Posted Jan 18, 2025
Nextech is a leading specialty healthcare technology solutions provider, committed to hiring and retaining talent. They offer competitive pay, generous bonuses, great healthcare, and a comprehensive wellness program. They are seeking an Event Manager with 5+ years of experience in event planning or operations, exceptional organizational skills, and proficiency in event management software. The role involves event coordination, vendor management, budget management, timeline and scheduling, onsite operations, compliance and safety, and post-event analysis. The company provides generous total rewards including a bonus opportunity, 401k with employer match, flexible time off, health insurance, wellness program, and more.
Senior Security Engineer - Detection and Response
Company: 1Password
Location: USA
Posted Jan 18, 2025
1Password is seeking a Senior Security Engineer with 5+ years of experience in technical engineering and security roles, focusing on Detection Engineering, Incident Response, Digital Forensics, and Threat Intelligence. The role involves developing and implementing security strategies, working with cross-functional teams, and ensuring continuous improvement of the company's security posture. The ideal candidate should have proficiency in incident response frameworks, security logs, SIEM, SOAR solutions, threat hunting, cloud environments, scripting languages, and software development lifecycle. The position offers a competitive salary, comprehensive benefits, and the opportunity to make a significant impact in safeguarding systems and data against cyber threats. The role is remote within Canada and the US.
Sr Staff Software Engineer, Gusto Pro - Large Firms
Company: Gusto, Inc.
Location: USA
Posted Jan 18, 2025
The role of a Senior Staff Software Engineer at Gusto involves guiding other engineering leads in overcoming technical challenges, collaborating with cross-functional teams, and mentoring engineers. The Gusto Pro Product team focuses on building experiences that simplify accountants managing clients on Gusto and supporting their business growth. The ideal candidate should have 12+ years of professional software development experience, proven experience in leading the development of both greenfield and legacy features, and strong mentorship skills. The cash compensation for this role is targeted at $191,000 to $237,000 per year in Denver and most remote locations, and $225,000 to $279,000 per year for San Francisco, Seattle, and New York. Travel to Gusto's Denver office for onboarding is required.
Senior Director of Customer Success
Company: Smartcar
Location: USA
Posted Jan 18, 2025
Smartcar, founded in 2015, is a leading developer platform for mobility businesses in North America and Europe. They offer APIs for various car-related services, serving customers like Uber, Turo, and AutoNation. The company has raised $36M from prominent investors. The Senior Director of Customer Success role involves managing Account Management and Solutions Architecture teams, driving customer retention, and collaborating with cross-functional teams. Key responsibilities include setting KPIs, developing strategies for customer retention, and guiding executive-level negotiations. The role offers a competitive compensation package, remote work within the US, and comprehensive benefits.
Senior Data Engineer
Company: Wealthfront
Location: USA
Posted Jan 18, 2025
Wealthfront, a data-driven investment advisory firm, is seeking a Data Engineer with extensive experience in designing and building metrics-focused deliverables. The role involves collaborating with various teams, maintaining data quality, and building scalable data pipelines. The company values automation and offers a competitive salary range of $185,000 - $228,000 USD, along with comprehensive benefits. Wealthfront aims to transform the financial industry by making it easy for individuals to build long-term wealth.
Senior Curriculum Designer
Company: Bezos Academy
Location: USA
Posted Jan 18, 2025
Bezos Academy is seeking a Senior Curriculum Designer with extensive experience in early childhood education and child development. The role involves leading the curriculum strategy for a new initiative targeting children in their first three years of life and their caregivers. The successful candidate will develop a comprehensive curriculum, aligning it with research-based practices and child development. They will work with product managers, designers, and engineers to create content and instructional approaches. The role requires a deep understanding of adult learning best practices to support families and caregivers. The position is full-time, benefit-eligible, and offers a competitive salary range of $111,000 - $183,000 per year. The role is based in the United States, preferably within a one-hour drive of a Bezos Academy preschool in Washington, Texas, or Florida. Relocation support is available for those able to move to Seattle, Washington.
Staff Product Designer - Growth Onboarding & Activation
Company: Gusto, Inc.
Location: USA
Posted Jan 18, 2025
Gusto's Design team, consisting of over 70 professionals, is dedicated to empowering small businesses and their employees. They focus on cross-functional areas like Design Research, Writing, Ops, and Frontend Development. The team is passionate about creating thoughtful, crafted, and inclusive experiences. A Staff Product Designer role is available, focusing on multiproduct onboarding and activation. The role involves designing personalized onboarding experiences, collaborating with cross-functional teams, developing impactful NUX patterns, optimizing the journey, ensuring consistency, and committing to craft. The ideal candidate should have 8+ years of experience in full-stack design, expertise in onboarding and funnel optimization, systems thinking, and service design principles.
Principal - Machine Learning Engineer
Company: Twilio
Location: USA
Posted Jan 18, 2025
Twilio is seeking a Principal Machine Learning Engineer to join their Emerging Technology and Innovation organization. The role involves leading ML and AI research projects, building prototypes, and collaborating with various teams to integrate AI models into existing systems. The ideal candidate should have 10+ years of hands-on engineering experience, 3+ years of research experience, and a proven track record of delivering results. The role is remote, but not eligible for hiring in certain areas. Twilio offers competitive pay, generous time-off, and various benefits.
Associate Sales Engineer
Company: Red Canary
Location: USA
Posted Jan 18, 2025
The job posting is for a Sales Engineer role at Red Canary, a security company. The role involves working closely with Account Executives throughout the sales cycle, creating custom presentations and demos, and facilitating interactive proof-of-concepts. The ideal candidate should have a strong understanding of security industry trends, networking and endpoint security concepts, and cloud infrastructure. They should also have excellent presentation, verbal communication, and interpersonal skills, and be comfortable with configuring systems and interacting with scripts. The role offers a base salary of $88,125 - $108,750 per year plus commission, with total estimated on-target earnings of $117,500 - $145,000. The application deadline is January 30, 2025, and candidates must be located within the Central or Mountain timezone.
Policy & Compliance Analyst
Company: Quantum Metric
Location: USA
Posted Jan 18, 2025
Quantum Metrics prioritizes a diverse and inclusive culture, offering coaching and training programs for employee growth. As a remote-first company, they host regular events and have Employee Resource Groups for various backgrounds. The Policy & Compliance Analyst role involves supporting the organization's compliance program, ensuring security best practices in cloud environments, and assisting with audit processes. The role requires a Bachelor's degree in a related field, knowledge of legal and regulatory requirements, and excellent verbal, written, and organizational skills. Quantum Metric offers competitive compensation, comprehensive benefits, and a supportive team environment.
Staff Product Manager - Growth
Company: Webflow
Location: USA
Posted Jan 18, 2025
Webflow, a Website Experience Platform, is seeking an experienced Staff Product Manager to join their remote-first team in the United States and Canada. The ideal candidate will collaborate with cross-functional partners, conduct research and data analysis, prioritize product backlog, and define key product metrics. The role involves working closely with senior leadership, product marketing, and sales to create best-in-class experiences that leverage generative AI to reduce time to value for Webflow customers. The cash compensation is tailored to align with the cost of labor in different geographic markets, with base pay ranges for this role structured into zones for specific geographic markets. The candidate should have demonstrated success in growth product management, technical product development, and data fluency, with strong stakeholder management experience and excellent problem-solving skills.