Customer Success Jobs in USA
244,099 open positions · Updated daily
Looking for Customer Success jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success position in the USA area.
Enterprise Account Executive
Company: TrueML
Location: USA
Posted Jan 08, 2025
TrueML is a mission-driven financial software company that uses machine learning to provide personalized digital experiences for distressed borrowers. The company's patented Heartbeat algorithm tailors communication to customers, improving customer experience and increasing repayment rates. As an Enterprise Account Executive, you'll be responsible for the full sales cycle, with a focus on understanding customer needs and aligning them with TrueML's offerings. Successful candidates will have at least 7 years of relevant sales experience, a proven track record of achieving 100+ of quota, and exceptional communication skills.
Principal Designer
Company: Paula's Choice Skincare
Location: USA
Posted Jan 08, 2025
Paulas Choice is seeking a Principal Designer with 5+ years of experience in graphic design and production, particularly in the cosmetics or skincare field. The role involves leading design efforts, collaborating with cross-functional teams, and overseeing asset development. The ideal candidate will have a strong portfolio, professional level experience in video creation, and excellent communication skills. The position offers a competitive salary range of $80,000 - $90,000 USD annually and is based in Seattle, with flexible hours and some travel requirements.
Head of AI Operations
Company: JustAnswer
Location: USA
Posted Jan 08, 2025
JustAnswer, a San Francisco-based company founded in 2003, is seeking a Head of AI Operations to lead transformative change and make a meaningful impact on the organization and the industry. The role involves developing and implementing an AI strategy, assessing AI tools, driving organizational behavior change, and managing AI-related projects. The ideal candidate should have leadership experience in AI technology or digital transformation, solid understanding of AI, strategic thinking, organizational influence, data-driven approach, and project management skills. The desired outcomes in the first 120 days include delivering high-impact AI-powered quick wins, completing an organization-wide audit of AI tools, and improving alignment and coordination among various AI training courses.
Lead Research Advisor
Company: dscout
Location: USA
Posted Jan 08, 2025
Dscout is seeking a Lead Research Advisor to manage a team of Research Advisors and collaborate with clients on research projects. The role involves training clients on Dscout's functionality and methodology, consulting on research design, and managing 14 Research Advisors. The ideal candidate should have 5+ years of experience in customer success or research, excellent communication skills, and a curiosity about human behavior. The position offers opportunities for career growth and making a significant impact on Dscout's clients and platform.
Senior Product Manager - Marketing Cloud
Company: StackAdapt
Location: USA
Posted Jan 08, 2025
StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a Senior Product Manager to join their remote-first team. The role involves collaborating with cross-functional teams to design, build, and launch solutions that delight clients. Responsibilities include conducting in-depth research, defining product strategy, and ensuring client satisfaction. The ideal candidate has proven experience in tech companies, a strong background in Marketing Technology, and excellent communication skills.
Service Center Specialist
Company: Sedgwick
Location: USA
Posted Jan 08, 2025
Sedgwick is a company that prioritizes caring for its employees, offering flexibility, meaningful work, and support for various needs. They value diversity and inclusion. The role of a Service Center Specialist involves assisting customer service representatives, tracking trends, investigating client feedback, and contributing to a quality service culture. The position requires strong customer service skills, excellent communication, organizational skills, and the ability to work in a team. The starting pay range is $1500 - $2400 USD hourly.
Account Executive - Enterprise
Company: 1Password
Location: USA
Posted Jan 08, 2025
1Password is seeking an experienced Account Executive Enterprise with a proven track record in cybersecurity SaaS. The role involves managing a diverse portfolio of Enterprise accounts, focusing on renewals, expanding ARR, and acquiring new logos. The ideal candidate should have strong communication skills, strategic sales skills, and organizational excellence. The position offers significant autonomy and the opportunity to shape account strategies, drive meaningful impact on customer satisfaction, retention, and growth. This is a remote opportunity within Canada and the US.
Technical Partner Success Manager
Company: ConnectWise
Location: USA
Posted Jan 08, 2025
The Technical Partner Success Manager is a crucial role responsible for leveraging deep business, technical, and industry knowledge to help partners accelerate business value and ROI from their investment with ConnectWise. This role works in partnership with cross-functional teams to increase value retention, partner satisfaction, and expand ConnectWise's footprint. The manager establishes operational plans, develops new products, processes, and standards, and provides support to cross-functional teams with a high attention to detail. They advise and consult partners, ensuring they derive maximum value from their investment in the ConnectWise platform, and identify risks to partners achieving their stated business goals. The role requires managing large projects independently, being a recognized expert in the applicable work area, and having strong customer focus skills. A Bachelor's degree in a related field or equivalent work experience is required, with 1+ years of relevant experience preferred, especially in the SaaS industry.
Corporate Development Associate
Company: Upwork
Location: USA
Posted Jan 08, 2025
Upwork, a global work marketplace, is seeking an Associate Corporate Development with 24 years of M&A transactions or strategic investments experience. The role involves serving as an internal investment banker, conducting market and financial analysis, and engaging in all aspects of the M&A and investment process. The successful candidate will report to the Director of Corporate Development and interface with leaders throughout Upwork. Upwork is a remote-first organization committed to diversity and inclusion, offering exceptional benefits and fostering a culture of trust, risk-taking, customer focus, and excellence.
API Implementation Customer Success
Company: Canopy Connect
Location: USA
Posted Jan 08, 2025
Canopy Connect is a rapidly growing company that provides infrastructure for top-tier insurance experiences. They empower consumers to benefit from their data and assist businesses in efficiently supporting customers. The API Implementation Onboarding Specialist role requires strong technical and communication skills, with a preference for candidates having 35 years of API implementation experience, preferably in professional service companies like Plaid, Finicity, Yodlee, and MX. The position involves working with various stakeholders and delivering technical projects. Fullstack JS experience and deep insurance industry knowledge are considered bonuses. The expected salary range is $90k - $150k, depending on experience and skills.
Data Engineer - Business Intelligence
Company: Dropbox
Location: USA
Posted Jan 08, 2025
The Business Intelligence Engineer role at Dropbox involves designing, building, and delivering data-driven solutions to empower teams to make informed decisions. The ideal candidate should have a passion for turning messy data into actionable insights, knowledge of data warehouse modeling, and expertise in data visualization. They will collaborate with various teams, build reliable data pipelines, and maintain high standards for data governance, privacy, and security. The role requires a BS degree in Computer Science or a related field, 5+ years of Python and SQL experience, and experience with schema design, dimensional data modeling, and scalable data architecture.
Product Manager - Payroll
Company: Lattice
Location: USA
Posted Jan 08, 2025
Lattice, a talent management platform, is seeking a Product Manager with 5+ years of experience in Payroll, HRIS, or similar platforms. The role involves driving innovation, conducting market analysis, defining product specifications, and leading product development. The company offers competitive compensation, benefits, and a dynamic work environment.